Windows 10 Lack of video

Saltgrass

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15,156

• Aug 2, 2015

• #2

Since I can see the videos I have checked on both IE and Edge, I would ask if you had ever loaded any special video viewers or codecs.

Are you referring to a streaming video or one you actually download first?

What are you trying to watch it on?

Could it be a network situation, or a system problem?

 

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Mike

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• Aug 2, 2015

• #3

If you're viewing in Edge, or even another browser, and it doesn't work, I am sensing this could be a video display graphics device driver issue. YouTube videos are rendered in HTML5 now and don't rely on Flash. What kind of graphics card and/or system specifications do you have? There may be updated drivers that resolve this issue.

 

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Solution

Mike

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• Aug 2, 2015

• #4

Eck said:

Since downloading 10, I can no longer see any video downloads, even from youtube. Any suggestions?

Click to expand...

Use GPU-Z. This will give you information about your video graphics card that you can share here if you do not know it. http://www.techpowerup.com/downloads/2524/techpowerup-gpu-z-v0-8-5/start?server=6

 

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E

Eck

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• Aug 2, 2015

• Thread Author
• #5

Graphics card is AMD Radeon HD 7310. When trying to stream video or download from youtube, screen is blank with no sound. If I hover over the play bar I can see individual frames, albeit tiny.

 

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Mike

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• Aug 2, 2015

• #6

Link Removed

 

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E

Eck

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• Aug 2, 2015

• Thread Author
• #7

I've already checked and driver is up to date and supposedly working properly.

 

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Mike

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• Aug 2, 2015

• #8

Yes. Go to Search -> dxdiag

Click check for WHQL digital signatures

Save all information.
Upload text file.

 

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Mike

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• Aug 2, 2015

• #9

Or use Chrome and if you still don't have the problem we know its Edge.

 

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E

Eck

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• Aug 5, 2015

• Thread Author
• #10

Thanks to everyone who replied with suggestions. It turns out that Windows 10 doesn't like my video card.

 

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