Lack of video

Discussion in 'Windows 10 Graphics and Gaming' started by Eck, Aug 2, 2015.

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How do I view videos?

  1. Missing software

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  2. Simple solution

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  1. Eck

    Eck New Member

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    Since downloading 10, I can no longer see any video downloads, even from youtube. Any suggestions?
     
  2. Saltgrass

    Saltgrass Excellent Member
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    Since I can see the videos I have checked on both IE and Edge, I would ask if you had ever loaded any special video viewers or codecs.

    Are you referring to a streaming video or one you actually download first?

    What are you trying to watch it on?

    Could it be a network situation, or a system problem?
     
  3. Mike

    Mike Windows Forum Admin
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    If you're viewing in Edge, or even another browser, and it doesn't work, I am sensing this could be a video display graphics device driver issue. YouTube videos are rendered in HTML5 now and don't rely on Flash. What kind of graphics card and/or system specifications do you have? There may be updated drivers that resolve this issue.
     
  4. Mike

    Mike Windows Forum Admin
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  5. Eck

    Eck New Member

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    Graphics card is AMD Radeon HD 7310. When trying to stream video or download from youtube, screen is blank with no sound. If I hover over the play bar I can see individual frames, albeit tiny.
     
  6. Mike

    Mike Windows Forum Admin
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  7. Eck

    Eck New Member

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    I've already checked and driver is up to date and supposedly working properly.
     
  8. Mike

    Mike Windows Forum Admin
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    Yes. Go to Search -> dxdiag

    Click check for WHQL digital signatures

    Save all information.
    Upload text file.
     
  9. Mike

    Mike Windows Forum Admin
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    Or use Chrome and if you still don't have the problem we know its Edge. :p
     
  10. Eck

    Eck New Member

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    Thanks to everyone who replied with suggestions. It turns out that Windows 10 doesn't like my video card.
     

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