albert Williams
New Member
- Joined
- Dec 17, 2013
- Messages
- 2
- Thread Author
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- #1
I have a computer running windows 7 that is having internet connectivity problems.
AOL desktop is loading and connecting to the internet fine. Internet explorer will load the home page most of the time (Google) then not connect to any other site. Fire Fox (recently installed) will also connect to home page fine (google, sometimes MSN when i change it) Yahoo mail will load main screen but then not open any mail, and will give sporadic internet connection problems. Other web pages will not open at all and I get the limited connectivity screen.
A check of my internet connection through network and sharing screen shows no problem, though some times this screen also shows limited connection, not always though, and when I test it with a web site that will not load in the browser it comes back no problems found.
I have been trying to resolve this problem now of limited internet connectivity for over a month. (And NO way can I delete the AOL desktop, I tried to get my parents to access AOL through another browser and they hated it and made me reinstall the AOL desktop.) Still that shouldn't be the cause as they have been able to access both AOL desktop and IE with no problems for the last two years.
Normally I have no problems fixing computer problems though I am not a expert on the latest computers.
The computer runs windows 7 home premium as installed by the factory.
My parents use AOL desktop and have been for years, then when then need to access Yahoo mail, face book, and gogo games use Internet explorer. The AOL desk top is for AOL.mail only. That has worked for them sense I got them this computer back in 2011 with no problems. I use AVG free for virus protection nothing else.
Re-setting the advanced security options on IE to default and deleting all cookies did nothing to help.
Setting the proxy server to no proxy on Firefox has been no help.
Internet explore stopped a month ago, then loaded Fire Fox, it worked for a few days then stopped as well.
AVG lately also stopped connecting to the internet.
I have run full virus scans - nothing.
There is nothing installed new on the computer I checked, only firefox on 11-22.
I deleted AVG 2014 and all other AVG products this has not helped either. I read it might be a problem.
I have all firewalls turned off. The computer is connected directly to the internet modem (Hughes net).
Any suggestions would be welcome.
I have hesitated going into the registry but am capable if need be.
ADW
AOL desktop is loading and connecting to the internet fine. Internet explorer will load the home page most of the time (Google) then not connect to any other site. Fire Fox (recently installed) will also connect to home page fine (google, sometimes MSN when i change it) Yahoo mail will load main screen but then not open any mail, and will give sporadic internet connection problems. Other web pages will not open at all and I get the limited connectivity screen.
A check of my internet connection through network and sharing screen shows no problem, though some times this screen also shows limited connection, not always though, and when I test it with a web site that will not load in the browser it comes back no problems found.
I have been trying to resolve this problem now of limited internet connectivity for over a month. (And NO way can I delete the AOL desktop, I tried to get my parents to access AOL through another browser and they hated it and made me reinstall the AOL desktop.) Still that shouldn't be the cause as they have been able to access both AOL desktop and IE with no problems for the last two years.
Normally I have no problems fixing computer problems though I am not a expert on the latest computers.
The computer runs windows 7 home premium as installed by the factory.
My parents use AOL desktop and have been for years, then when then need to access Yahoo mail, face book, and gogo games use Internet explorer. The AOL desk top is for AOL.mail only. That has worked for them sense I got them this computer back in 2011 with no problems. I use AVG free for virus protection nothing else.
Re-setting the advanced security options on IE to default and deleting all cookies did nothing to help.
Setting the proxy server to no proxy on Firefox has been no help.
Internet explore stopped a month ago, then loaded Fire Fox, it worked for a few days then stopped as well.
AVG lately also stopped connecting to the internet.
I have run full virus scans - nothing.
There is nothing installed new on the computer I checked, only firefox on 11-22.
I deleted AVG 2014 and all other AVG products this has not helped either. I read it might be a problem.
I have all firewalls turned off. The computer is connected directly to the internet modem (Hughes net).
Any suggestions would be welcome.
I have hesitated going into the registry but am capable if need be.
ADW