WitlessSteve
New Member
Hello all,
Perhaps you can help me with a tricky windows 7 issue.
I have a user with a laptop, they have been set up for offline files with their data being stored on a network drive. They've been using it away happily for several months then suddenly in the last few days their offline data has vanished.
They report that several vital folders are missing from their laptop.
So I checked the network versions of their data and checked through several weeks of data looking for those folders. No joy, can't find a shred of them.
So I checked the laptop itself, checking the local library, no sign of the files. I checked the offline files area, no data. I ran a disk checking tool looking for the most recently changed files on the system in case they saved it to the wrong folder. Nothing.
I can open the application that made the files they need, and it clearly indicates the files it was working on were saved to the network version of their files. Yet I can't find it anywhere.
Anyone have any suggestions?
I've changed nothing on the server share, or the laptop in case I lose something but I just can't find this data.
Hope you can help,
Steve
Perhaps you can help me with a tricky windows 7 issue.
I have a user with a laptop, they have been set up for offline files with their data being stored on a network drive. They've been using it away happily for several months then suddenly in the last few days their offline data has vanished.
They report that several vital folders are missing from their laptop.
So I checked the network versions of their data and checked through several weeks of data looking for those folders. No joy, can't find a shred of them.
So I checked the laptop itself, checking the local library, no sign of the files. I checked the offline files area, no data. I ran a disk checking tool looking for the most recently changed files on the system in case they saved it to the wrong folder. Nothing.
I can open the application that made the files they need, and it clearly indicates the files it was working on were saved to the network version of their files. Yet I can't find it anywhere.
Anyone have any suggestions?
I've changed nothing on the server share, or the laptop in case I lose something but I just can't find this data.
Hope you can help,
Steve