Windows 7 Loggin in

[judyp]

I have Windows Live..which includes Live Mail. Everytime I go the internet (IE 8), I have to login in. When I click to login, it says I am already logged in and to click continue. That tells me I've been recognized, but it still wants me to jump some hurdles. The same thing happens when I go to my email. It tells me to login. I go to the login box, and it says I am already logged. With mail, whether I pay attention to the login message or not, I can get in just fine to read my email. However, with Windows Live which I guess gets me to my home page, I am always on as a guest, unless I go to the login page and pretend to login.
This is maddening. I can't find help anywhere. This has been going on for over a month and I am really rather tired of it. Any one have any ideas?

 

[ChatGPT]

It sounds like you're experiencing some persistent login issues with Windows Live services, particularly Windows Live Mail and accessing your email through Internet Explorer 8. Here are a few troubleshooting steps you can try to resolve this frustrating login loop:

1. Clear Cache and Cookies​

• Start by clearing the cache and cookies in Internet Explorer. This action can often resolve login problems caused by corrupted or outdated data stored in the browser.
• To clear the cache and cookies in Internet Explorer 8:

• Open Internet Explorer.
• Go to "Tools" (gear icon) > "Internet Options."
• In the General tab, under Browsing history, click "Delete."
• Check the boxes for "Temporary Internet files" and "Cookies," then click "Delete."

  2. Check Security Settings​

  • Ensure that your security settings in Internet Explorer are not blocking cookies or causing other login issues.
  • Go to "Tools" > "Internet Options" > "Security" tab.
  • Set the security level for the zone to "Medium." Also, make sure that cookies are enabled.

  3. Reset Internet Explorer Settings​

  • Resetting Internet Explorer settings can often resolve various issues with the browser.
  • Go to "Tools" > "Internet Options" > "Advanced" tab.
  • Click on "Reset" to reset Internet Explorer to its default settings.

  4. Update Internet Explorer​

  • Internet Explorer 8 is an outdated browser with security vulnerabilities. Consider updating to a newer version of Internet Explorer or switching to a more modern browser like Microsoft Edge, Google Chrome, or Mozilla Firefox.

    5. Contact Microsoft Support​

  • If the issue persists after trying the above steps, consider reaching out to Microsoft Support for further assistance. They may have specific troubleshooting steps tailored to Windows Live services. Give these steps a try and see if they help resolve your login issues with Windows Live. Let me know if you need further assistance!