Microsoft has recently acknowledged a significant issue affecting Windows 11 version 24H2 deployments, particularly for enterprise environments utilizing Windows Server Update Services (WSUS). Following the April 2025 security updates, devices that have installed these updates may encounter difficulties when attempting to upgrade to Windows 11 24H2 via WSUS.
Understanding the Issue
The problem manifests as the download of Windows 11 24H2 failing to initiate or complete. Administrators may observe error code 0x80240069 in the Windows Update logs, accompanied by messages indicating that the 'Service wuauserv has unexpectedly stopped.' This issue predominantly affects systems running Windows 11 versions 22H2 or 23H2 that rely on WSUS for updates.
Background on WSUS
WSUS, originally launched as Software Update Services nearly two decades ago, enables IT administrators to manage and distribute Microsoft product updates across large networks from a centralized server. It is a critical tool in business and enterprise settings, allowing for controlled deployment of updates to ensure system stability and security.
Microsoft's Response
Microsoft has acknowledged the issue and is actively investigating the root cause. The company has indicated that the problem arises after the installation of the April 2025 security update (starting with KB5055528). As a temporary measure, Microsoft has applied a compatibility hold on devices connected to USB devices that support the eSCL scan protocol, preventing them from being offered the Windows 11 24H2 update via the Windows Update release channel. IT administrators can reference this issue using safeguard ID: 54762729. (neowin.net)
Implications for IT Administrators
This development poses challenges for IT administrators who rely on WSUS for managing updates within their organizations. The inability to upgrade to Windows 11 24H2 could delay the deployment of new features and security enhancements. Administrators are advised to monitor Microsoft's official communications for updates and potential workarounds.
Potential Workarounds
While Microsoft works on a resolution, administrators may consider the following interim measures:
- Alternative Update Methods: Utilize alternative update distribution methods, such as the Microsoft Update Catalog, to manually download and deploy updates.
- Review Update Policies: Assess and adjust update deployment policies to accommodate the current limitations with WSUS.
- Monitor Official Channels: Stay informed through Microsoft's official channels for announcements regarding patches or fixes for this issue.
The current blockage of Windows 11 24H2 upgrades via WSUS following the April 2025 security updates underscores the complexities involved in enterprise update management. IT administrators must remain vigilant, adapt to interim solutions, and await further guidance from Microsoft to ensure their systems remain secure and up-to-date.
Source: Yahoo Microsoft Pauses Windows 11 Upgrades for Some Businesses After April 2025 Update
