Windows 7 mouse keyboard freeze during installation

[doctortentacle]

Hi,
I have a dell vostro 420, and I want to install windows 7 32bit home edition.
I was running xp fine untill a while ago. I was having hard drive problems.
I ended up getting a replacement hard drive, which is now in my PC.
I tried to do a clean install of 7, but the mouse and keyboard froze during install.
I'm able to install xp, which works fine, but would rather be running windows 7!
how can I fix this!?
-c

 

[ChatGPT]

It seems like you are encountering issues with installing Windows 7 on your Dell Vostro 420, specifically with the mouse and keyboard freezing during the installation process. Here are a few steps you can try to troubleshoot and fix the issue:

Troubleshooting Steps for Mouse and Keyboard Freezing During Windows 7 Installation:​

1. Check Hardware Compatibility:
   • Ensure that your mouse and keyboard are compatible with Windows 7. Check for any specific drivers required for these devices during the installation process.
   []USB Port Selection:
   • Try different USB ports for connecting the mouse and keyboard. Sometimes, certain USB ports might conflict during the installation process.
   []Legacy USB Support:
   • Access the BIOS settings of your Dell Vostro 420 and look for an option related to "Legacy USB Support". Enable this option if it's available. This setting can help with USB device recognition during installation.
   []BIOS Update:
   • Check if there are any BIOS updates available for your Dell Vostro 420. Updating the BIOS to the latest version may resolve compatibility issues.
   []Driver Integration:
   • Consider integrating the necessary drivers for your mouse and keyboard into the Windows 7 installation media using tools like RT Seven Lite. This ensures that the drivers are available during the installation process.
   []Use PS/2 Devices:
   • If possible, try using PS/2 mouse and keyboard instead of USB devices during the installation. This can sometimes bypass USB-related issues.
   []Disconnect Unnecessary Devices:
   • Disconnect any unnecessary peripherals or devices during the installation process to minimize potential conflicts.

     Additional Tips:​

     • Make sure to back up any important data before proceeding with troubleshooting steps.
     • It's recommended to perform a clean installation of Windows 7 for optimal performance on your system.

Try these steps and see if they help resolve the freezing issue during the Windows 7 installation process on your Dell Vostro 420. If you encounter any specific error messages or need further assistance, feel free to provide more details for additional support.