Hi jetpack1976,
...it worked! One small addition though - I needed to remove the mouse device before adding it again...
Hi Durden,
Went to another site and found a solution that worked. You might want to try it out.
Go to START icon and type in services.msc and select services.
The dialog box that opens has a long list of stuff but look for BLUETOOTH SUPPORT SERVICE. Double click to open. Make sure it is AUTOMATIC. Go to the LOG tab. Choose THIS ACCOUNT and type in LOCAL SERVICE. A list of password (a 15-dot string) would appear. Delete all the password in the PASSWORD and under CONFIRM. Choose Okay.
It will ask you to restart the service. Once restarted, turn on your bluetooth adaptor again. Put your mouse in pairing mode and add the mouse. It works perfectly!!!
Give it a try and see if it helps.
I've had my Wireless Notebook 5000 and a Presenter 8000 mice for several years now and until recently have had little if any problem pairing them with, or using them on, my Sony Vaio. The usual fixes refused to work this time, however and once removed they have proved seemingly impossible to re-add. Installing 'Microsoft Mouse & Keyboard Centre' has worked for the presenter 8000, although it now requires being used with its supplied Bluetooth dongle (it seems to only support devices supplied with dongles), but the Notebook 5000 isn't supported by it. I came across this in my hunt for answers, gave it a go and it's worked perfectly. Thanx very much for taking the time to post this.Hi Durden,
Went to another site and found a solution that worked. You might want to try it out.
Go to START icon and type in services.msc and select services.
The dialog box that opens has a long list of stuff but look for BLUETOOTH SUPPORT SERVICE. Double click to open. Make sure it is AUTOMATIC. Go to the LOG tab. Choose THIS ACCOUNT and type in LOCAL SERVICE. A list of password (a 15-dot string) would appear. Delete all the password in the PASSWORD and under CONFIRM. Choose Okay.
It will ask you to restart the service. Once restarted, turn on your bluetooth adaptor again. Put your mouse in pairing mode and add the mouse. It works perfectly!!!
Give it a try and see if it helps.