ESav
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Hi everyone, I've been having some trouble with my computer for the past few months as I receive BSOD errors for an unknown reason. I checked my motherboard and it is perfectly okay along with my sticks of RAM.
I've included the system report and the W7F files.
I'd appreciate some guidance and a solution!
Thank you so much.
I've included the system report and the W7F files.
I'd appreciate some guidance and a solution!
Thank you so much.
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Solution
Sorry i'm confusing you with another user we are helping.What do you mean the overclockers? No overclocker built my machine..
Hmm... Well look at post #78. You can see the stick has a lot of errors and being that RAM is matched try buying a new set.I don't have other sticks to test but would it be wise to see if new RAM would resolve this frustrating situation?
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I'm not sure whether these dump files you posted will work or not. One of the dump analysts will let you know. But, they may ask you to repost using instructions at this link: Link Removed
It would also be helpful if you could post a couple of pics of your BSOD screens using your cell phone camera so we can see the exact BSOD error number and description.
Thanks,
<<<BIGBEARJEDI>>>
It would also be helpful if you could post a couple of pics of your BSOD screens using your cell phone camera so we can see the exact BSOD error number and description.
Thanks,
<<<BIGBEARJEDI>>>
ESav
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Sure thing! The BSOD on my camera changes which is really odd. As for the Zip folders needed I already sent those in.I'm not sure whether these dump files you posted will work or not. One of the dump analysts will let you know. But, they may ask you to repost using instructions at this link: Link Removed
It would also be helpful if you could post a couple of pics of your BSOD screens using your cell phone camera so we can see the exact BSOD error number and description.
Thanks,
<<<BIGBEARJEDI>>>
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kemical
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I'm just going through your dump files now and it looks like your mouse might be the culprit. I'll post back when I've completed debugging but in the meantime can you post some details about what mouse your using and it's age.
ESav
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It's a Corsair Sabre RGBI'm just going through your dump files now and it looks like your mouse might be the culprit. I'll post back when I've completed debugging but in the meantime can you post some details about what mouse your using and it's age.
kemical
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Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 1A, {403, ffffee3ffda90500, ffa00001008c4025, ffffee018d58fb18}
Probably caused by : memory_corruption
Followup: memory_corruption
Code:
0x403 = The page table and PFNs are out of sync . This is probably a hardware error, especially if parameters 3 & 4 differ by only a single bit.
Hi,
sorry about the mouse question looks like it may have been a red herring.
Ok, so going through your dump files only two drivers are mentioned as probably causes. Other culprits could be system corruption or a hardware error probably RAM. (notice the dump file I posted. It has a sub-type of 403 the meaning of this parameter is posted just below the dump)
First let's try and deal with any corruption:
File scans
Right click on the Start menu icon and from the revealed list choose 'admin command prompt'. Type:
sfc /scannow
press enter and await results
In the same command prompt and after the above scan has finished type:
dism /online /cleanup-image /restorehealth
Press enter and await results (longer this time).
If the first scan found files it could not repair but the second scan is successful, run the first scan again using the same command prompt box and this time it should repair the files found.
Drivers
AsIO.sys Wed Aug 22 10:54:47 2012: Asus PCProbe Utility please remove
atikmdag.sys Fri Sep 16 20:12:45 2016: AMD GPU driver. Please remove using the DDU or Display driver remover. This will clean out any corruption left behind by previous installs: Display Driver Uninstaller (DDU) V17.0.3.1 Released. - Wagnardsoft Forum
Install latest WHQL driver: Link Removed
athw8x.sys Thu Jan 28 09:52:54 2016: Atheros Wireless LAN Driver. Is this something you've added yourself as I see no driver update for this on your support page. Your normal LAN drivers are Realtek.
This is one of the drivers that was a probable cause and can you post where you got the driver from?
RAM
I know you posted that you had tested the RAM before without any errors appearing. Now I've known of cases where Memtest86 wasn't picking up any errors until the sticks were tested individually.
Choose a slot (the slot closest to the cpu is usually favourite) and test each stick individually overnight. Do make sure you keep a note of which stick is which so they don'y get mixed up.
There are other things we could still try but see how you get on with the above first. Please post any new dump files.
ESav
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The sfc /scannow scan on the both attempts did not find any integrity violations. As for AsIO.sys I do not know where it is located so I cannot remove it. And for my wireless drivers they are located here. TRENDnet | Support | TEW-726EC | N600 Wireless Dual Band PCIe Adapter
and I think here. But before I update I want to make sure this is correct. As I run a Realtek PCIe GBE Family controller
Realtek
and I think here. But before I update I want to make sure this is correct. As I run a Realtek PCIe GBE Family controller
Realtek
kemical
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Hmm.. I notice the driver only covers Windows 8.1 and is dated 2014 yet the driver in the dump file is dated 2016? Did you use a driver finder application?:for my wireless drivers they are located here. TRENDnet | Support | TEW-726EC | N600 Wireless Dual Band PCIe Adapter
-
Driver / Utility
Release Version: 1.02
Utility Version: 5.0.7.325
Release Date: 05/2014
Notes:
- Added Windows® 8.1 OS Support
Usually found in the remove programs section and could be part of a ASUS utility you have installed?As for AsIO.sys I do not know where it is located so I cannot remove it.
That's great thank you.The sfc /scannow scan on the both attempts did not find any integrity violations.
ESav
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I did use a driver finding application yes. But if I uninstall the device would I lose internet access? Also under programs and features in CP I do not have any ASUS utilities.Hmm.. I notice the driver only covers Windows 8.1 and is dated 2014 yet the driver in the dump file is dated 2016? Did you use a driver finder application?:
You did have quite a few network related dump files and it might be worth removing the above hardware and driver. See if the bsods continue.
Usually found in the remove programs section and could be part of a ASUS utility you have installed?
That's great thank you.
Edit- Currently I am running DDU and installing my Graphics manually from the link you provided
Last edited:
kemical
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This isn't the best way to update your drivers as the app invariably installs the wrong driver. You should always source your drivers via the manufacturer or a support page like your motherboard has.I did use a driver finding application yes.
if I uninstall the device would I lose internet access?
If you can only access the internet via wireless then yes. Sometimes it's possible to use the Ethernet port depending on how your connection is set up. (and you have an Ethernet cable)
You could try changing the driver and see if that helps? Use the driver dated 2014 as that is an official driver although I'd download it first before removing the current version.
Did you look in the uninstall programs section for ASUS utilities or is that what you meant?
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ESav
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I'm installing the official drivers now. If you mean where you uninstall programs [Programs and Features] under Control panel that's where I uninstall things and I did not see anything from ASUSThis isn't the best way to update your drivers as the app invariably installs the wrong driver. You should always source your drivers via the manufacturer or a support page like your motherboard has.
If you can only access the internet via wireless then yes. Sometimes it's possible to use the Ethernet port depending on how your connection is set up. (and you have an Ethernet cable)
You could try changing the driver and see if that helps? Use the driver dated 2014 as that is an official driver although I'd download it first before removing the current version.
Did you look in the uninstall programs section for ASUS utilities or is that what you meant?
Edit: 9:15PM EST I uninstalled the old driver and installed the TrendNet driver. It says on device manager that its from 10/17/2013 but on the site it was the latest one. Kinda confusing
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