My 1st BSoD *joy*

#1
Suppose it had to happen some time, but never had a BSoD.
Was wondering if someone could help tell me what exactly went wrong.

I am using Windows 7 Ultimate 64 bit on...

AMD FX-8350 Black Edition Vishera 4
MSI 990FXA-GD65V2 MotherBoard
MSI N760-2GD5OC GeForce GTX 760
Zalman Reserator 3 MAX Ultimate WaterLiquid CPU Cooler

Motherboard drivers, GFX drivers, and Windows are all up to date.

I've included all the CPUZ screen shots and HTML of the RamMon info as well as everything that W7F Diagnostic Tool collected

Any help would be greatly appreciated
 


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kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#2
Code:
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*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
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Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, 1, fffff880078db010, 0}

Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceHandler+7c )

Followup: MachineOwner
Hi,
the above dump file can be caused by old or out of date drivers, corrupt data and bad RAM. The bsod occurred because the machine accessed information held in the memory but found it was corrupt either because the data was/is corrupt or the RAM has a fault.
BiosVersion = V20.2
BiosReleaseDate = 04/12/2013
You have a bios update pending:
http://www.msi.com/support/mb/990FXAGD65.html#down-bios
Please ensure I have the correct information in relation to your motherboard.

avgdiska.sys Tue May 13 13:05:03 2014: AVG AV known at times to cause issues. Please remove whilst we test and install MSE as it's very stable:
http://www.microsoft.com/en-gb/security/pc-security/mse.aspx

Rt64win7.sys Wed Dec 26 17:17:50 2012: Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet please update:
http://www.realtek.com.tw/downloads...d=5&Level=5&Conn=4&DownTypeID=3&GetDown=false

RTCore64.sys Mon Mar 11 05:32:06 2013: RivaTuner/EVGA Precision/MSI Afterburner (known BSOD issues w/Win7) uninstall to test.

RTKVHD64.sys Tue Feb 26 12:38:48 2013: Realtek High Definition Audio Function Driver please update:
http://www.realtek.com.tw/downloads...=24&Level=4&Conn=3&DownTypeID=3&GetDown=false

Run a system file check to make sure Windows isn't corrupt. Open an admin command prompt by right clicking on it and choosing run as admin. Type:
sfc /scannow
Press enter and await results.

If your still getting a bsod the download the latest version of Memtest86 here:
http://www.memtest.org/
You'll need to burn it to either disk or USB then boot from it. This is so the RAM can be tested outside of windows so you'll need to change the boot order via the system bios. Run for at least 12hrs if possible (leave overnight) unless it becomes clear that the RAM has an issue (you see an error message) then stop the test.

Post any new dump files.
 


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