My laptop is saying "preparing to repair"

Discussion in 'Windows 8 Help and Support' started by andrewyoung94, May 16, 2015.

  1. andrewyoung94

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    It's giving that message and then it's diagnosing the problem but then goes to a black Screen... I need help a lot of my work is on there.
     
  2. kemical

    kemical Windows Forum Admin
    Staff Member Premium Supporter Microsoft MVP

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    Hi Andrew,
    is there any other part to the error message like a number? Also do you know what preceded the start of the issue? Did you install something, remove something or was a windows update?
    Do you have an install disk or know someone you could borrow from? If so you could try booting off the install disk and then instead of re-installing running a repair.
     

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