Hello! I understand how frustrating it can be to have a key not working properly on your laptop keyboard. Before considering physically removing the key, there are a few things you can try to see if the issue can be resolved. Here are some suggestions:
1. Check for any software issues: Sometimes, the issue may be caused by a software problem. Try to update or reinstall the keyboard driver. You can also try performing a system restore to a point in time before the issue started.
2. Use Windows Troubleshooter: You can use Windows troubleshooter functionality to diagnose and potentially fix the problem. Follow these steps:
- Click on Start and type "Troubleshoot settings" then click on it.
- Choose Keyboard and then click on the "Run the Troubleshooter" button.
- Follow the on-screen instructions to complete the troubleshooting scan and recommended fixes.
3. Remove the keycap and clean the key switch: Sometimes, a key not working can be caused by dirt or debris that has accumulated in the key switch. You can try to remove the keycap and clean the key switch with compressed air or a cotton swab dipped in isopropyl alcohol.
4. Disconnect and reconnect the keyboard cable: It's possible that the keyboard cable may have become loose or disconnected, causing the issue. Try to disconnect and reconnect the keyboard cable to see if this resolves the problem.
If none of these suggestions work, you may need to seek assistance from a professional technician or contact HP support to explore further options before considering physically removing the key. I hope this helps!