New PC, BSOD 0x1E, 0x3B, 0x1A, 0xFE

#1
Hey, New computer, reinstalled windows twice but still getting these BSOD's:
0x1E, 0x3B, 0x1A, 0xFE

Not sure what to do, or what information you need.

CPU: AMD FX-6300
Mobo: 970 Pro3 R2.0
RAM: 8GB (2x4GB)
GPU: 2GB AMD Radeon R9 270
PSU: Antec Neo Eco 520C Bronze
Win 7 64 is installed on a 1tb HDD
(ALL NEW HARDWARE)

Ran mem test once with no errors

Thanks for your help.
 


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kemical

Windows Forum Admin
Staff member
Premium Supporter
#2
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {ffffffffc0000005, fffff80002eda4b4, 0, ffffffffffffffff}

*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : ntkrnlmp.exe ( nt!SwapContext_PatchXRstor+0 )

Followup: MachineOwner
Hi,
as your aware you have several bugchecks which do look like their memory related apart from the Bugcheck FE which is a USB related error. Even brand new RAM can be faulty so it's always worth testing.
First though you do have some drivers that need updating:

amd_sata.sys Mon Dec 12 20:52:00 2011: AMD SATA/chipset driver please update.
chipset.JPG

http://support.amd.com/en-us/download/desktop?os=Windows 7 - 64

EtronHub3.sys Wed Jul 17 07:23:48 2013: Etron EJ188H USB3 drivers. Please update:
http://www.etron.com/en/products/u3hc.php

Also the Etron controller is known to be somewhat bsod prone and it may help if you try other USB ports controlled by the Intel chipset.

Rt64win7.sys Thu Apr 21 19:15:33 2011: Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet please update:
http://www.realtek.com.tw/downloads...d=5&Level=5&Conn=4&DownTypeID=3&GetDown=false

RTKVHD64.sys Tue Jul 30 13:06:46 2013: Realtek High Definition Audio Function Driver please update:
http://www.realtek.com.tw/downloads...=24&Level=4&Conn=3&DownTypeID=3&GetDown=false

Please check your GPU's Vram by running the app found here:
http://mikelab.kiev.ua/index_en.php?page=PROGRAMS/vmt_en

If after updating the above the bsod continues then you'll need to test your RAM. Windows does have a memory testing app which I think you mention using but it can miss errors and the best app for the job is Memtest86.
If you open the link below you'll see you can run Memtest86 in two ways. You can either burn it to disk or install it onto a USB drive it's entirely up to you. You'll then need to enter the bios to change the boot order so you can boot from either the Disk or USB stick you have Memtest86 on.
You must test for at least 12 hours unless it becomes obvious there is a problem straight away (you'll see errors outlined in red.
http://www.memtest.org/

Post any new dump files.
 


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