Have you clicked on "Why Can't Windows retrieve this information"? What does it say?Thanks for replying, unfortunately it is still greyed out as per the screenie, I have full administrator access thats why I expect to have to go into some kind of internal tweak to fix this.
I couldn't reply yesterday as I closed the lid while I was shutting down the evening before, forgetting it would sleep, end result the wireless lan wouldn't work at all yesterday.
Oh and even though the plugged in section shows blue, as soon as I click on it it goes grey with no dropdown
This is very easy to fix. There is a program installed on all New Samsung laptops called Fast Start. It basically allows your computer to start up faster when you put it into sleep mode, so you never have to turn off your computer. You have to disable Fast Start before you can change the close the lid option. Press Start , and under Run / search for programs just type in Fast Start. Have a nice day