No Audio Output Device is isntalled

Discussion in 'Windows 7 Help and Support' started by mlaos city, Sep 10, 2014.

  1. mlaos city

    mlaos city New Member

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    Hi, guys.
    Im an owner of HP Pavillion DV6915NR notebook pc.
    I installed Windows 7, and I have no sound. When I try to install Conexant driver i get an error.
    "driver installation failed could not find the media device". What should I do? The driver is for Vista probably i have tried installing it in compatibility mode with no luck.
    Please Help.
     
  2. Trouble

    Trouble Noob Whisperer

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    Are you completely certain that your laptop has the Conexant hardware installed and not the Realtek option?
     
  3. mlaos city

    mlaos city New Member

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  4. Trouble

    Trouble Noob Whisperer

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    Just going by the above information maybe give the Realtek option a try.
    If you have made certain that you have tried with the correct bit version architecture (32 bit vs. 64 bit) driver for the Conexant device.
    You may try with the Realtek maybe give this link a try and see what happens http://www.realtek.com/downloads/downloadsCheck.aspx?Langid=1&PNid=14&PFid=24&Level=4&Conn=3&DownTypeID=3&GetDown=false
     
  5. mlaos city

    mlaos city New Member

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    Installed realtek driver, restarted no sound...
     
  6. Trouble

    Trouble Noob Whisperer

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    Have you managed to install all the windows updates up to and including yesterdays?
    What information has Device Manager to offer regarding problem devices.
    If you can post the hardware IDs (from the details tab in the properties for the device) for the problem devices we might be able to help with respect to a possible driver solution.
     
  7. mlaos city

    mlaos city New Member

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    Im 100000% sure windows updates wont help I will make those windows updates u know they are a lot coz i have reinstalled pc. Ill do them and when Im done ill post after an hour when they are ready. Im pretty sure they wont help. In device manager i dont have that Sound video and game controllers thing... I have 4 yellow things. 3 of them are Base System Device 4th is Unknown device
     
  8. mlaos city

    mlaos city New Member

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    Details of all of them.
    Driver Provider: Unknown
    Driver Date: Not Available
    Driver Version: Not Available
    Digital Signer: Not Digitaly signed
     
  9. Trouble

    Trouble Noob Whisperer

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    Which version of Windows 7 have you installed 32 bit or 64 bit it is important to make sure you are attempting to install drivers intended for the proper bit architecture.
    As I recall there was not a lot of issues with Vista vs. Windows 7 drivers in most case. I personally have Windows 7 Pro 32 bit installed on an old laptop and am running an old XP SoundMax driver which works fine, although it was a bit of a problem getting it installed.
    You should probably make sure that you obtain an install the drivers that you can from here http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=2100&lc=en&cc=us&dlc=en&sw_lang=&product=3740559#N7585
    Again making sure that you have selected the proper 32 or 64 bit version of Vista.
    The Chipset driver might help with some of the Base System Devices and the BIOS Update if you haven't already applied it may help as well.
    Other than those two I don't see anything except maybe the Graphics driver and the Synaptics Touchpad Driver as well as maybe the Card Reader and Fingerprint Drivers if your machine is so equipped.
     
  10. mlaos city

    mlaos city New Member

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    I installed 64 bit os. Installed chipset, tried both 3 audio drivers on that link. I havent done synaptics thing i checked it in windows update and im downloading it now. Still no sound
     
  11. mlaos city

    mlaos city New Member

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    I get an error when i try to install the driver from the link u gave me read my 1st post again it says the error.
     
  12. Trouble

    Trouble Noob Whisperer

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    Those values you posted above are not what we are looking for.
    When you are finished catching up on any driver updates (Chipset and BIOS) that you can install from the manufacturer, and finished catching up on all Windows updates completely.....
    If anything remains without resolution in Device manager we are looking for the information in the attached image.
    DevMgrProblem.PNG
     
  13. mlaos city

    mlaos city New Member

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    Thanks for the reply, Hi again.
    I finished updates and installing all drivers from HP link u gave me.
    Nothing helped me with my problem.
    PCI\VEN_1180&DEV_0592&SUBSYS_30CF103C&REV_12
    PCI\VEN_1180&DEV_0592&SUBSYS_30CF103C
    PCI\VEN_1180&DEV_0592&CC_088000
    PCI\VEN_1180&DEV_0592&CC_0880
    After the updates my Unknown device disappeared so these ids are from the base system devices.
     
  14. Trouble

    Trouble Noob Whisperer

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  15. Trouble

    Trouble Noob Whisperer

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    Maybe post an image of your Device manager currently.
    Going to be out for an hour or so on a Run.... back later. Maybe someone else will pitch in
     
  16. mlaos city

    mlaos city New Member

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    Installed that Ricoh thing. Still no sound. I dont have any more yellow things in Device manager. Any suggests guys?
     
  17. mlaos city

    mlaos city New Member

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  18. Trouble

    Trouble Noob Whisperer

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    Any "unknown" devices or anything under Sound?
     
  19. mlaos city

    mlaos city New Member

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    No unknown devices, nothing under sound :mad:@@
     
  20. mlaos city

    mlaos city New Member

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    I have no sound thing in device mgr
     

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