Windows 7 No Connectivity to a Public Network

[Jaye Ems]

Greetings.

I am having a problem connecting to the internet in a public library where all other laptop users are connecting successfully. The curious part of the connectivity issue (to me, anyway) is that according to my computer I AM connected to the network. I have provided some screen caps of the issue (links below), and tried to run the Intel ProSet Wireless Tools diagnostic to troubleshoot the problem of connectivity. The test run by my computer indicated that my Ping Test failed… “Response: Default Gateway, DHCP server No Response.”
Any recommendations on how to proceed?

Thanks for the assist.

PING TEST: Link Removed
LIBRARY CONNECTED: Link Removed
BASIC NETWORK INFO: Link Removed

 

[patcooke]

Go to network and sharing centre, click on "change adapter settings", right click on wireless adapter, select properties, left click on "Internet protocol version 4", click on "properties". Ensure that both of the options "obtain ip address automatically" and "obtain dns server address automatically" are both selected.

 

[Jaye Ems]

Go to network and sharing centre, click on "change adapter settings", right click on wireless adapter, select properties, left click on "Internet protocol version 4", click on "properties". Ensure that both of the options "obtain ip address automatically" and "obtain dns server address automatically" are both selected.

worked like a charm.

thanks for the assistance.

 

[patcooke]

Glad to hear - and thanks for the feedback.