NO video after BSOD

#1
I got out my soundcard and wifi-card and now the pc works again. Though i like to know the culprit.

I managed to download and run all of the programs, the Windows 7 tool, RAMmon, and the CPUZ tool. I've got all of the relevant screenshots and files in a zip file. Incidentially, for some reason the uploader here will not accept the zip file. It's less than 2MB, and I can unzip and view the contents so it's not a corrupted file issue, When I try and upload it here I get a red error button in the uploader window, highlighting it with the cursor says Error 2038 and some other bits. So I put it on dropbox:

https://www.dropbox.com/s/mkl1tly9u8rydmx/W7F_30-06-2013.zip

View attachment RAMMon - SPD Info.zip View attachment CPUZ.zip

Thanks in advance!
 


Last edited:

Tobias

Well-Known Member
#2
1, Use the Avast Uninstall Utility to completely uninstall Avast and then download and install Microsoft Security Essentials.

2, Update the following drivers
AMD Radeon HD 6800 Series
fffff880`03eb1000 fffff880`03f3e000 atikmpag Wed Dec 19 20:32:55 2012 (50D21667)

Asmedia USB 3.0 driver
fffff880`04195000 fffff880`041f9000 asmtxhci Wed Sep 14 09:36:09 2011 (4E705969)
fffff880`05000000 fffff880`05024000 asmthub3 Wed Sep 14 09:36:19 2011 (4E705973)

Realtek PCIe GBE Family Controller
fffff880`04316000 fffff880`043a3000 Rt64win7 Tue Aug 23 15:55:41 2011 (4E53B15D)

3, Update your Creative drivers:
fffff880`03fbe000 fffff880`03fef000 ctoss2k Tue Feb 23 12:10:47 2010 (4B83B7B7)
fffff880`04022000 fffff880`0402a000 ctprxy2k Tue Feb 23 12:12:45 2010 (4B83B82D)
fffff880`04c00000 fffff880`04c4a000 emupia2k Tue Feb 23 12:10:29 2010 (4B83B7A5)
fffff880`04c95000 fffff880`04dfc000 ha10kx2k Tue Feb 23 12:11:08 2010 (4B83B7CC)
fffff880`0512b000 fffff880`05163000 ctsfm2k Tue Feb 23 12:10:35 2010 (4B83B7AB)
fffff880`05600000 fffff880`056a5780 ctaud2k Tue Feb 23 12:12:43 2010 (4B83B82B)
fffff880`0a671000 fffff880`0a6c7000 CTEDSPSY Tue Feb 23 12:13:19 2010 (4B83B84F)
fffff880`0a6c7000 fffff880`0a6f2000 CTEDSPIO Tue Feb 23 12:13:10 2010 (4B83B846)
fffff880`0a6f2000 fffff880`0a715000 COMMONFX Tue Feb 23 12:13:23 2010 (4B83B853)
 


#3
Uninstalled Avast and updated drivers. Seems ok so far.
Thanks Tobias!
 


jcgriff2

Extraordinary Member
Microsoft MVP
#5
Hi -

Not sure what is happening here.

There are no dump files in your zip attachment.

msinfo32 WERCON shows a BSOD occurred on 15 June 2013, yet Event Viewer entries stop recording on 3 April:
Code:
Event[0]:
  Log Name: Application
  Source: Microsoft-Windows-EventSystem
  Date: [COLOR=red]2013-04-03[/COLOR]T19:44:15.000
  Event ID: 4625
This is the BSOD entry from WERCON; can't make much sense from it:
Code:
[COLOR=#ff0000]6/15/2013[/COLOR][noparse] 10:46 PM Windows Error Reporting Fault bucket , type 
0
Event Name:[/noparse][COLOR=blue] BlueScreen[/COLOR][noparse]&
#x000d;
Response: Not available
Cab Id: 
0

Problem signature:
P1: 

P2: 
P3: 
P4:
 
P5: 
P6: 
P7:
 
P8: 
P9: 
P10:
 

Attached 
files:
&#x000a:[/noparse][COLOR=red]C:\Windows\Minidump\061613-9906-01.dmp[/COLOR]:[noparse]&
#x000d;
C:\Users\Wouter\AppData\Local\Temp\WER-34694-0
.sysdata.xml

These files may be available h
ere:
C:\Users\Wouter\AppData\Local\Microsoft\Windows\WER\R
eportArchive\Kernel_0_0_cab_0afd2338

Analysis
 symbol: 
Rechecking for solution: 0
Report Id: 061613-
9906-01
Report Status: 0
[/noparse]

The errors/crashes you are describing sound like 0x116 "Live Kernel Events" - a Video TDR timeout where the video driver is unable to reset itself in the time allotted (usually 30 secs), but ultimately does recover. If no recovery, a BSOD would then occur.

See if Driver Verifier flags any 3rd party drivers - Driver Verifier - BSOD related - Sysnative Forums

Let it run for 24 hours minimum. Upon BSOD, please run -

Blue Screen of Death (BSOD) Posting Instructions - Windows 8, 7 & Vista - Sysnative Forums

Attach the resulting zip file to your next post in this thread at this forum.

Regards. . .

jcgriff2
 


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