NO video after BSOD

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by Wouter Janssen, Jun 30, 2013.

  1. Wouter Janssen

    Wouter Janssen New Member

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    I got out my soundcard and wifi-card and now the pc works again. Though i like to know the culprit.

    I managed to download and run all of the programs, the Windows 7 tool, RAMmon, and the CPUZ tool. I've got all of the relevant screenshots and files in a zip file. Incidentially, for some reason the uploader here will not accept the zip file. It's less than 2MB, and I can unzip and view the contents so it's not a corrupted file issue, When I try and upload it here I get a red error button in the uploader window, highlighting it with the cursor says Error 2038 and some other bits. So I put it on dropbox:

    https://www.dropbox.com/s/mkl1tly9u8rydmx/W7F_30-06-2013.zip

    View attachment RAMMon - SPD Info.zipView attachment CPUZ.zip

    Thanks in advance!
     
    #1 Wouter Janssen, Jun 30, 2013
    Last edited: Jun 30, 2013
  2. Tobias

    Tobias Well-Known Member

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    1, Use the Avast Uninstall Utility to completely uninstall Avast and then download and install Microsoft Security Essentials.

    2, Update the following drivers
    AMD Radeon HD 6800 Series
    fffff880`03eb1000 fffff880`03f3e000 atikmpag Wed Dec 19 20:32:55 2012 (50D21667)

    Asmedia USB 3.0 driver
    fffff880`04195000 fffff880`041f9000 asmtxhci Wed Sep 14 09:36:09 2011 (4E705969)
    fffff880`05000000 fffff880`05024000 asmthub3 Wed Sep 14 09:36:19 2011 (4E705973)

    Realtek PCIe GBE Family Controller
    fffff880`04316000 fffff880`043a3000 Rt64win7 Tue Aug 23 15:55:41 2011 (4E53B15D)

    3, Update your Creative drivers:
    fffff880`03fbe000 fffff880`03fef000 ctoss2k Tue Feb 23 12:10:47 2010 (4B83B7B7)
    fffff880`04022000 fffff880`0402a000 ctprxy2k Tue Feb 23 12:12:45 2010 (4B83B82D)
    fffff880`04c00000 fffff880`04c4a000 emupia2k Tue Feb 23 12:10:29 2010 (4B83B7A5)
    fffff880`04c95000 fffff880`04dfc000 ha10kx2k Tue Feb 23 12:11:08 2010 (4B83B7CC)
    fffff880`0512b000 fffff880`05163000 ctsfm2k Tue Feb 23 12:10:35 2010 (4B83B7AB)
    fffff880`05600000 fffff880`056a5780 ctaud2k Tue Feb 23 12:12:43 2010 (4B83B82B)
    fffff880`0a671000 fffff880`0a6c7000 CTEDSPSY Tue Feb 23 12:13:19 2010 (4B83B84F)
    fffff880`0a6c7000 fffff880`0a6f2000 CTEDSPIO Tue Feb 23 12:13:10 2010 (4B83B846)
    fffff880`0a6f2000 fffff880`0a715000 COMMONFX Tue Feb 23 12:13:23 2010 (4B83B853)
     
  3. Wouter Janssen

    Wouter Janssen New Member

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    Uninstalled Avast and updated drivers. Seems ok so far.
    Thanks Tobias!
     
  4. Wouter Janssen

    Wouter Janssen New Member

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  5. jcgriff2

    jcgriff2 Honorable Member
    Microsoft MVP

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    Hi -

    Not sure what is happening here.

    There are no dump files in your zip attachment.

    msinfo32 WERCON shows a BSOD occurred on 15 June 2013, yet Event Viewer entries stop recording on 3 April:
    Code:
    Event[0]:
      Log Name: Application
      Source: Microsoft-Windows-EventSystem
      Date: [COLOR=red]2013-04-03[/COLOR]T19:44:15.000
      Event ID: 4625
    
    This is the BSOD entry from WERCON; can't make much sense from it:
    Code:
    [COLOR=#ff0000]6/15/2013[/COLOR][noparse] 10:46 PM Windows Error Reporting Fault bucket , type 
    0
    Event Name:[/noparse][COLOR=blue] BlueScreen[/COLOR][noparse]&
    #x000d;
    Response: Not available
    Cab Id: 
    0
    
    Problem signature:
    P1: 
    
    P2: 
    P3: 
    P4:
     
    P5: 
    P6: 
    P7:
     
    P8: 
    P9: 
    P10:
     
    
    Attached 
    files:
    &#x000a:[/noparse][COLOR=red]C:\Windows\Minidump\061613-9906-01.dmp[/COLOR]:[noparse]&
    #x000d;
    C:\Users\Wouter\AppData\Local\Temp\WER-34694-0
    .sysdata.xml
    
    These files may be available h
    ere:
    C:\Users\Wouter\AppData\Local\Microsoft\Windows\WER\R
    eportArchive\Kernel_0_0_cab_0afd2338
    
    Analysis
     symbol: 
    Rechecking for solution: 0
    Report Id: 061613-
    9906-01
    Report Status: 0
    [/noparse]

    The errors/crashes you are describing sound like 0x116 "Live Kernel Events" - a Video TDR timeout where the video driver is unable to reset itself in the time allotted (usually 30 secs), but ultimately does recover. If no recovery, a BSOD would then occur.

    See if Driver Verifier flags any 3rd party drivers - Driver Verifier - BSOD related - Sysnative Forums

    Let it run for 24 hours minimum. Upon BSOD, please run -

    Blue Screen of Death (BSOD) Posting Instructions - Windows 8, 7 & Vista - Sysnative Forums

    Attach the resulting zip file to your next post in this thread at this forum.

    Regards. . .

    jcgriff2
     

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