Not sure what to do.

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by Charles Jones, Feb 4, 2014.

  1. Charles Jones

    Charles Jones New Member

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    I got this computer from someone a few days ago for like 50 dollars i dont know much about computers i just play games on them lol and hasnt had any problems now its blue screening heres the dump of the stuff maybe someone could help out so i dont have to spend an ungodly amount for a brand new pc.
     

    Attached Files:

  2. kemical

    kemical Windows Forum Admin
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    Charles I have to nip out but will be back in an hour or so. I'll check over your dmp file then.
     
  3. Charles Jones

    Charles Jones New Member

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    Well iv done some poking around on google and stuff alot of things are pointing to the gfx card going bad. iv tried uninstalling and reinstalling the gfx drivers still having issues, and from the bluescreen viewer its saying that ntoskrnl (microsoft) win32 (microsoft) and then nvlddmkm (nividia) so im guessing the card itself is going bad which i guess is why the guy sold the computer for 50 dollars lol.
     
  4. kemical

    kemical Windows Forum Admin
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    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 3B, {c0000005, fffff960000d4283, fffff88005669020, 0}
    
    Probably caused by : win32k.sys ( win32k!HmgLockEx+a3 )
    
    Followup: MachineOwner
    
    Hi,
    well things may not be as bad as you think.. Your bios is ancient and in need of updating:

    BiosVersion = 0302
    BiosReleaseDate = 07/25/2011
    The bios you have is the default which comes with the board. since then there's been 10 updates:
    http://www.asus.com/Motherboards/P8H61M_LX_PLUS/#support

    https://www.asus.com/Motherboards/P8H61M_LX/

    Your also missing a service pack. Either use windows update or download the SP1 update here:
    http://www.microsoft.com/en-gb/download/details.aspx?id=5842

    Any issues installing might mean you need the update readiness tool:
    http://www.microsoft.com/en-gb/download/details.aspx?id=3132

    nvlddmkm.sys Thu Dec 19 17:02:52 2013: As you mentioned possible issues with the gpu try this. Un-install the driver using this application as it will also remove all the left over bits left behind by previous drivers:
    http://www.guru3d.com/files_details/display_driver_uninstaller_download.html

    Then re-install using the latest driver version:
    http://www.nvidia.com/Download/index.aspx?lang=en-us

    Rt64win7.sys Fri Jun 10 07:33:15 2011: Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC please update:
    http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=13&PFid=5&Level=5&Conn=4&DownTypeID=3&GetDown=false

    Please install your audio driver:
    http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=14&PFid=24&Level=4&Conn=3&DownTypeID=3&GetDown=false

    Post any new dmp files
     

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