rosnathan

New Member
Joined
Oct 16, 2011
Messages
4
I've had issues recently with BSOD. The onset doesn't seem to me to be coincident with any software or driver installs, but I suppose it could be. The recurrence of BSODs seems sort of random, usually taking 20 or 30 minutes after reboot to happen. IF YOU CAN OFFER ADVICE PLEASE DO. I don't really know what will work to resolve the problem. Also, I have included information about my system properties in my profile.

Thanks for the help, and see attached dmp files.

Link Removed
-rosnathan
 


Solution
Hi Rosnathan and Welcome to The Forum.

STOP 0x0000003B: SYSTEM_SERVICE_EXCEPTION
Usual causes:
System service, Device driver, graphics driver, ?memory.

Your latest dump file lists ntkrnlmp.exe as the probable cause. This is a Windows System file and for it to be the cause of your crash is highly unlikely.
Old and incompatible drivers can and do cause issues with Windows 7, often giving false error codes. Random stop codes often indicate hardware issues.


As a Priority:

sptd.sys Sun Oct 11 21:55:14 2009 The sptd.sys driver is notorious for causing BSOD's with Windows 7. It's a driver used and installed along with Daemon Tools and Alcohol 120 which you'll also have to uninstall.
Then use the...
Hi Rosnathan and Welcome to The Forum.

STOP 0x0000003B: SYSTEM_SERVICE_EXCEPTION
Usual causes:
System service, Device driver, graphics driver, ?memory.

Your latest dump file lists ntkrnlmp.exe as the probable cause. This is a Windows System file and for it to be the cause of your crash is highly unlikely.
Old and incompatible drivers can and do cause issues with Windows 7, often giving false error codes. Random stop codes often indicate hardware issues.


As a Priority:

sptd.sys Sun Oct 11 21:55:14 2009 The sptd.sys driver is notorious for causing BSOD's with Windows 7. It's a driver used and installed along with Daemon Tools and Alcohol 120 which you'll also have to uninstall.
Then use the correct (32bit or 64bit) download from Link Removed to uninstall the SPTD.SYS driver.
Make sure to select the uninstall button! DO NOT SELECT INSTALL!!


Outdated Drivers. Update:

CAX_CNXT.sys Fri Feb 13 21:19:32 2009
CAX_DPV.sys Fri Feb 13 21:24:50 2009
CAXHWAZL.sys Fri Feb 13 21:20:54 2009
mdmxsdk.sys Mon Jun 19 22:27:26 2006
XAudio64.sys Wed Apr 29 19:21:07 2009 Link Removed due to 404 Error related. If you don't use a dial-up connection you can disable these drivers and the software that uses them.


QIOMem.sys Mon Jun 15 06:58:48 2009 Link Removed due to 404 Error


Drivers with Updates:

bcmwl664.sys Fri Jan 22 03:30:58 2010 Link Removed


Bugcheck Analysis:
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff80002e6d60e, fffff880096d38e0, 0}

Probably caused by : ntkrnlmp.exe ( nt!woutput_l+35e )

Followup: MachineOwner

Drivers:
Code:
fffff880`01099000 fffff880`010f0000   ACPI     ACPI.sys     Sat Nov 20 09:19:16 2010 (4CE79294)
fffff880`0456c000 fffff880`045f5000   afd      afd.sys      Mon Apr 25 03:33:58 2011 (4DB4DD96)
fffff880`015e9000 fffff880`015ff000   AgileVpn AgileVpn.sys Tue Jul 14 01:10:24 2009 (4A5BCCF0)
fffff880`014ae000 fffff880`014b9000   amdxata  amdxata.sys  Fri Mar 19 16:18:18 2010 (4BA3A3CA)
fffff880`04c00000 fffff880`04c45000   as34egss as34egss.SYS Tue Jul 14 22:12:55 2009 (4A5CF4D7)
fffff880`06e51000 fffff880`06e5c000   asyncmac asyncmac.sys Tue Jul 14 01:10:13 2009 (4A5BCCE5)
fffff880`01470000 fffff880`01479000   atapi    atapi.sys    Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`01479000 fffff880`014a3000   ataport  ataport.SYS  Sat Nov 20 09:19:15 2010 (4CE79293)
fffff960`00920000 fffff960`00981000   ATMFD    ATMFD.DLL    Sat Feb 19 09:00:32 2011 (4D5F86B0)
fffff880`01158000 fffff880`01164000   BATTC    BATTC.SYS    Tue Jul 14 00:31:01 2009 (4A5BC3B5)
fffff880`04673000 fffff880`04962000   bcmwl664 bcmwl664.sys Fri Jan 22 03:30:58 2010 (4B591BF2)
fffff880`044bc000 fffff880`044c3000   Beep     Beep.SYS     Tue Jul 14 01:00:13 2009 (4A5BCA8D)
fffff880`0186b000 fffff880`0187c000   blbdrive blbdrive.sys Tue Jul 14 00:35:59 2009 (4A5BC4DF)
fffff880`03f05000 fffff880`03f23000   bowser   bowser.sys   Wed Feb 23 04:55:04 2011 (4D649328)
fffff880`062dc000 fffff880`063a7000   CAX_CNXT CAX_CNXT.sys Fri Feb 13 21:19:32 2009 (4995E3E4)
fffff880`06008000 fffff880`0617c000   CAX_DPV  CAX_DPV.sys  Fri Feb 13 21:24:50 2009 (4995E522)
fffff880`05f4f000 fffff880`05fa1000   CAXHWAZL CAXHWAZL.sys Fri Feb 13 21:20:54 2009 (4995E436)
fffff960`00690000 fffff960`006b7000   cdd      cdd.dll      Sat Nov 20 12:55:34 2010 (4CE7C546)
fffff880`04459000 fffff880`04483000   cdrom    cdrom.sys    Sat Nov 20 09:19:20 2010 (4CE79298)
fffff880`05e37000 fffff880`05eea000   CHDRT64  CHDRT64.sys  Wed Mar 31 07:18:52 2010 (4BB2E94C)
fffff880`00c00000 fffff880`00cc0000   CI       CI.dll       Sat Nov 20 13:12:36 2010 (4CE7C944)
fffff880`01dc0000 fffff880`01df0000   CLASSPNP CLASSPNP.SYS Sat Nov 20 09:19:23 2010 (4CE7929B)
fffff880`00d31000 fffff880`00d8f000   CLFS     CLFS.SYS     Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`049ee000 fffff880`049f2500   CmBatt   CmBatt.sys   Tue Jul 14 00:31:03 2009 (4A5BC3B7)
fffff880`01577000 fffff880`015e9000   cng      cng.sys      Sat Nov 20 10:08:45 2010 (4CE79E2D)
fffff880`0114f000 fffff880`01158000   compbatt compbatt.sys Tue Jul 14 00:31:02 2009 (4A5BC3B6)
fffff880`01251000 fffff880`01261000   CompositeBus CompositeBus.sys Sat Nov 20 10:33:17 2010 (4CE7A3ED)
fffff880`0625c000 fffff880`0626a000   crashdmp crashdmp.sys Tue Jul 14 01:01:01 2009 (4A5BCABD)
fffff880`01636000 fffff880`01654000   dfsc     dfsc.sys     Sat Nov 20 09:26:31 2010 (4CE79447)
fffff880`0185c000 fffff880`0186b000   discache discache.sys Tue Jul 14 00:37:18 2009 (4A5BC52E)
fffff880`01daa000 fffff880`01dc0000   disk     disk.sys     Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`05f27000 fffff880`05f49000   drmk     drmk.sys     Tue Jul 14 02:01:25 2009 (4A5BD8E5)
fffff880`0626a000 fffff880`0627d000   dump_dumpfve dump_dumpfve.sys Tue Jul 14 00:21:51 2009 (4A5BC18F)
fffff880`0423b000 fffff880`04445000   dump_iaStor dump_iaStor.sys Wed Mar 24 20:55:45 2010 (4BAA7C51)
fffff880`0627d000 fffff880`06289000   Dxapi    Dxapi.sys    Tue Jul 14 00:38:28 2009 (4A5BC574)
fffff880`0566e000 fffff880`05762000   dxgkrnl  dxgkrnl.sys  Sat Nov 20 09:50:50 2010 (4CE799FA)
fffff880`05762000 fffff880`057a8000   dxgmms1  dxgmms1.sys  Sat Nov 20 09:49:53 2010 (4CE799C1)
fffff880`06e1b000 fffff880`06e51000   fastfat  fastfat.SYS  Tue Jul 14 00:23:28 2009 (4A5BC1F0)
fffff880`01505000 fffff880`01519000   fileinfo fileinfo.sys Tue Jul 14 00:34:25 2009 (4A5BC481)
fffff880`06fa5000 fffff880`06fe4000   FileMonitor FileMonitor.sys Mon Jul 11 05:33:50 2011 (4E1A7D2E)
fffff880`014b9000 fffff880`01505000   fltmgr   fltmgr.sys   Sat Nov 20 09:19:24 2010 (4CE7929C)
fffff880`0162c000 fffff880`01636000   Fs_Rec   Fs_Rec.sys   Tue Jul 14 00:19:45 2009 (4A5BC111)
fffff880`01d70000 fffff880`01daa000   fvevol   fvevol.sys   Sat Nov 20 09:24:06 2010 (4CE793B6)
fffff880`01c69000 fffff880`01cb3000   fwpkclnt fwpkclnt.sys Sat Nov 20 09:21:37 2010 (4CE79321)
fffff800`033f3000 fffff800`0343c000   hal      hal.dll      Sat Nov 20 13:00:25 2010 (4CE7C669)
fffff880`057ca000 fffff880`057ee000   HDAudBus HDAudBus.sys Sat Nov 20 10:43:42 2010 (4CE7A65E)
fffff880`057a8000 fffff880`057b9000   HECIx64  HECIx64.sys  Thu Sep 17 20:54:16 2009 (4AB293E8)
fffff880`03e3c000 fffff880`03f05000   HTTP     HTTP.sys     Sat Nov 20 09:24:30 2010 (4CE793CE)
fffff880`01d67000 fffff880`01d70000   hwpolicy hwpolicy.sys Sat Nov 20 09:18:54 2010 (4CE7927E)
fffff880`04984000 fffff880`049a2000   i8042prt i8042prt.sys Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`01266000 fffff880`01470000   iaStor   iaStor.sys   Wed Mar 24 20:55:45 2010 (4BAA7C51)
fffff880`04c4f000 fffff880`0566d6e0   igdkmd64 igdkmd64.sys Wed Jul 28 22:10:36 2010 (4C509CCC)
fffff880`049b1000 fffff880`049d7d00   Impcd    Impcd.sys    Fri Feb 26 23:32:11 2010 (4B8859FB)
fffff880`06200000 fffff880`0624b000   IntcDAud IntcDAud.sys Mon Jun 21 10:45:55 2010 (4C1F34D3)
fffff880`049d8000 fffff880`049ee000   intelppm intelppm.sys Tue Jul 14 00:19:25 2009 (4A5BC0FD)
fffff880`049a2000 fffff880`049b1000   kbdclass kbdclass.sys Tue Jul 14 00:19:50 2009 (4A5BC116)
fffff800`00bb4000 fffff800`00bbe000   kdcom    kdcom.dll    Sat Feb 05 16:52:49 2011 (4D4D8061)
fffff880`030bd000 fffff880`03100000   ks       ks.sys       Sat Nov 20 10:33:23 2010 (4CE7A3F3)
fffff880`01600000 fffff880`0161b000   ksecdd   ksecdd.sys   Sat Nov 20 09:21:15 2010 (4CE7930B)
fffff880`019d2000 fffff880`019fd000   ksecpkg  ksecpkg.sys  Sat Nov 20 10:10:34 2010 (4CE79E9A)
fffff880`05f49000 fffff880`05f4e200   ksthunk  ksthunk.sys  Tue Jul 14 01:00:19 2009 (4A5BCA93)
fffff880`0496f000 fffff880`04984000   L1C62x64 L1C62x64.sys Mon Feb 22 09:51:51 2010 (4B8253B7)
fffff880`063e7000 fffff880`063fc000   lltdio   lltdio.sys   Tue Jul 14 01:08:50 2009 (4A5BCC92)
fffff880`063c4000 fffff880`063e7000   luafv    luafv.sys    Tue Jul 14 00:26:13 2009 (4A5BC295)
fffff880`00cce000 fffff880`00d1d000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Sat Nov 20 13:03:51 2010 (4CE7C737)
fffff880`03fda000 fffff880`03fde280   mdmxsdk  mdmxsdk.sys  Mon Jun 19 22:27:26 2006 (449716BE)
fffff880`063a7000 fffff880`063b6000   modem    modem.sys    Tue Jul 14 01:10:48 2009 (4A5BCD08)
fffff880`063b6000 fffff880`063c4000   monitor  monitor.sys  Tue Jul 14 00:38:52 2009 (4A5BC58C)
fffff880`04654000 fffff880`04663000   mouclass mouclass.sys Tue Jul 14 00:19:50 2009 (4A5BC116)
fffff880`011d5000 fffff880`011ef000   mountmgr mountmgr.sys Sat Nov 20 09:19:21 2010 (4CE79299)
fffff880`03f23000 fffff880`03f3b000   mpsdrv   mpsdrv.sys   Tue Jul 14 01:08:25 2009 (4A5BCC79)
fffff880`03f3b000 fffff880`03f68000   mrxsmb   mrxsmb.sys   Wed Apr 27 03:40:38 2011 (4DB78226)
fffff880`03f68000 fffff880`03fb6000   mrxsmb10 mrxsmb10.sys Sat Jul 09 03:46:28 2011 (4E17C104)
fffff880`03fb6000 fffff880`03fda000   mrxsmb20 mrxsmb20.sys Wed Apr 27 03:39:37 2011 (4DB781E9)
fffff880`014a3000 fffff880`014ae000   msahci   msahci.sys   Sat Nov 20 10:33:58 2010 (4CE7A416)
fffff880`04521000 fffff880`0452c000   Msfs     Msfs.SYS     Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`010f0000 fffff880`010fa000   msisadrv msisadrv.sys Tue Jul 14 00:19:26 2009 (4A5BC0FE)
fffff880`01519000 fffff880`01577000   msrpc    msrpc.sys    Sat Nov 20 09:21:56 2010 (4CE79334)
fffff880`01851000 fffff880`0185c000   mssmbios mssmbios.sys Tue Jul 14 00:31:10 2009 (4A5BC3BE)
fffff880`01d55000 fffff880`01d67000   mup      mup.sys      Tue Jul 14 00:23:45 2009 (4A5BC201)
fffff880`0187f000 fffff880`01972000   ndis     ndis.sys     Sat Nov 20 09:23:30 2010 (4CE79392)
fffff880`0108c000 fffff880`01098000   ndistapi ndistapi.sys Tue Jul 14 01:10:00 2009 (4A5BCCD8)
fffff880`061c4000 fffff880`061d7000   ndisuio  ndisuio.sys  Sat Nov 20 10:50:08 2010 (4CE7A7E0)
fffff880`03036000 fffff880`03065000   ndiswan  ndiswan.sys  Sat Nov 20 10:52:32 2010 (4CE7A870)
fffff880`0316c000 fffff880`03181000   NDProxy  NDProxy.SYS  Sat Nov 20 10:52:20 2010 (4CE7A864)
fffff880`01800000 fffff880`0180f000   netbios  netbios.sys  Tue Jul 14 01:09:26 2009 (4A5BCCB6)
fffff880`01a00000 fffff880`01a45000   netbt    netbt.sys    Sat Nov 20 09:23:18 2010 (4CE79386)
fffff880`01972000 fffff880`019d2000   NETIO    NETIO.SYS    Sat Nov 20 09:23:13 2010 (4CE79381)
fffff880`0452c000 fffff880`0453d000   Npfs     Npfs.SYS     Tue Jul 14 00:19:48 2009 (4A5BC114)
fffff880`0422f000 fffff880`0423b000   nsiproxy nsiproxy.sys Tue Jul 14 00:21:02 2009 (4A5BC15E)
fffff800`02e0a000 fffff800`033f3000   nt       ntkrnlmp.exe Thu Jun 23 03:53:23 2011 (4E02AAA3)
fffff880`01654000 fffff880`017f7000   Ntfs     Ntfs.sys     Fri Mar 11 03:39:39 2011 (4D79997B)
fffff880`044b3000 fffff880`044bc000   Null     Null.SYS     Tue Jul 14 00:19:37 2009 (4A5BC109)
fffff880`05fa1000 fffff880`05ff4000   nwifi    nwifi.sys    Tue Jul 14 01:07:23 2009 (4A5BCC3B)
fffff880`04209000 fffff880`0422f000   pacer    pacer.sys    Sat Nov 20 10:52:18 2010 (4CE7A862)
fffff880`0113a000 fffff880`0114f000   partmgr  partmgr.sys  Sat Nov 20 09:20:00 2010 (4CE792C0)
fffff880`01107000 fffff880`0113a000   pci      pci.sys      Sat Nov 20 09:19:11 2010 (4CE7928F)
fffff880`011ef000 fffff880`011f6000   pciide   pciide.sys   Tue Jul 14 00:19:49 2009 (4A5BC115)
fffff880`01000000 fffff880`01010000   PCIIDEX  PCIIDEX.SYS  Tue Jul 14 00:19:48 2009 (4A5BC114)
fffff880`0161b000 fffff880`0162c000   pcw      pcw.sys      Tue Jul 14 00:19:27 2009 (4A5BC0FF)
fffff880`064c2000 fffff880`06568000   peauth   peauth.sys   Tue Jul 14 02:01:19 2009 (4A5BD8DF)
fffff880`0617c000 fffff880`061a3000   pffilter pffilter.sys Wed Mar 16 10:40:13 2011 (4D80938D)
fffff880`062d4000 fffff880`062dae80   pgeffect pgeffect.sys Mon Jun 22 10:00:11 2009 (4A3F481B)
fffff880`05eea000 fffff880`05f27000   portcls  portcls.sys  Tue Jul 14 01:06:27 2009 (4A5BCC03)
fffff880`00d1d000 fffff880`00d31000   PSHED    PSHED.dll    Tue Jul 14 02:32:23 2009 (4A5BE027)
fffff880`049f3000 fffff880`049fd000   QIOMem   QIOMem.sys   Mon Jun 15 06:58:48 2009 (4A35E318)
fffff880`00dbe000 fffff880`00de2000   rasl2tp  rasl2tp.sys  Sat Nov 20 10:52:34 2010 (4CE7A872)
fffff880`03065000 fffff880`03080000   raspppoe raspppoe.sys Tue Jul 14 01:10:17 2009 (4A5BCCE9)
fffff880`03080000 fffff880`030a1000   raspptp  raspptp.sys  Sat Nov 20 10:52:31 2010 (4CE7A86F)
fffff880`030a1000 fffff880`030bb000   rassstp  rassstp.sys  Tue Jul 14 01:10:25 2009 (4A5BCCF1)
fffff880`01200000 fffff880`01251000   rdbss    rdbss.sys    Sat Nov 20 09:27:51 2010 (4CE79497)
fffff880`04506000 fffff880`0450f000   RDPCDD   RDPCDD.sys   Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff880`0450f000 fffff880`04518000   rdpencdd rdpencdd.sys Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff880`04518000 fffff880`04521000   rdprefmp rdprefmp.sys Tue Jul 14 01:16:35 2009 (4A5BCE63)
fffff880`01d1b000 fffff880`01d55000   rdyboost rdyboost.sys Sat Nov 20 09:43:10 2010 (4CE7982E)
fffff880`06f9a000 fffff880`06fa5000   regfilter regfilter.sys Sat Mar 19 07:19:40 2011 (4D84590C)
fffff880`061d7000 fffff880`061ef000   rspndr   rspndr.sys   Tue Jul 14 01:08:50 2009 (4A5BCC92)
fffff880`04483000 fffff880`044b3000   savonaccess savonaccess.sys Wed Mar 09 15:08:03 2011 (4D7797D3)
fffff880`00d8f000 fffff880`00dbe000   SCSIPORT SCSIPORT.SYS Sat Nov 20 10:34:01 2010 (4CE7A419)
fffff880`06568000 fffff880`06573000   secdrv   secdrv.SYS   Wed Sep 13 14:18:38 2006 (4508052E)
fffff880`01d14000 fffff880`01d1b000   SmartDefragDriver SmartDefragDriver.sys Fri Nov 26 09:29:40 2010 (4CEF7E04)
fffff880`01d0c000 fffff880`01d14000   spldr    spldr.sys    Mon May 11 17:56:27 2009 (4A0858BB)
fffff880`00ecb000 fffff880`00ff1000   sptd     sptd.sys     Sun Oct 11 21:55:14 2009 (4AD24632)
fffff880`06e91000 fffff880`06f29000   srv      srv.sys      Fri Apr 29 04:06:06 2011 (4DBA2B1E)
fffff880`06400000 fffff880`06469000   srv2     srv2.sys     Fri Apr 29 04:05:46 2011 (4DBA2B0A)
fffff880`06573000 fffff880`065a4000   srvnet   srvnet.sys   Fri Apr 29 04:05:35 2011 (4DBA2AFF)
fffff880`030bb000 fffff880`030bc480   swenum   swenum.sys   Tue Jul 14 01:00:18 2009 (4A5BCA92)
fffff880`04600000 fffff880`04652000   SynTP    SynTP.sys    Thu Mar 11 02:02:01 2010 (4B984F19)
fffff880`01a65000 fffff880`01c69000   tcpip    tcpip.sys    Tue Jun 21 04:33:55 2011 (4E001123)
fffff880`065a4000 fffff880`065b6000   tcpipreg tcpipreg.sys Sat Nov 20 10:51:48 2010 (4CE7A844)
fffff880`04663000 fffff880`0466d000   tdcmdpst tdcmdpst.sys Thu Jul 30 09:39:35 2009 (4A715C47)
fffff880`0455f000 fffff880`0456c000   TDI      TDI.SYS      Sat Nov 20 09:22:06 2010 (4CE7933E)
fffff880`0453d000 fffff880`0455f000   tdx      tdx.sys      Sat Nov 20 09:21:54 2010 (4CE79332)
fffff880`0183d000 fffff880`01851000   termdd   termdd.sys   Sat Nov 20 11:03:40 2010 (4CE7AB0C)
fffff880`0624b000 fffff880`0625c000   tosporte tosporte.sys Tue Jun 16 11:48:47 2009 (4A37788F)
fffff880`0180f000 fffff880`01821a00   tosrfcom tosrfcom.sys Tue Jul 28 11:18:20 2009 (4A6ED06C)
fffff880`057f7000 fffff880`05800000   tosrfec  tosrfec.sys  Mon Jun 01 07:58:53 2009 (4A237C2D)
fffff960`00590000 fffff960`0059a000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff880`01010000 fffff880`01036000   tunnel   tunnel.sys   Sat Nov 20 10:51:50 2010 (4CE7A846)
fffff880`01d07000 fffff880`01d0be00   TVALZ_O  TVALZ_O.SYS  Tue Jul 14 03:19:26 2009 (4A5BEB2E)
fffff880`04c45000 fffff880`04c4c000   TVALZFL  TVALZFL.sys  Fri Jun 19 11:05:44 2009 (4A3B62F8)
fffff880`03100000 fffff880`03112000   umbus    umbus.sys    Sat Nov 20 10:44:37 2010 (4CE7A695)
fffff880`06fe4000 fffff880`06fec000   UrlFilter UrlFilter.sys Sat Mar 19 07:16:54 2011 (4D845866)
fffff880`06289000 fffff880`062a6000   usbccgp  usbccgp.sys  Fri Mar 25 03:29:14 2011 (4D8C0C0A)
fffff880`04652000 fffff880`04653f00   USBD     USBD.SYS     Fri Mar 25 03:28:59 2011 (4D8C0BFB)
fffff880`057b9000 fffff880`057ca000   usbehci  usbehci.sys  Fri Mar 25 03:29:04 2011 (4D8C0C00)
fffff880`03112000 fffff880`0316c000   usbhub   usbhub.sys   Fri Mar 25 03:29:25 2011 (4D8C0C15)
fffff880`01036000 fffff880`0108c000   USBPORT  USBPORT.SYS  Fri Mar 25 03:29:12 2011 (4D8C0C08)
fffff880`062a6000 fffff880`062d3280   usbvideo usbvideo.sys Sat Nov 20 10:44:34 2010 (4CE7A692)
fffff880`010fa000 fffff880`01107000   vdrvroot vdrvroot.sys Tue Jul 14 01:01:31 2009 (4A5BCADB)
fffff880`044c3000 fffff880`044d1000   vga      vga.sys      Tue Jul 14 00:38:47 2009 (4A5BC587)
fffff880`044d1000 fffff880`044f6000   VIDEOPRT VIDEOPRT.SYS Tue Jul 14 00:38:51 2009 (4A5BC58B)
fffff880`01164000 fffff880`01179000   volmgr   volmgr.sys   Sat Nov 20 09:19:28 2010 (4CE792A0)
fffff880`01179000 fffff880`011d5000   volmgrx  volmgrx.sys  Sat Nov 20 09:20:43 2010 (4CE792EB)
fffff880`01cbb000 fffff880`01d07000   volsnap  volsnap.sys  Sat Nov 20 09:20:08 2010 (4CE792C8)
fffff880`04962000 fffff880`0496f000   vwifibus vwifibus.sys Tue Jul 14 01:07:21 2009 (4A5BCC39)
fffff880`01a45000 fffff880`01a5b000   vwififlt vwififlt.sys Tue Jul 14 01:07:22 2009 (4A5BCC3A)
fffff880`01822000 fffff880`0183d000   wanarp   wanarp.sys   Sat Nov 20 10:52:36 2010 (4CE7A874)
fffff880`044f6000 fffff880`04506000   watchdog watchdog.sys Tue Jul 14 00:37:35 2009 (4A5BC53F)
fffff880`01cb3000 fffff880`01cbb000   wd       wd.sys       Tue Jul 14 00:19:55 2009 (4A5BC11B)
fffff880`00e18000 fffff880`00ebc000   Wdf01000 Wdf01000.sys Tue Jul 14 00:22:07 2009 (4A5BC19F)
fffff880`00ebc000 fffff880`00ecb000   WDFLDR   WDFLDR.SYS   Tue Jul 14 00:19:54 2009 (4A5BC11A)
fffff880`04200000 fffff880`04209000   wfplwf   wfplwf.sys   Tue Jul 14 01:09:26 2009 (4A5BCCB6)
fffff960`00010000 fffff960`00323000   win32k   win32k.sys   Sat Jun 11 04:06:57 2011 (4DF2DBD1)
fffff880`057ee000 fffff880`057f7000   wmiacpi  wmiacpi.sys  Tue Jul 14 00:31:02 2009 (4A5BC3B6)
fffff880`00ff1000 fffff880`00ffa000   WMILIB   WMILIB.SYS   Tue Jul 14 00:19:51 2009 (4A5BC117)
fffff880`045f5000 fffff880`04600000   ws2ifsl  ws2ifsl.sys  Tue Jul 14 01:10:33 2009 (4A5BCCF9)
fffff880`061a3000 fffff880`061c4000   WudfPf   WudfPf.sys   Sat Nov 20 10:42:44 2010 (4CE7A624)
fffff880`065b6000 fffff880`065be000   XAudio64 XAudio64.sys Wed Apr 29 19:21:07 2009 (49F89A93)

Unloaded modules:
fffff880`06e00000 fffff880`06e1b000   USBSTOR.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0001B000
fffff880`06f29000 fffff880`06f9a000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00071000
fffff880`063b6000 fffff880`063f3000   RtsUStor.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0003D000
fffff880`01df0000 fffff880`01dfe000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000E000
fffff880`0423c000 fffff880`04446000   dump_iaStor.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0020A000
fffff880`04446000 fffff880`04459000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00013000

Let us know how it goes. If you get further problems with blue screens, attach your new dump files and details and we'll move on from there.


HTH.
 


Solution
Ok, so I uninstalled the sptd.sys driver and updated the bcmwl664.sys driver.
How can update the outdated drivers:
CAX_CNXT.sys
CAX_DPV.sys
CAXHWAZL.sys
mdmxsdk.sys
XAudio64.sys
QIOMem.sys
 


Last edited by a moderator:
Try this as your first stop. Link Removed due to 404 Error
 


Last edited:
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