"Other user" at logon screen is missing.

I am looking to log in to a local user account on a windows 7 machine but I can not specify which account I want to log in to because the "other user" icon is missing at the log in screen. There are a few other icons but none are the one I want to log into. Do you know how to put the "other user" icon back?

Hello, welcome.

Type netplwiz in the start menu then press enter. Go to Advanced tab then click the Advanced button. Make sure that this account you want to log in with is not disabled, in the Users folder. If it is, enable it.

There might be more of an issue than I originally thought. I'll try to explain as clearly as I can remember the situation. I was able to log into the account a few days ago and logged it out inorder to get domain administrator rights to install an update. When I logged out of the admin account I could not log into the user account. I believe, though I'm not sure, that the user account was on a workgroup instead of the domain, so when I logged into the domain it switched the whole computer over to the domain so it prevented me from getting into the local workgroup account. I switched out of the domain and back to a workgroup and I was able to log back into it using the "other user" icon at login. We again had to get admin rights for another upgrade, we repeated the process, but now the other user icon is not showing. The user directory is under C:\Users\ but it does not show up under the netplwiz advanced settings. There are 7 folders under C:\Users\ one is "public" and only 5 in the netplwiz.

Last edited:
This website is not affiliated, owned, or endorsed by Microsoft Corporation. It is a member of the Microsoft Partner Program.