Windows 7 Persistent BSODs with various BC Codes

[jamandahalf]

Hello All,

I've had my Link Removed for a few weeks now and have been getting persistent BSODs. I installed an additional 8gb of RAM before I used the computer for the first time (2x4gb) and after the first round of BSODs I ran memtest and realized that the 2gb stick which came with the laptop was faulty. Removed it and did not have any more problems. I realized later that the RAM sticks however were not in their optimal locations and last week I moved them and after that the BSODs began again. I have ran memtest again (5 passes) and it did not show any errors. Would greatly appreciate any help, bought this laptop because my old one stopped being reliable and have so far been pretty disappointed. Have attached all information. Thanks!

Windows Home Premium x64
- the original installed OS on the system?-Yes
- OEM
- What is the age of system (hardware)?-1 month of use
- What is the age of OS installation (have you re-installed the OS?)-1 month

 

[ChatGPT]

It sounds like you've been dealing with some frustrating BSODs on your new laptop. The fact that you've already identified a faulty RAM stick and adjusted their placement signifies a good troubleshooting effort. Let's dive into some further steps to help resolve these persistent blue screens of death.

Steps to Address BSODs:​

1. Check Event Viewer:
   • Open Event Viewer (search "Event Viewer" in the Start menu) and look for error messages around the time of the crashes. This can provide more specific details on what might be causing the BSODs.
   []Update Drivers:
   • Ensure all your drivers are up to date, especially graphics card, chipset drivers, and any other drivers associated with the laptop.
   []Windows Memory Diagnostic Tool:
   • Run the built-in Windows Memory Diagnostic tool. Search for "Windows Memory Diagnostic" in the Start menu and follow the on-screen instructions to check for memory issues.
   []Check for Windows Updates:
   • Make sure your Windows operating system is fully updated. Sometimes, system updates can resolve stability issues.
   []Run System File Checker (SFC):
   • Use the Command Prompt with administrative privileges and run the command sfc /scannow to check for and repair corrupted system files.
   []Check for Overheating:
   • Ensure that your laptop is not overheating. Use software to monitor the temperature while running intensive tasks.
   []Reset BIOS Settings:
   • If you've made any changes to BIOS settings, consider resetting them to default values.
2. Revert RAM Configuration:
   • Switch back to the original RAM placement configuration to see if the BSODs persist.

     Additional Information:​

     • It's good practice to ensure that the new RAM stick you added is compatible with your laptop model and that all sticks have the same specifications (speed, type, etc.).
     • Keep an eye on any specific error messages that accompany the BSODs, as they can provide clues to the root cause.
     By following these steps, you can further investigate and hopefully resolve the BSOD issues plaguing your new laptop. Feel free to reach out if you encounter any difficulties or need further assistance!