Please find problem.

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by Leeinhwa, Aug 5, 2013.

  1. Leeinhwa

    Leeinhwa New Member

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    dump
    1: kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************
    KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)
    This is a very common bugcheck. Usually the exception address pinpoints
    the driver/function that caused the problem. Always note this address
    as well as the link date of the driver/image that contains this address.
    Some common problems are exception code 0x80000003. This means a hard
    coded breakpoint or assertion was hit, but this system was booted
    /NODEBUG. This is not supposed to happen as developers should never have
    hardcoded breakpoints in retail code, but ...
    If this happens, make sure a debugger gets connected, and the
    system is booted /DEBUG. This will let us see why this breakpoint is
    happening.
    Arguments:
    Arg1: c0000005, The exception code that was not handled
    Arg2: bf8ed7f7, The address that the exception occurred at
    Arg3: a8e824f8, Trap Frame
    Arg4: 00000000
    Debugging Details:
    ------------------
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - "0x%08lx"
    FAULTING_IP:
    win32k!XLATE::pfnXlateBetweenBitfields+6
    bf8ed7f7 8b4910 mov ecx,dword ptr [ecx+10h]
    TRAP_FRAME: a8e824f8 -- (.trap 0xffffffffa8e824f8)
    ErrCode = 00000000
    eax=ffffffc2 ebx=04580140 ecx=00000000 edx=00000000 esi=001a00a8 edi=0000000a
    eip=bf8ed7f7 esp=a8e8256c ebp=a8e825a0 iopl=0 nv up ei ng nz ac po nc
    cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010292
    win32k!XLATE::pfnXlateBetweenBitfields+0x6:
    bf8ed7f7 8b4910 mov ecx,dword ptr [ecx+10h] ds:0023:00000010=????????
    Resetting default scope
    CUSTOMER_CRASH_COUNT: 1
    DEFAULT_BUCKET_ID: DRIVER_FAULT
    BUGCHECK_STR: 0x8E
    PROCESS_NAME: LinkMain.exe
    LAST_CONTROL_TRANSFER: from bf966c5a to bf8ed7f7
    STACK_TEXT:
    a8e82568 bf966c5a 00000000 00000011 e266c018 win32k!XLATE::pfnXlateBetweenBitfields+0x6
    a8e825a0 bf836b4e bf9a5ea8 00000000 0019fea8 win32k!vSrcCopyS16D24+0x4e
    a8e827b4 bf844f5f e3397b50 00000000 00000000 win32k!EngCopyBits+0x51a
    a8e82870 bf8455d9 00000018 00000000 00000011 win32k!GreGetDIBitsInternal+0x79f
    a8e82908 8054161c 05010161 0605027f 00000000 win32k!NtGdiGetDIBitsInternal+0x27e
    a8e82908 7c90e4f4 05010161 0605027f 00000000 nt!KiFastCallEntry+0xfc
    WARNING: Frame IP not in any known module. Following frames may be wrong.
    00115274 00000000 00000000 00000000 00000000 0x7c90e4f4
    STACK_COMMAND: kb
    FOLLOWUP_IP:
    win32k!XLATE::pfnXlateBetweenBitfields+6
    bf8ed7f7 8b4910 mov ecx,dword ptr [ecx+10h]
    SYMBOL_STACK_INDEX: 0
    SYMBOL_NAME: win32k!XLATE::pfnXlateBetweenBitfields+6
    FOLLOWUP_NAME: MachineOwner
    MODULE_NAME: win32k
    IMAGE_NAME: win32k.sys
    DEBUG_FLR_IMAGE_TIMESTAMP: 48025f2a
    FAILURE_BUCKET_ID: 0x8E_win32k!XLATE::pfnXlateBetweenBitfields+6
    BUCKET_ID: 0x8E_win32k!XLATE::pfnXlateBetweenBitfields+6
    Followup: MachineOwner
    ---------
     
  2. Josephur

    Josephur Windows Forum Admin
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    Can you post the actual dump file instead of just the analysis?
     
  3. Leeinhwa

    Leeinhwa New Member

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    This is dump file.
     

    Attached Files:

  4. kemical

    kemical Windows Forum Admin
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    #4 kemical, Aug 5, 2013
    Last edited: Aug 5, 2013
  5. Leeinhwa

    Leeinhwa New Member

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    I have just one dump file. so next time if I have more dump file, I will make compressed file.
    Thank you your notice.
     
  6. kemical

    kemical Windows Forum Admin
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    Hi,
    thanks for your post. Could you please read the web page i mentioned and post the results as it will be a real help especially as we have only one dmp file.
    I/We need to know what machine (make and model) your using and posting the results will give us that info.
     
  7. Leeinhwa

    Leeinhwa New Member

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    Hi,

    This is System infomatino file, I used cpu-z as a guide. If you have more information, just let me know.
    Thank you for help.
     

    Attached Files:

  8. Leeinhwa

    Leeinhwa New Member

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    Hi,

    I tried to use W7F Diagnostic Tool, but it doesn't work, just only one able to use the driver verifier.

    Thank you.
     
  9. Trouble

    Trouble Noob Whisperer

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    You need to right click it and choose "Run As Administrator".
     
  10. Leeinhwa

    Leeinhwa New Member

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    Yep!! I run as Administrator. But it not different before I tried to run.

    error message Like this:
    \\Desktop\W7F_07_08-2013 this path can't find........
     
  11. Leeinhwa

    Leeinhwa New Member

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    Yep!! I run as Administrator. But it not different before I tried to run.

    error message Like this:
    \\Desktop\W7F_07_08-2013 this path can't find........
     
  12. kemical

    kemical Windows Forum Admin
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    Leeinhwa why not using this application here to find drivers as they really need updating:
    http://www.aida64.com/downloads

    As you can see from my screenshot, it will provide links if available.

    [​IMG]
     
  13. Windows78

    Windows78 New Member

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    updated avast from ver 7 to 8 and i got this after restart: pagefaultinnonpagexr3.
     

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