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* *
* Bugcheck Analysis *
* *
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SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80002bb867c, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff880059f7d50, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
Debugging Details:
------------------
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
FAULTING_IP:
nt!ObDereferenceSecurityDescriptor+20
fffff800`02bb867c 8b4610 mov eax,dword ptr [rsi+10h]
CONTEXT: fffff880059f7d50 -- (.cxr 0xfffff880059f7d50)
rax=fffff880059f8758 rbx=0000000000000000 rcx=0800000000000000
rdx=0000000000000001 rsi=07ffffffffffffe0 rdi=0000000000000000
rip=fffff80002bb867c rsp=fffff880059f8730 rbp=fffffa8004c3ece0
r8=0000000000000000 r9=0000000000000000 r10=0000000000000000
r11=fffff880059f8808 r12=0000000000000001 r13=fffffa8004e34b30
r14=fffffa8004e34c00 r15=fffff8a008677bb0
iopl=0 nv up ei ng nz na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010286
nt!ObDereferenceSecurityDescriptor+0x20:
fffff800`02bb867c 8b4610 mov eax,dword ptr [rsi+10h] ds:002b:07ffffff`fffffff0=????????
Resetting default scope
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x3B
PROCESS_NAME: chrome.exe
CURRENT_IRQL: 0
LAST_CONTROL_TRANSFER: from 0000000000000000 to fffff80002bb867c
STACK_TEXT:
fffff880`059f8730 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!ObDereferenceSecurityDescriptor+0x20
FOLLOWUP_IP:
nt!ObDereferenceSecurityDescriptor+20
fffff800`02bb867c 8b4610 mov eax,dword ptr [rsi+10h]
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: nt!ObDereferenceSecurityDescriptor+20
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 4a5bc600
STACK_COMMAND: .cxr 0xfffff880059f7d50 ; kb
FAILURE_BUCKET_ID: X64_0x3B_nt!ObDereferenceSecurityDescriptor+20
BUCKET_ID: X64_0x3B_nt!ObDereferenceSecurityDescriptor+20
Followup: MachineOwner
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* *
* Bugcheck Analysis *
* *
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Use !analyze -v to get detailed debugging information.
BugCheck D1, {8, 2, 0, fffff88002c905fa}
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : afd.sys ( afd!AfdTLReleaseIndications+1a )
Followup: MachineOwner
---------
My fault. Actually, it doesn't have anything to do with BSOD.Hi, thats great although i see you posted a new attachment, is that from a new bsod?
To the helpful Tech Gurus of the internet and this Forum:
I've been having random BSOD for the past few months now. At first they were few and far between so I chalked it up to chance and just carried on without changing anything. The BSOD has been reoccurring over the last couple of weeks. I'd get several BSOD (>5) a day. After some research I came to the conclusion that the problem had something to do with the software side of things so I backed up all of my files and reinstalled Windows 7. Unfortunately, I am still having BSOD several times a day now. I am hoping that you kind people will be able to shed some light on what is causing this problem and hopefully solve it for me or explain to me what I should do going forward.
I have attached files in .zip format as advised in another thread. Thank you for your time and consideration.
- Joe
I think I must have jinxed it! Had another BSOD. Please see attached file. Thank you for your help!
fffff800`00b9c078 fffff880`0563ba21Unable to load image \SystemRoot\system32\DRIVERS\NETw5s64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for NETw5s64.sys
*** ERROR: Module load completed but symbols could not be loaded for NETw5s64.sys
NETw5s64+0xea21
Windows 7 Service Pack 1 from here Download: Windows 7 and Windows Server 2008 R2 Service Pack 1 (KB976932) - Microsoft Download Center - Download Details after first taking advantage of the Update Readiness Tool.
UPDATE READINESS TOOL.
Download and install the correct system readiness tool prior to installing SP1.
System Update Readiness Tool for 32bit (x86)
System Update Readiness Tool for 64bit (x64)