Windows 7 Please help my with my BSOD. Happens multiple times a week.

dsmithwc04

New Member
Joined
Jan 13, 2012
Messages
14
Here is a zip of all the info I think you will need. If you need anything else please let me know. I'm new to the forums and tried to follow posting rules the best I could.
 


Attachments

Solution
STOP 0x0000001E: KMODE_EXCEPTION_NOT_HANDLED
Usual causes:
Device driver, hardware, System service, compatibility, Remote control programs, memory, BIOS.

Your latest dump file lists as the probable cause. This is a Windows System file and for it to be the cause of your crash is highly unlikely. For info, iTunes was mentioned in both dumps.
Old and incompatible drivers can and do cause issues with Windows 7, often giving false error codes. Random stop codes can often indicate hardware issues.


As a Priority:

ASACPI.sys Mon Mar 28 03:30:36 2005 This driver is notorious for causing BSOD's. You have two options:
  • You can disable the ATK0110 ACPI Utility in the DeviceManager (under...
Hi David (?) and Welcome to The Forum.

I opened your dump file folder and WOW!! A few in there (could be worse, I've seen someone with 60+ in a 24 hour period)! GoTo your dump folder and delete them all now, they're old/here. That way next time only the relevent dump files will be in there.

Give me half hour and refresh this page. I'll update with news here.

STOP 0x00000101: CLOCK_WATCHDOG_TIMEOUT
Usual causes:
Device driver, BIOS bug, hardware defect.

Your last 3 dump files state Unable to load image \??\C:\Windows\system32\drivers\aswMonFlt.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for aswMonFlt.sys as the probable cause. This is an Avast driver.

Old and incompatible drivers can and do cause issues with Windows 7, often giving false error codes. Random stop codes can often indicate hardware issues.


As a Priority:

ASACPI.sys Mon Mar 28 03:30:36 2005 This driver is notorious for causing BSOD's. You have two options:
  • You can disable the ATK0110 ACPI Utility in the DeviceManager (under System Devices) with no apparent issues. OR (and if disabling does cause issues)
  • There is an update here: Asus ATK0110 driver. Look under the sub-heading: Utilities. 12th one down.

Driver Install - Manual method

  1. Download the driver and extract it to a folder.
  2. Open the Device Manager.
  3. Right click the device you wish to change the drivers for. You can select Properties > Driver > Driver Details to check you have the right device. In this case System Devices >> ATK0110 ACPI Utility
  4. Choose Update Driver Software.
  5. Select Browse My Computer For Driver Software.
  6. Select Let me pick from a list of device drivers on my computer.
  7. Select Have disk...
  8. Select Browse..
  9. Navigate to the extracted folder and double click on the .inf file
  10. Hit OK, then Next and the driver(s) will then begin to install.
  11. After it has installed, GoTo C:\Windows\System32\Drivers. Locate the Asacpi.sys driver, right click it and check the dates under its properties. You're looking for a "Modified" date of 2009 or 2010. Occasionally it can be a bit stubborn to change.


Your AV was blamed (possibly) for this. But, to be honest, you got one of the good guys (AV wise), doesn't mean they are faultess, but not going to let it carry the can at the moment.


Drivers that pre-date Windows 7. Update:

GEARAspiWDM.sys Mon May 18 13:17:04 2009 Gear Software CD-ROM Class Filter Driver v4.019.1 (Oct 2011). Also loads with iTunes

nvm62x64.sys Fri Oct 17 22:01:06 2008 nForce Ethernet

Rtnic64.sys Fri May 30 16:12:23 2008 Link Removed


Drivers with Updates:

nvlddmkm.sys Sat May 21 05:07:04 2011 nVidia Graphics Drivers.

  • Download and install DriverSweeper.
  • Uninstall your current Graphics setup through Programs and Features
  • Boot to (preferably) Safe Mode and run Driver Sweeper to clean up the remnants of your current Graphics set up.
  • Reboot to Normal Mode.
  • Install your new Graphics set up.



Bugcheck Analysis:
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 101, {61, 0, fffff880009e6180, 1}

Unable to load image \??\C:\Windows\system32\drivers\aswMonFlt.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswMonFlt.sys
*** ERROR: Module load completed but symbols could not be loaded for aswMonFlt.sys
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )

Followup: MachineOwner


Drivers:
Code:
fffff880`03dbc000 fffff880`03dfa000   1394ohci 1394ohci.sys Sat Nov 20 10:44:56 2010 (4CE7A6A8)
fffff880`00f6f000 fffff880`00fc6000   ACPI     ACPI.sys     Sat Nov 20 09:19:16 2010 (4CE79294)
fffff880`03aa4000 fffff880`03b2d000   afd      afd.sys      Mon Apr 25 03:33:58 2011 (4DB4DD96)
fffff880`03fe4000 fffff880`03ffa000   AgileVpn AgileVpn.sys Tue Jul 14 01:10:24 2009 (4A5BCCF0)
fffff880`03d26000 fffff880`03d3d000   amdk8    amdk8.sys    Tue Jul 14 00:19:25 2009 (4A5BC0FD)
fffff880`00ea4000 fffff880`00eaf000   amdxata  amdxata.sys  Fri Mar 19 16:18:18 2010 (4BA3A3CA)
fffff880`03fa6000 fffff880`03fae000   ASACPI   ASACPI.sys   Mon Mar 28 03:30:36 2005 (42476C4C)
fffff880`02dce000 fffff880`02dd7000   aswFsBlk aswFsBlk.SYS Mon Nov 28 17:51:52 2011 (4ED3CA38)
fffff880`02d92000 fffff880`02dce000   aswMonFlt aswMonFlt.sys Mon Nov 28 17:52:10 2011 (4ED3CA4A)
fffff880`03b2d000 fffff880`03b3a000   aswRdr   aswRdr.SYS   Mon Nov 28 17:52:20 2011 (4ED3CA54)
fffff880`01132000 fffff880`011c8000   aswSnx   aswSnx.SYS   Mon Nov 28 17:54:05 2011 (4ED3CABD)
fffff880`03caf000 fffff880`03d00000   aswSP    aswSP.SYS    Mon Nov 28 17:53:57 2011 (4ED3CAB5)
fffff880`011c8000 fffff880`011da000   aswTdi   aswTdi.SYS   Mon Nov 28 17:52:18 2011 (4ED3CA52)
fffff880`00e9b000 fffff880`00ea4000   atapi    atapi.sys    Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`00dac000 fffff880`00dd6000   ataport  ataport.SYS  Sat Nov 20 09:19:15 2010 (4CE79293)
fffff960`00860000 fffff960`008c1000   ATMFD    ATMFD.DLL    Sat Feb 19 09:00:32 2011 (4D5F86B0)
fffff880`019e2000 fffff880`019e9000   Beep     Beep.SYS     Tue Jul 14 01:00:13 2009 (4A5BCA8D)
fffff880`03bec000 fffff880`03bfd000   blbdrive blbdrive.sys Tue Jul 14 00:35:59 2009 (4A5BC4DF)
fffff880`04157000 fffff880`04175000   bowser   bowser.sys   Wed Feb 23 04:55:04 2011 (4D649328)
fffff960`00620000 fffff960`00647000   cdd      cdd.dll      unavailable (00000000)
fffff880`01666000 fffff880`01690000   cdrom    cdrom.sys    Sat Nov 20 09:19:20 2010 (4CE79298)
fffff880`00cec000 fffff880`00dac000   CI       CI.dll       Sat Nov 20 13:12:36 2010 (4CE7C944)
fffff880`01600000 fffff880`01630000   CLASSPNP CLASSPNP.SYS Sat Nov 20 09:19:23 2010 (4CE7929B)
fffff880`00c8e000 fffff880`00cec000   CLFS     CLFS.SYS     Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`010c0000 fffff880`01132000   cng      cng.sys      Sat Nov 20 10:08:45 2010 (4CE79E2D)
fffff880`03e4a000 fffff880`03e5a000   CompositeBus CompositeBus.sys Sat Nov 20 10:33:17 2010 (4CE7A3ED)
fffff880`02c9e000 fffff880`02cac000   crashdmp crashdmp.sys Tue Jul 14 01:01:01 2009 (4A5BCABD)
fffff880`03a77000 fffff880`03a95000   dfsc     dfsc.sys     Sat Nov 20 09:26:31 2010 (4CE79447)
fffff880`03a68000 fffff880`03a77000   discache discache.sys Tue Jul 14 00:37:18 2009 (4A5BC52E)
fffff880`019c3000 fffff880`019d9000   disk     disk.sys     Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`02cb8000 fffff880`02cc1000   dump_atapi dump_atapi.sys Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`02cac000 fffff880`02cb8000   dump_dumpata dump_dumpata.sys Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`02cc1000 fffff880`02cd4000   dump_dumpfve dump_dumpfve.sys Tue Jul 14 00:21:51 2009 (4A5BC18F)
fffff880`02c92000 fffff880`02c9e000   Dxapi    Dxapi.sys    Tue Jul 14 00:38:28 2009 (4A5BC574)
fffff880`03e6c000 fffff880`03f60000   dxgkrnl  dxgkrnl.sys  Sat Nov 20 09:50:50 2010 (4CE799FA)
fffff880`03f60000 fffff880`03fa6000   dxgmms1  dxgmms1.sys  Sat Nov 20 09:49:53 2010 (4CE799C1)
fffff880`03fae000 fffff880`03fbb000   fdc      fdc.sys      Tue Jul 14 01:00:54 2009 (4A5BCAB6)
fffff880`0104e000 fffff880`01062000   fileinfo fileinfo.sys Tue Jul 14 00:34:25 2009 (4A5BC481)
fffff880`02c72000 fffff880`02c7d000   flpydisk flpydisk.sys Tue Jul 14 01:00:54 2009 (4A5BCAB6)
fffff880`01002000 fffff880`0104e000   fltmgr   fltmgr.sys   Sat Nov 20 09:19:24 2010 (4CE7929C)
fffff880`01200000 fffff880`0120a000   Fs_Rec   Fs_Rec.sys   Tue Jul 14 00:19:45 2009 (4A5BC111)
fffff880`01989000 fffff880`019c3000   fvevol   fvevol.sys   Sat Nov 20 09:24:06 2010 (4CE793B6)
fffff880`01896000 fffff880`018e0000   fwpkclnt fwpkclnt.sys Sat Nov 20 09:21:37 2010 (4CE79321)
fffff880`03daf000 fffff880`03dbc000   GEARAspiWDM GEARAspiWDM.sys Mon May 18 13:17:04 2009 (4A1151C0)
fffff800`02feb000 fffff800`03034000   hal      hal.dll      Sat Nov 20 13:00:25 2010 (4CE7C669)
fffff880`02cf0000 fffff880`02d09000   HIDCLASS HIDCLASS.SYS Sat Nov 20 10:43:49 2010 (4CE7A665)
fffff880`02d09000 fffff880`02d11080   HIDPARSE HIDPARSE.SYS Tue Jul 14 01:06:17 2009 (4A5BCBF9)
fffff880`02ce2000 fffff880`02cf0000   hidusb   hidusb.sys   Sat Nov 20 10:43:49 2010 (4CE7A665)
fffff880`0408e000 fffff880`04157000   HTTP     HTTP.sys     Sat Nov 20 09:24:30 2010 (4CE793CE)
fffff880`01980000 fffff880`01989000   hwpolicy hwpolicy.sys Sat Nov 20 09:18:54 2010 (4CE7927E)
fffff880`03e1d000 fffff880`03e3b000   i8042prt i8042prt.sys Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`03e3b000 fffff880`03e4a000   kbdclass kbdclass.sys Tue Jul 14 00:19:50 2009 (4A5BC116)
fffff800`00bbb000 fffff800`00bc5000   kdcom    kdcom.dll    Sat Feb 05 16:52:49 2011 (4D4D8061)
fffff880`0f029000 fffff880`0f06c000   ks       ks.sys       Sat Nov 20 10:33:23 2010 (4CE7A3F3)
fffff880`013d0000 fffff880`013eb000   ksecdd   ksecdd.sys   Sat Nov 20 09:21:15 2010 (4CE7930B)
fffff880`01400000 fffff880`0142b000   ksecpkg  ksecpkg.sys  Sat Nov 20 10:10:34 2010 (4CE79E9A)
fffff880`02d69000 fffff880`02d6e200   ksthunk  ksthunk.sys  Tue Jul 14 01:00:19 2009 (4A5BCA93)
fffff880`02c00000 fffff880`02c15000   lltdio   lltdio.sys   Tue Jul 14 01:08:50 2009 (4A5BCC92)
fffff880`02d6f000 fffff880`02d92000   luafv    luafv.sys    Tue Jul 14 00:26:13 2009 (4A5BC295)
fffff880`00c6d000 fffff880`00c7a000   mcupdate_AuthenticAMD mcupdate_AuthenticAMD.dll Tue Jul 14 02:29:09 2009 (4A5BDF65)
fffff880`02cd4000 fffff880`02ce2000   monitor  monitor.sys  Tue Jul 14 00:38:52 2009 (4A5BC58C)
fffff880`0f01a000 fffff880`0f029000   mouclass mouclass.sys Tue Jul 14 00:19:50 2009 (4A5BC116)
fffff880`02d14000 fffff880`02d21000   mouhid   mouhid.sys   Tue Jul 14 01:00:20 2009 (4A5BCA94)
fffff880`00e81000 fffff880`00e9b000   mountmgr mountmgr.sys Sat Nov 20 09:19:21 2010 (4CE79299)
fffff880`04175000 fffff880`0418d000   mpsdrv   mpsdrv.sys   Tue Jul 14 01:08:25 2009 (4A5BCC79)
fffff880`0418d000 fffff880`041ba000   mrxsmb   mrxsmb.sys   Wed Apr 27 03:40:38 2011 (4DB78226)
fffff880`04000000 fffff880`0404e000   mrxsmb10 mrxsmb10.sys Sat Jul 09 03:46:28 2011 (4E17C104)
fffff880`0404e000 fffff880`04072000   mrxsmb20 mrxsmb20.sys Wed Apr 27 03:39:37 2011 (4DB781E9)
fffff880`01472000 fffff880`0147d000   Msfs     Msfs.SYS     Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`00fcf000 fffff880`00fd9000   msisadrv msisadrv.sys Tue Jul 14 00:19:26 2009 (4A5BC0FE)
fffff880`01062000 fffff880`010c0000   msrpc    msrpc.sys    Sat Nov 20 09:21:56 2010 (4CE79334)
fffff880`03a5d000 fffff880`03a68000   mssmbios mssmbios.sys Tue Jul 14 00:31:10 2009 (4A5BC3BE)
fffff880`0196e000 fffff880`01980000   mup      mup.sys      Tue Jul 14 00:23:45 2009 (4A5BC201)
fffff880`014a3000 fffff880`01596000   ndis     ndis.sys     Sat Nov 20 09:23:30 2010 (4CE79392)
fffff880`03e5a000 fffff880`03e66000   ndistapi ndistapi.sys Tue Jul 14 01:10:00 2009 (4A5BCCD8)
fffff880`0fd93000 fffff880`0fdc2000   ndiswan  ndiswan.sys  Sat Nov 20 10:52:32 2010 (4CE7A870)
fffff880`02c7d000 fffff880`02c92000   NDProxy  NDProxy.SYS  Sat Nov 20 10:52:20 2010 (4CE7A864)
fffff880`03bae000 fffff880`03bbd000   netbios  netbios.sys  Tue Jul 14 01:09:26 2009 (4A5BCCB6)
fffff880`03b3a000 fffff880`03b7f000   netbt    netbt.sys    Sat Nov 20 09:23:18 2010 (4CE79386)
fffff880`01596000 fffff880`015f6000   NETIO    NETIO.SYS    Sat Nov 20 09:23:13 2010 (4CE79381)
fffff880`0147d000 fffff880`0148e000   Npfs     Npfs.SYS     Tue Jul 14 00:19:48 2009 (4A5BC114)
fffff880`03a51000 fffff880`03a5d000   nsiproxy nsiproxy.sys Tue Jul 14 00:21:02 2009 (4A5BC15E)
fffff800`02a02000 fffff800`02feb000   nt       ntkrnlmp.exe Thu Jun 23 03:53:23 2011 (4E02AAA3)
fffff880`0122d000 fffff880`013d0000   Ntfs     Ntfs.sys     Fri Mar 11 03:39:39 2011 (4D79997B)
fffff880`019d9000 fffff880`019e2000   Null     Null.SYS     Tue Jul 14 00:19:37 2009 (4A5BC109)
fffff880`0fd6a000 fffff880`0fd6f000   nvBridge nvBridge.kmd Sat May 21 04:58:23 2011 (4DD7385F)
fffff880`0f0bc000 fffff880`0fd6a000   nvlddmkm nvlddmkm.sys Sat May 21 05:07:04 2011 (4DD73A68)
fffff880`03c12000 fffff880`03c75d80   nvm62x64 nvm62x64.sys Fri Oct 17 22:01:06 2008 (48F8FD12)
fffff880`03b88000 fffff880`03bae000   pacer    pacer.sys    Sat Nov 20 10:52:18 2010 (4CE7A862)
fffff880`03e00000 fffff880`03e1d000   parport  parport.sys  Tue Jul 14 01:00:40 2009 (4A5BCAA8)
fffff880`00e40000 fffff880`00e55000   partmgr  partmgr.sys  Sat Nov 20 09:20:00 2010 (4CE792C0)
fffff880`00e00000 fffff880`00e33000   pci      pci.sys      Sat Nov 20 09:19:11 2010 (4CE7928F)
fffff880`00e6a000 fffff880`00e71000   pciide   pciide.sys   Tue Jul 14 00:19:49 2009 (4A5BC115)
fffff880`00e71000 fffff880`00e81000   PCIIDEX  PCIIDEX.SYS  Tue Jul 14 00:19:48 2009 (4A5BC114)
fffff880`013eb000 fffff880`013fc000   pcw      pcw.sys      Tue Jul 14 00:19:27 2009 (4A5BC0FF)
fffff880`04432000 fffff880`044d8000   peauth   peauth.sys   Tue Jul 14 02:01:19 2009 (4A5BD8DF)
fffff880`02d21000 fffff880`02d31000   point64  point64.sys  Wed May 18 09:07:20 2011 (4DD37E38)
fffff880`00c7a000 fffff880`00c8e000   PSHED    PSHED.dll    Tue Jul 14 02:32:23 2009 (4A5BE027)
fffff880`0fd6f000 fffff880`0fd93000   rasl2tp  rasl2tp.sys  Sat Nov 20 10:52:34 2010 (4CE7A872)
fffff880`0fdc2000 fffff880`0fddd000   raspppoe raspppoe.sys Tue Jul 14 01:10:17 2009 (4A5BCCE9)
fffff880`0fddd000 fffff880`0fdfe000   raspptp  raspptp.sys  Sat Nov 20 10:52:31 2010 (4CE7A86F)
fffff880`0f000000 fffff880`0f01a000   rassstp  rassstp.sys  Tue Jul 14 01:10:25 2009 (4A5BCCF1)
fffff880`03a00000 fffff880`03a51000   rdbss    rdbss.sys    Sat Nov 20 09:27:51 2010 (4CE79497)
fffff880`019f7000 fffff880`01a00000   RDPCDD   RDPCDD.sys   Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff880`01460000 fffff880`01469000   rdpencdd rdpencdd.sys Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff880`01469000 fffff880`01472000   rdprefmp rdprefmp.sys Tue Jul 14 01:16:35 2009 (4A5BCE63)
fffff880`01934000 fffff880`0196e000   rdyboost rdyboost.sys Sat Nov 20 09:43:10 2010 (4CE7982E)
fffff880`0f07e000 fffff880`0f096000   rspndr   rspndr.sys   Tue Jul 14 01:08:50 2009 (4A5BCC92)
fffff880`03c00000 fffff880`03c12000   Rtnic64  Rtnic64.sys  Fri May 30 16:12:23 2008 (48401957)
fffff880`044d8000 fffff880`044e3000   secdrv   secdrv.SYS   Wed Sep 13 14:18:38 2006 (4508052E)
fffff880`03fd8000 fffff880`03fe4000   serenum  serenum.sys  Tue Jul 14 01:00:33 2009 (4A5BCAA1)
fffff880`03fbb000 fffff880`03fd8000   serial   serial.sys   Tue Jul 14 01:00:40 2009 (4A5BCAA8)
fffff880`0192c000 fffff880`01934000   spldr    spldr.sys    Mon May 11 17:56:27 2009 (4A0858BB)
fffff880`0484f000 fffff880`048e7000   srv      srv.sys      Fri Apr 29 04:06:06 2011 (4DBA2B1E)
fffff880`04526000 fffff880`0458f000   srv2     srv2.sys     Fri Apr 29 04:05:46 2011 (4DBA2B0A)
fffff880`044e3000 fffff880`04514000   srvnet   srvnet.sys   Fri Apr 29 04:05:35 2011 (4DBA2AFF)
fffff880`03e66000 fffff880`03e67480   swenum   swenum.sys   Tue Jul 14 01:00:18 2009 (4A5BCA92)
fffff880`01692000 fffff880`01896000   tcpip    tcpip.sys    Thu Sep 29 04:43:04 2011 (4E83E948)
fffff880`04514000 fffff880`04526000   tcpipreg tcpipreg.sys Sat Nov 20 10:51:48 2010 (4CE7A844)
fffff880`0148e000 fffff880`0149b000   TDI      TDI.SYS      Sat Nov 20 09:22:06 2010 (4CE7933E)
fffff880`0120a000 fffff880`0122c000   tdx      tdx.sys      Sat Nov 20 09:21:54 2010 (4CE79332)
fffff880`03bd8000 fffff880`03bec000   termdd   termdd.sys   Sat Nov 20 11:03:40 2010 (4CE7AB0C)
fffff960`00520000 fffff960`0052a000   TSDDD    TSDDD.dll    Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff880`03d00000 fffff880`03d26000   tunnel   tunnel.sys   Sat Nov 20 10:51:50 2010 (4CE7A846)
fffff880`0f06c000 fffff880`0f07e000   umbus    umbus.sys    Sat Nov 20 10:44:37 2010 (4CE7A695)
fffff880`02d4e000 fffff880`02d68c80   usbaudio usbaudio.sys Sat Nov 20 10:43:52 2010 (4CE7A668)
fffff880`02d31000 fffff880`02d4e000   usbccgp  usbccgp.sys  Fri Mar 25 03:29:14 2011 (4D8C0C0A)
fffff880`02d12000 fffff880`02d13f00   USBD     USBD.SYS     Fri Mar 25 03:28:59 2011 (4D8C0BFB)
fffff880`03d9e000 fffff880`03daf000   usbehci  usbehci.sys  Fri Mar 25 03:29:04 2011 (4D8C0C00)
fffff880`02c18000 fffff880`02c72000   usbhub   usbhub.sys   Fri Mar 25 03:29:25 2011 (4D8C0C15)
fffff880`03d3d000 fffff880`03d48000   usbohci  usbohci.sys  Fri Mar 25 03:29:03 2011 (4D8C0BFF)
fffff880`03d48000 fffff880`03d9e000   USBPORT  USBPORT.SYS  Fri Mar 25 03:29:12 2011 (4D8C0C08)
fffff880`00e33000 fffff880`00e40000   vdrvroot vdrvroot.sys Tue Jul 14 01:01:31 2009 (4A5BCADB)
fffff880`019e9000 fffff880`019f7000   vga      vga.sys      Tue Jul 14 00:38:47 2009 (4A5BC587)
fffff880`0142b000 fffff880`01450000   VIDEOPRT VIDEOPRT.SYS Tue Jul 14 00:38:51 2009 (4A5BC58B)
fffff880`00e55000 fffff880`00e6a000   volmgr   volmgr.sys   Sat Nov 20 09:19:28 2010 (4CE792A0)
fffff880`00c00000 fffff880`00c5c000   volmgrx  volmgrx.sys  Sat Nov 20 09:20:43 2010 (4CE792EB)
fffff880`018e0000 fffff880`0192c000   volsnap  volsnap.sys  Sat Nov 20 09:20:08 2010 (4CE792C8)
fffff880`03bbd000 fffff880`03bd8000   wanarp   wanarp.sys   Sat Nov 20 10:52:36 2010 (4CE7A874)
fffff880`01450000 fffff880`01460000   watchdog watchdog.sys Tue Jul 14 00:37:35 2009 (4A5BC53F)
fffff880`00ebc000 fffff880`00f60000   Wdf01000 Wdf01000.sys Tue Jul 14 00:22:07 2009 (4A5BC19F)
fffff880`00f60000 fffff880`00f6f000   WDFLDR   WDFLDR.SYS   Tue Jul 14 00:19:54 2009 (4A5BC11A)
fffff880`03b7f000 fffff880`03b88000   wfplwf   wfplwf.sys   Tue Jul 14 01:09:26 2009 (4A5BCCB6)
fffff960`000e0000 fffff960`003f4000   win32k   win32k.sys   Thu Nov 24 04:51:38 2011 (4ECDCD5A)
fffff880`00fc6000 fffff880`00fcf000   WMILIB   WMILIB.SYS   Tue Jul 14 00:19:51 2009 (4A5BC117)
fffff880`02dd7000 fffff880`02df8000   WudfPf   WudfPf.sys   Sat Nov 20 10:42:44 2010 (4CE7A624)

Unloaded modules:
fffff880`01630000 fffff880`0163e000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000E000
fffff880`0163e000 fffff880`0164a000   dump_ataport
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000C000
fffff880`0164a000 fffff880`01653000   dump_atapi.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00009000
fffff880`01653000 fffff880`01666000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00013000

Let us know how it goes. If you get further problems with blue screens, attach your new dump files and details and we'll move on from there.


HTH.
 


Last edited:
As an after thought:

Download and run CPU-Z. Take screenshots**/snips of the Mainboard tab, Memory tab and all the slot #'s under the SPD tab.
Go to Post Reply, click on the Go Advanced button and attach the screenshots**/snips to your post for all the RAM experts to see by using the paper clip you will find on the top toolbar. Do not zip them up.
**
If screenshots, please crop.
 


I'm having a heck of a time. I tried what you said but still got a BSOD when transfering files in iTunes. I tried to attach the minidump file but it says access denied. I used the "Take Ownership" registry program and checked all permissions and it should allow me to attach it but it won't.
 


GoTo your C:\Windows\Minidump folder. Copy the *.dmp files to a new folder on your desktop. Zip up the *.dmp files from that folder and attach to a post.

And please don't forget the cpu shots above. Most helpful.
 


Last edited:
I just tried it that way. Gives me permissions crap. What's the deal with this computer. The hard part is it's my mothers and I have t drive over to her house to access it. I clicked on take ownership and still no luck
 


You should be able to copy without a problem.

Hang on I may be wrong there, I automatically turn off UAC as soon as I install, maybe I'm wrong (don't tell the wife. As far as she's concerned I'm never wrong!!)


OK. Go into the Action Centre and turn UAC off for now, as in, move the slider down to the bottom. You'll need to reboot for it to take effect. And then copy the dmp etc. as above. (another drive!! hope its not too far :))

The hard part is it's my mothers and I have t drive over to her house to access it. I clicked on take ownership and still no luck
Have you thought of using TeamViewer? That way you can remotely control your Ma's pc from yours. An excellent program. I use it to sort my Daughters pc who lives 200 miles away. TeamViewer. You'll be saving your time, your petrol, and the planet!! Allegedly, now to stop the Chinese burning fossil fuels!! :D
 


Last edited:
STOP 0x0000001E: KMODE_EXCEPTION_NOT_HANDLED
Usual causes:
Device driver, hardware, System service, compatibility, Remote control programs, memory, BIOS.

Your latest dump file lists as the probable cause. This is a Windows System file and for it to be the cause of your crash is highly unlikely. For info, iTunes was mentioned in both dumps.
Old and incompatible drivers can and do cause issues with Windows 7, often giving false error codes. Random stop codes can often indicate hardware issues.


As a Priority:

ASACPI.sys Mon Mar 28 03:30:36 2005 This driver is notorious for causing BSOD's. You have two options:
  • You can disable the ATK0110 ACPI Utility in the DeviceManager (under System Devices) with no apparent issues. OR (and if disabling does cause issues)
  • There is an update here: Link Removed. Look under the sub-heading: Utilities. 12th one down.

Driver Install - Manual method

  1. Download the driver and extract it to a folder.
  2. Open the Device Manager.
  3. Right click the device you wish to change the drivers for. You can select Properties > Driver > Driver Details to check you have the right device. In this case System Devices >> ATK0110 ACPI Utility
  4. Choose Update Driver Software.
  5. Select Browse My Computer For Driver Software.
  6. Select Let me pick from a list of device drivers on my computer.
  7. Select Have disk...
  8. Select Browse..
  9. Navigate to the extracted folder and double click on the .inf file
  10. Hit OK, then Next and the driver(s) will then begin to install.
  11. After it has installed, GoTo C:\Windows\System32\Drivers. Locate the Asacpi.sys driver, right click it and check the dates under its properties. You're looking for a "Modified" date of 2009 or 2010. Occasionally it can be a bit stubborn to change.


Your bios is from 2006!! I'd seriously consider upating it to the latest, 2010 Link Removed


Drivers that pre-date Windows 7. Update:

nvm62x64.sys Fri Oct 17 22:01:06 2008 nForce Ethernet

Rtnic64.sys Fri May 30 16:12:23 2008 Link Removed


Bugcheck Analysis:
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {ffffffffc0000005, fffff80002a4d121, 0, 10000000d0}

Probably caused by : ntkrnlmp.exe ( nt!FsRtlRemovePerFileObjectContext+21 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff80002a4d121, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 00000010000000d0, Parameter 1 of the exception

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
nt!FsRtlRemovePerFileObjectContext+21
fffff800`02a4d121 488b99d0000000  mov     rbx,qword ptr [rcx+0D0h]

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  00000010000000d0

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002cb3100
 00000010000000d0 

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

BUGCHECK_STR:  0x1E_c0000005

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  iTunes.exe

CURRENT_IRQL:  0

TRAP_FRAME:  fffff88006824a60 -- (.trap 0xfffff88006824a60)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffffa8001a5d1c8 rbx=0000000000000000 rcx=0000001000000000
rdx=fffffa800227be70 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80002a4d121 rsp=fffff88006824bf0 rbp=fffff88006824d60
 r8=0000000000000000  r9=0000000000000000 r10=fffffa8002a37010
r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz na po nc
nt!FsRtlRemovePerFileObjectContext+0x21:
fffff800`02a4d121 488b99d0000000  mov     rbx,qword ptr [rcx+0D0h] ds:00000010`000000d0=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002acc588 to fffff80002a80c40

STACK_TEXT:  
fffff880`068241d8 fffff800`02acc588 : 00000000`0000001e ffffffff`c0000005 fffff800`02a4d121 00000000`00000000 : nt!KeBugCheckEx
fffff880`068241e0 fffff800`02a802c2 : fffff880`068249b8 fffff880`06824d60 fffff880`06824a60 fffffa80`01b0b690 : nt! ?? ::FNODOBFM::`string'+0x4977d
fffff880`06824880 fffff800`02a7ee3a : 00000000`00000000 00000010`000000d0 00000000`00000000 fffff880`06824d60 : nt!KiExceptionDispatch+0xc2
fffff880`06824a60 fffff800`02a4d121 : 00000000`00002000 00000000`00002000 00000000`00002000 00000000`00000000 : nt!KiPageFault+0x23a
fffff880`06824bf0 fffff880`00c03d8f : fffff880`06824d60 fffff880`06824d60 fffffa80`01b0b690 00000000`00000000 : nt!FsRtlRemovePerFileObjectContext+0x21
fffff880`06824c30 fffff880`00c03107 : fffff880`06824d60 fffffa80`01a32420 fffffa80`01c14580 fffff8a0`00001ad0 : fltmgr!FltpGetStartingCallbackNode+0x2af
fffff880`06824cc0 fffff880`00c016c7 : fffff8a0`00001ad0 fffffa80`018c0040 fffffa80`01b0b660 00000000`00000000 : fltmgr!FltpPassThrough+0xb7
fffff880`06824d40 fffff800`02d7d38e : fffffa80`01b0b690 fffffa80`023da2b0 fffffa80`018c0040 fffffa80`026a0760 : fltmgr!FltpDispatch+0xb7
fffff880`06824da0 fffff800`02a8aaf4 : fffff880`00000400 fffffa80`022b95c0 fffffa80`018d0750 fffffa80`04f88d18 : nt!IopDeleteFile+0x11e
fffff880`06824e30 fffff800`02d77f44 : fffffa80`022b95c0 00000000`00000000 fffffa80`01a722e0 00000000`00000000 : nt!ObfDereferenceObject+0xd4
fffff880`06824e90 fffff800`02d784f4 : 00000000`00004004 fffffa80`022b95c0 fffff8a0`00001ad0 00000000`00004004 : nt!ObpCloseHandleTableEntry+0xc4
fffff880`06824f20 fffff800`02a7fed3 : fffffa80`01a722e0 fffff880`06824ff0 fffffa80`04f88c70 fffffa80`01b0b690 : nt!ObpCloseHandle+0x94
fffff880`06824f70 fffff800`02a7c470 : fffff880`00c23c33 00000000`00000017 00000000`00000032 fffffa80`04f88c70 : nt!KiSystemServiceCopyEnd+0x13
fffff880`06825108 fffff880`00c23c33 : 00000000`00000017 00000000`00000032 fffffa80`04f88c70 00000000`00000032 : nt!KiServiceLinkage
fffff880`06825110 fffff880`00c24f81 : fffffa80`00000037 00000000`00000051 00000000`00000033 00000000`00000000 : fltmgr!FltpExpandShortNames+0x283
fffff880`06825170 fffff880`00c24e1e : fffffa80`04f88c70 fffff880`00c20000 00000000`00000000 00000000`00000000 : fltmgr!FltpGetNormalizedFileNameWorker+0xc1
fffff880`068251b0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : fltmgr!FltpCreateFileNameInformation+0xee


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!FsRtlRemovePerFileObjectContext+21
fffff800`02a4d121 488b99d0000000  mov     rbx,qword ptr [rcx+0D0h]

SYMBOL_STACK_INDEX:  4

SYMBOL_NAME:  nt!FsRtlRemovePerFileObjectContext+21

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4e02aaa3

FAILURE_BUCKET_ID:  X64_0x1E_c0000005_nt!FsRtlRemovePerFileObjectContext+21

BUCKET_ID:  X64_0x1E_c0000005_nt!FsRtlRemovePerFileObjectContext+21

Followup: MachineOwner


Drivers:
Code:
fffff880`03d45000 fffff880`03d83000   1394ohci 1394ohci.sys Sat Nov 20 10:44:56 2010 (4CE7A6A8)
fffff880`00ef0000 fffff880`00f47000   ACPI     ACPI.sys     Sat Nov 20 09:19:16 2010 (4CE79294)
fffff880`03af4000 fffff880`03b7d000   afd      afd.sys      Mon Apr 25 03:33:58 2011 (4DB4DD96)
fffff880`03e3d000 fffff880`03e53000   AgileVpn AgileVpn.sys Tue Jul 14 01:10:24 2009 (4A5BCCF0)
fffff880`03cb5000 fffff880`03ccc000   amdk8    amdk8.sys    Tue Jul 14 00:19:25 2009 (4A5BC0FD)
fffff880`00e2a000 fffff880`00e35000   amdxata  amdxata.sys  Fri Mar 19 16:18:18 2010 (4BA3A3CA)
fffff880`03f97000 fffff880`03f9f000   ASACPI   ASACPI.sys   Mon Mar 28 03:30:36 2005 (42476C4C)
fffff880`0423c000 fffff880`04245000   aswFsBlk aswFsBlk.SYS Mon Nov 28 17:51:52 2011 (4ED3CA38)
fffff880`04200000 fffff880`0423c000   aswMonFlt aswMonFlt.sys Mon Nov 28 17:52:10 2011 (4ED3CA4A)
fffff880`03b7d000 fffff880`03b8a000   aswRdr   aswRdr.SYS   Mon Nov 28 17:52:20 2011 (4ED3CA54)
fffff880`01200000 fffff880`01296000   aswSnx   aswSnx.SYS   Mon Nov 28 17:54:05 2011 (4ED3CABD)
fffff880`03c3e000 fffff880`03c8f000   aswSP    aswSP.SYS    Mon Nov 28 17:53:57 2011 (4ED3CAB5)
fffff880`013cb000 fffff880`013dd000   aswTdi   aswTdi.SYS   Mon Nov 28 17:52:18 2011 (4ED3CA52)
fffff880`05fb7000 fffff880`05fc2000   asyncmac asyncmac.sys Tue Jul 14 01:10:13 2009 (4A5BCCE5)
fffff880`00ff5000 fffff880`00ffe000   atapi    atapi.sys    Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`00e00000 fffff880`00e2a000   ataport  ataport.SYS  Sat Nov 20 09:19:15 2010 (4CE79293)
fffff960`00860000 fffff960`008c1000   ATMFD    ATMFD.DLL    Sat Feb 19 09:00:32 2011 (4D5F86B0)
fffff880`016e9000 fffff880`016f0000   Beep     Beep.SYS     Tue Jul 14 01:00:13 2009 (4A5BCA8D)
fffff880`03ad3000 fffff880`03ae4000   blbdrive blbdrive.sys Tue Jul 14 00:35:59 2009 (4A5BC4DF)
fffff880`0575c000 fffff880`0577a000   bowser   bowser.sys   Wed Feb 23 04:55:04 2011 (4D649328)
fffff960`007d0000 fffff960`007f7000   cdd      cdd.dll      Sat Nov 20 12:55:34 2010 (4CE7C546)
fffff880`016b6000 fffff880`016e0000   cdrom    cdrom.sys    Sat Nov 20 09:19:20 2010 (4CE79298)
fffff880`00ccb000 fffff880`00d8b000   CI       CI.dll       Sat Nov 20 13:12:36 2010 (4CE7C944)
fffff880`01650000 fffff880`01680000   CLASSPNP CLASSPNP.SYS Sat Nov 20 09:19:23 2010 (4CE7929B)
fffff880`00c6d000 fffff880`00ccb000   CLFS     CLFS.SYS     Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`0133e000 fffff880`013b0000   cng      cng.sys      Sat Nov 20 10:08:45 2010 (4CE79E2D)
fffff880`03e2d000 fffff880`03e3d000   CompositeBus CompositeBus.sys Sat Nov 20 10:33:17 2010 (4CE7A3ED)
fffff880`02b0e000 fffff880`02b1c000   crashdmp crashdmp.sys Tue Jul 14 01:01:01 2009 (4A5BCABD)
fffff880`03ab5000 fffff880`03ad3000   dfsc     dfsc.sys     Sat Nov 20 09:26:31 2010 (4CE79447)
fffff880`03aa6000 fffff880`03ab5000   discache discache.sys Tue Jul 14 00:37:18 2009 (4A5BC52E)
fffff880`0163a000 fffff880`01650000   disk     disk.sys     Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`02b28000 fffff880`02b31000   dump_atapi dump_atapi.sys Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`02b1c000 fffff880`02b28000   dump_dumpata dump_dumpata.sys Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`02b31000 fffff880`02b44000   dump_dumpfve dump_dumpfve.sys Tue Jul 14 00:21:51 2009 (4A5BC18F)
fffff880`04303000 fffff880`0430f000   Dxapi    Dxapi.sys    Tue Jul 14 00:38:28 2009 (4A5BC574)
fffff880`03e5d000 fffff880`03f51000   dxgkrnl  dxgkrnl.sys  Sat Nov 20 09:50:50 2010 (4CE799FA)
fffff880`03f51000 fffff880`03f97000   dxgmms1  dxgmms1.sys  Sat Nov 20 09:49:53 2010 (4CE799C1)
fffff880`03f9f000 fffff880`03fac000   fdc      fdc.sys      Tue Jul 14 01:00:54 2009 (4A5BCAB6)
fffff880`00de7000 fffff880`00dfb000   fileinfo fileinfo.sys Tue Jul 14 00:34:25 2009 (4A5BC481)
fffff880`042e3000 fffff880`042ee000   flpydisk flpydisk.sys Tue Jul 14 01:00:54 2009 (4A5BCAB6)
fffff880`00c00000 fffff880`00c4c000   fltmgr   fltmgr.sys   Sat Nov 20 09:19:24 2010 (4CE7929C)
fffff880`013c1000 fffff880`013cb000   Fs_Rec   Fs_Rec.sys   Tue Jul 14 00:19:45 2009 (4A5BC111)
fffff880`01600000 fffff880`0163a000   fvevol   fvevol.sys   Sat Nov 20 09:24:06 2010 (4CE793B6)
fffff880`018f7000 fffff880`01941000   fwpkclnt fwpkclnt.sys Sat Nov 20 09:21:37 2010 (4CE79321)
fffff880`03d3e000 fffff880`03d44b80   GEARAspiWDM GEARAspiWDM.sys Mon May 16 21:56:05 2011 (4DD18F65)
fffff800`02fed000 fffff800`03036000   hal      hal.dll      Sat Nov 20 13:00:25 2010 (4CE7C669)
fffff880`04348000 fffff880`04361000   HIDCLASS HIDCLASS.SYS Sat Nov 20 10:43:49 2010 (4CE7A665)
fffff880`04361000 fffff880`04369080   HIDPARSE HIDPARSE.SYS Tue Jul 14 01:06:17 2009 (4A5BCBF9)
fffff880`0433a000 fffff880`04348000   hidusb   hidusb.sys   Sat Nov 20 10:43:49 2010 (4CE7A665)
fffff880`05693000 fffff880`0575c000   HTTP     HTTP.sys     Sat Nov 20 09:24:30 2010 (4CE793CE)
fffff880`019e1000 fffff880`019ea000   hwpolicy hwpolicy.sys Sat Nov 20 09:18:54 2010 (4CE7927E)
fffff880`03e00000 fffff880`03e1e000   i8042prt i8042prt.sys Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`03e1e000 fffff880`03e2d000   kbdclass kbdclass.sys Tue Jul 14 00:19:50 2009 (4A5BC116)
fffff800`00bc4000 fffff800`00bce000   kdcom    kdcom.dll    Sat Feb 05 16:52:49 2011 (4D4D8061)
fffff880`011b7000 fffff880`011fa000   ks       ks.sys       Sat Nov 20 10:33:23 2010 (4CE7A3F3)
fffff880`01323000 fffff880`0133e000   ksecdd   ksecdd.sys   Sat Nov 20 09:21:15 2010 (4CE7930B)
fffff880`01460000 fffff880`0148b000   ksecpkg  ksecpkg.sys  Sat Nov 20 10:10:34 2010 (4CE79E9A)
fffff880`043bf000 fffff880`043c4200   ksthunk  ksthunk.sys  Tue Jul 14 01:00:19 2009 (4A5BCA93)
fffff880`04266000 fffff880`0427b000   lltdio   lltdio.sys   Tue Jul 14 01:08:50 2009 (4A5BCC92)
fffff880`043c5000 fffff880`043e8000   luafv    luafv.sys    Tue Jul 14 00:26:13 2009 (4A5BC295)
fffff880`00c4c000 fffff880`00c59000   mcupdate_AuthenticAMD mcupdate_AuthenticAMD.dll Tue Jul 14 02:29:09 2009 (4A5BDF65)
fffff880`0430f000 fffff880`0431d000   monitor  monitor.sys  Tue Jul 14 00:38:52 2009 (4A5BC58C)
fffff880`0fded000 fffff880`0fdfc000   mouclass mouclass.sys Tue Jul 14 00:19:50 2009 (4A5BC116)
fffff880`0436a000 fffff880`04377000   mouhid   mouhid.sys   Tue Jul 14 01:00:20 2009 (4A5BCA94)
fffff880`00fdb000 fffff880`00ff5000   mountmgr mountmgr.sys Sat Nov 20 09:19:21 2010 (4CE79299)
fffff880`0577a000 fffff880`05792000   mpsdrv   mpsdrv.sys   Tue Jul 14 01:08:25 2009 (4A5BCC79)
fffff880`05792000 fffff880`057bf000   mrxsmb   mrxsmb.sys   Wed Apr 27 03:40:38 2011 (4DB78226)
fffff880`05600000 fffff880`0564e000   mrxsmb10 mrxsmb10.sys Sat Jul 09 03:46:28 2011 (4E17C104)
fffff880`0564e000 fffff880`05672000   mrxsmb20 mrxsmb20.sys Wed Apr 27 03:39:37 2011 (4DB781E9)
fffff880`014db000 fffff880`014e6000   Msfs     Msfs.SYS     Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`00f50000 fffff880`00f5a000   msisadrv msisadrv.sys Tue Jul 14 00:19:26 2009 (4A5BC0FE)
fffff880`012c5000 fffff880`01323000   msrpc    msrpc.sys    Sat Nov 20 09:21:56 2010 (4CE79334)
fffff880`03a9b000 fffff880`03aa6000   mssmbios mssmbios.sys Tue Jul 14 00:31:10 2009 (4A5BC3BE)
fffff880`019cf000 fffff880`019e1000   mup      mup.sys      Tue Jul 14 00:23:45 2009 (4A5BC201)
fffff880`014f0000 fffff880`015e3000   ndis     ndis.sys     Sat Nov 20 09:23:30 2010 (4CE79392)
fffff880`03ff2000 fffff880`03ffe000   ndistapi ndistapi.sys Tue Jul 14 01:10:00 2009 (4A5BCCD8)
fffff880`0f000000 fffff880`0f02f000   ndiswan  ndiswan.sys  Sat Nov 20 10:52:32 2010 (4CE7A870)
fffff880`042ee000 fffff880`04303000   NDProxy  NDProxy.SYS  Sat Nov 20 10:52:20 2010 (4CE7A864)
fffff880`03a00000 fffff880`03a0f000   netbios  netbios.sys  Tue Jul 14 01:09:26 2009 (4A5BCCB6)
fffff880`03b8a000 fffff880`03bcf000   netbt    netbt.sys    Sat Nov 20 09:23:18 2010 (4CE79386)
fffff880`01400000 fffff880`01460000   NETIO    NETIO.SYS    Sat Nov 20 09:23:13 2010 (4CE79381)
fffff880`015e3000 fffff880`015f4000   Npfs     Npfs.SYS     Tue Jul 14 00:19:48 2009 (4A5BC114)
fffff880`03a8f000 fffff880`03a9b000   nsiproxy nsiproxy.sys Tue Jul 14 00:21:02 2009 (4A5BC15E)
fffff800`02a04000 fffff800`02fed000   nt       ntkrnlmp.exe Thu Jun 23 03:53:23 2011 (4E02AAA3)
fffff880`01014000 fffff880`011b7000   Ntfs     Ntfs.sys     Fri Mar 11 03:39:39 2011 (4D79997B)
fffff880`016e0000 fffff880`016e9000   Null     Null.SYS     Tue Jul 14 00:19:37 2009 (4A5BC109)
fffff880`0fda9000 fffff880`0fdae000   nvBridge nvBridge.kmd Sat May 21 04:58:23 2011 (4DD7385F)
fffff880`0f02f000 fffff880`0fda9000   nvlddmkm nvlddmkm.sys Sat Dec 17 19:05:56 2011 (4EECE814)
fffff880`03d95000 fffff880`03df8d80   nvm62x64 nvm62x64.sys Fri Oct 17 22:01:06 2008 (48F8FD12)
fffff880`03bd8000 fffff880`03bfe000   pacer    pacer.sys    Sat Nov 20 10:52:18 2010 (4CE7A862)
fffff880`03fd5000 fffff880`03ff2000   parport  parport.sys  Tue Jul 14 01:00:40 2009 (4A5BCAA8)
fffff880`00f9a000 fffff880`00faf000   partmgr  partmgr.sys  Sat Nov 20 09:20:00 2010 (4CE792C0)
fffff880`00f5a000 fffff880`00f8d000   pci      pci.sys      Sat Nov 20 09:19:11 2010 (4CE7928F)
fffff880`00fc4000 fffff880`00fcb000   pciide   pciide.sys   Tue Jul 14 00:19:49 2009 (4A5BC115)
fffff880`00fcb000 fffff880`00fdb000   PCIIDEX  PCIIDEX.SYS  Tue Jul 14 00:19:48 2009 (4A5BC114)
fffff880`013b0000 fffff880`013c1000   pcw      pcw.sys      Tue Jul 14 00:19:27 2009 (4A5BC0FF)
fffff880`02b44000 fffff880`02bea000   peauth   peauth.sys   Tue Jul 14 02:01:19 2009 (4A5BD8DF)
fffff880`04377000 fffff880`04387000   point64  point64.sys  Wed May 18 09:07:20 2011 (4DD37E38)
fffff880`00c59000 fffff880`00c6d000   PSHED    PSHED.dll    Tue Jul 14 02:32:23 2009 (4A5BE027)
fffff880`0fdae000 fffff880`0fdd2000   rasl2tp  rasl2tp.sys  Sat Nov 20 10:52:34 2010 (4CE7A872)
fffff880`0fdd2000 fffff880`0fded000   raspppoe raspppoe.sys Tue Jul 14 01:10:17 2009 (4A5BCCE9)
fffff880`03c00000 fffff880`03c21000   raspptp  raspptp.sys  Sat Nov 20 10:52:31 2010 (4CE7A86F)
fffff880`03c21000 fffff880`03c3b000   rassstp  rassstp.sys  Tue Jul 14 01:10:25 2009 (4A5BCCF1)
fffff880`03a3e000 fffff880`03a8f000   rdbss    rdbss.sys    Sat Nov 20 09:27:51 2010 (4CE79497)
fffff880`014c0000 fffff880`014c9000   RDPCDD   RDPCDD.sys   Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff880`014c9000 fffff880`014d2000   rdpencdd rdpencdd.sys Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff880`014d2000 fffff880`014db000   rdprefmp rdprefmp.sys Tue Jul 14 01:16:35 2009 (4A5BCE63)
fffff880`01995000 fffff880`019cf000   rdyboost rdyboost.sys Sat Nov 20 09:43:10 2010 (4CE7982E)
fffff880`043e8000 fffff880`04400000   rspndr   rspndr.sys   Tue Jul 14 01:08:50 2009 (4A5BCC92)
fffff880`03d83000 fffff880`03d95000   Rtnic64  Rtnic64.sys  Fri May 30 16:12:23 2008 (48401957)
fffff880`05672000 fffff880`0567d000   secdrv   secdrv.SYS   Wed Sep 13 14:18:38 2006 (4508052E)
fffff880`03fc9000 fffff880`03fd5000   serenum  serenum.sys  Tue Jul 14 01:00:33 2009 (4A5BCAA1)
fffff880`03fac000 fffff880`03fc9000   serial   serial.sys   Tue Jul 14 01:00:40 2009 (4A5BCAA8)
fffff880`0198d000 fffff880`01995000   spldr    spldr.sys    Mon May 11 17:56:27 2009 (4A0858BB)
fffff880`05e5b000 fffff880`05ef3000   srv      srv.sys      Fri Apr 29 04:06:06 2011 (4DBA2B1E)
fffff880`02a00000 fffff880`02a69000   srv2     srv2.sys     Fri Apr 29 04:05:46 2011 (4DBA2B0A)
fffff880`057bf000 fffff880`057f0000   srvnet   srvnet.sys   Fri Apr 29 04:05:35 2011 (4DBA2AFF)
fffff880`03ffe000 fffff880`03fff480   swenum   swenum.sys   Tue Jul 14 01:00:18 2009 (4A5BCA92)
fffff880`016f3000 fffff880`018f7000   tcpip    tcpip.sys    Thu Sep 29 04:43:04 2011 (4E83E948)
fffff880`0567d000 fffff880`0568f000   tcpipreg tcpipreg.sys Sat Nov 20 10:51:48 2010 (4CE7A844)
fffff880`012b8000 fffff880`012c5000   TDI      TDI.SYS      Sat Nov 20 09:22:06 2010 (4CE7933E)
fffff880`01296000 fffff880`012b8000   tdx      tdx.sys      Sat Nov 20 09:21:54 2010 (4CE79332)
fffff880`03a2a000 fffff880`03a3e000   termdd   termdd.sys   Sat Nov 20 11:03:40 2010 (4CE7AB0C)
fffff960`00480000 fffff960`0048a000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff880`03c8f000 fffff880`03cb5000   tunnel   tunnel.sys   Sat Nov 20 10:51:50 2010 (4CE7A846)
fffff880`02ab9000 fffff880`02b0e000   udfs     udfs.sys     Sat Nov 20 09:26:11 2010 (4CE79433)
fffff880`013dd000 fffff880`013ef000   umbus    umbus.sys    Sat Nov 20 10:44:37 2010 (4CE7A695)
fffff880`05fc2000 fffff880`05fd3000   usbaapl64 usbaapl64.sys Thu Apr 28 19:25:59 2011 (4DB9B137)
fffff880`043a4000 fffff880`043bec80   usbaudio usbaudio.sys Sat Nov 20 10:43:52 2010 (4CE7A668)
fffff880`04387000 fffff880`043a4000   usbccgp  usbccgp.sys  Fri Mar 25 03:29:14 2011 (4D8C0C0A)
fffff880`04338000 fffff880`04339f00   USBD     USBD.SYS     Fri Mar 25 03:28:59 2011 (4D8C0BFB)
fffff880`03d2d000 fffff880`03d3e000   usbehci  usbehci.sys  Fri Mar 25 03:29:04 2011 (4D8C0C00)
fffff880`04289000 fffff880`042e3000   usbhub   usbhub.sys   Fri Mar 25 03:29:25 2011 (4D8C0C15)
fffff880`03ccc000 fffff880`03cd7000   usbohci  usbohci.sys  Fri Mar 25 03:29:03 2011 (4D8C0BFF)
fffff880`03cd7000 fffff880`03d2d000   USBPORT  USBPORT.SYS  Fri Mar 25 03:29:12 2011 (4D8C0C08)
fffff880`0431d000 fffff880`04338000   USBSTOR  USBSTOR.SYS  Fri Mar 11 04:37:16 2011 (4D79A6FC)
fffff880`00f8d000 fffff880`00f9a000   vdrvroot vdrvroot.sys Tue Jul 14 01:01:31 2009 (4A5BCADB)
fffff880`019ea000 fffff880`019f8000   vga      vga.sys      Tue Jul 14 00:38:47 2009 (4A5BC587)
fffff880`0148b000 fffff880`014b0000   VIDEOPRT VIDEOPRT.SYS Tue Jul 14 00:38:51 2009 (4A5BC58B)
fffff880`00faf000 fffff880`00fc4000   volmgr   volmgr.sys   Sat Nov 20 09:19:28 2010 (4CE792A0)
fffff880`00d8b000 fffff880`00de7000   volmgrx  volmgrx.sys  Sat Nov 20 09:20:43 2010 (4CE792EB)
fffff880`01941000 fffff880`0198d000   volsnap  volsnap.sys  Sat Nov 20 09:20:08 2010 (4CE792C8)
fffff880`03a0f000 fffff880`03a2a000   wanarp   wanarp.sys   Sat Nov 20 10:52:36 2010 (4CE7A874)
fffff880`014b0000 fffff880`014c0000   watchdog watchdog.sys Tue Jul 14 00:37:35 2009 (4A5BC53F)
fffff880`00e3d000 fffff880`00ee1000   Wdf01000 Wdf01000.sys Tue Jul 14 00:22:07 2009 (4A5BC19F)
fffff880`00ee1000 fffff880`00ef0000   WDFLDR   WDFLDR.SYS   Tue Jul 14 00:19:54 2009 (4A5BC11A)
fffff880`03bcf000 fffff880`03bd8000   wfplwf   wfplwf.sys   Tue Jul 14 01:09:26 2009 (4A5BCCB6)
fffff960`000e0000 fffff960`003f4000   win32k   win32k.sys   Thu Nov 24 04:51:38 2011 (4ECDCD5A)
fffff880`05fd3000 fffff880`05fe4000   WinUsb   WinUsb.sys   Sat Nov 20 10:43:56 2010 (4CE7A66C)
fffff880`00f47000 fffff880`00f50000   WMILIB   WMILIB.SYS   Tue Jul 14 00:19:51 2009 (4A5BC117)
fffff880`04245000 fffff880`04266000   WudfPf   WudfPf.sys   Sat Nov 20 10:42:44 2010 (4CE7A624)
fffff880`05e00000 fffff880`05e31000   WUDFRd   WUDFRd.sys   Sat Nov 20 10:43:32 2010 (4CE7A654)

Unloaded modules:
fffff880`05f46000 fffff880`05fb7000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00071000
fffff880`05ef3000 fffff880`05f04000   usbaapl64.sy
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00011000
fffff880`05f15000 fffff880`05f46000   WUDFRd.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00031000
fffff880`05f04000 fffff880`05f15000   WinUsb.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00011000
fffff880`01680000 fffff880`0168e000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000E000
fffff880`0168e000 fffff880`0169a000   dump_ataport
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000C000
fffff880`0169a000 fffff880`016a3000   dump_atapi.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00009000
fffff880`016a3000 fffff880`016b6000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00013000

Let us know how it goes. If you get further problems with blue screens, attach your new dump files and details and we'll move on from there.


HTH.
 


Last edited:
Solution

Why isn't there a BIOS flash tool for windows 7 64 bit? It only goes to Vista 64bit and it says it's not compatable and so does the "other" os flash tool.
 


TBH they probably never even thought about Windows 7 when the MoBo was released. But I'm no Billy Whizz with bios. I will source another opinion!
 


Well, I installed a new mb and fixed the problem only after reinstalling Windows. Good thing i backed my files up.
 


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