Please help. Product key does not match :(

Discussion in 'Windows 7 Installation' started by jayyjay90, Nov 21, 2011.

  1. jayyjay90

    jayyjay90 New Member

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    I recently borrowed a windows 7 disk from a friend of mine. I wanted to wipe my hard drive clean because my laptop was getting slow from all my downloads. I popped in the CD and all was working fine. I got to the window where it asks me for my product key. I look on the bottom of my laptop, enter the key and press next. A pop up then comes up saying
    "Product key does not match current Windows SKU." I have no idea what this means.
    I used to wipe my computer clean all the time on my desktop (windows xp) with no problem.
    Please can someone help me
    thanks in advance, Justin
     
  2. Drew

    Drew Banned

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    It means the Key entered does not correspond to the disc being used to install the OS on that machine.
     
  3. jayyjay90

    jayyjay90 New Member

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    Now the cd has a cd key -_-? My computer came with an activation code, why am i not able to use that one? and i have work from my computer and i have work in the morning. is there anything i can do to get it working before the morning?
     
  4. Sonny

    Sonny Fantastic Member

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    Did windows 7 come installed on your computer. If it did you will need to use windows 7 oem disk.
     
  5. jayyjay90

    jayyjay90 New Member

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    yes it came pre installed with an activation code on the bottom like most pre-insalled windows computers I buy.
    Where can i get an oem disk?
     
  6. Sonny

    Sonny Fantastic Member

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    You might check to see if one of your friends have one or check the internet to burn an iso disk. Just make sure that it is oem.
     
  7. jayyjay90

    jayyjay90 New Member

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    OMG THANK YOU SO MUCH. 1 more question. my laptop is now stuck on this "type your windows product key" screen.. how do i get out of it?
     
  8. Sonny

    Sonny Fantastic Member

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    Not sure what the right way is but I have removed the disk and then just shut it down. As I said I don't know if this is the correct way or not.
     
  9. jayyjay90

    jayyjay90 New Member

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    ok then..thank you very much
     
  10. Sonny

    Sonny Fantastic Member

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    Your welcome jayjay. Let us know how that worked for you and Welcome to the forum.
     
  11. patcooke

    patcooke Microsoft MVP
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    Your laptop should have a recovery partition which you can boot into and enable you to do a full recovery in minutes with the correct oem system all configured with correct drivers.
     
  12. thirtysenses

    thirtysenses New Member

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  13. thirtysenses

    thirtysenses New Member

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    The product key on the bottom of teh computer is for Windows.

    Most likely your computer came with a free trial of Office and you'll need to buy the full version. If you bought the full version then the key is on the back of the CD case.

    You can also use Open Office. It's free and legal from openoffice.org and is compatible with MS Office.
     

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