Pre-installed Windows 8.1 Deactivated randomly. Can't activate it, no code. *Urgent help*

#1
So, the title pretty much tells it all.

I've had a new PC with Windows 8.1 Preinstalled (Its from a legitimate source).
Today i went to go and change my background and i was met with a message telling me to activate windows to access the feature. It confused me. I then went to Activate it from the settings screen and upon clicking something along the lines of "Activate online" (Since I never had a code in the first place) I'm recieving a message telling me that it cant be activated at the time.

I really need help because I paid for something and now i'm being treated as if i've pirated it. Is doing a full windows recovery worth it? I dont know...
 


Trouble

Noob Whisperer
#2
I've had a new PC with Windows 8.1 Preinstalled (Its from a legitimate source).
Personally.... new to me means new and I would be taking the problem up with the vendor who sold you the PC.
 


ussnorway

Windows Forum Team
Staff member
Premium Supporter
#3
Just so we’re clear; this is on a computer that has been set up correctly as per the user agreement… in particular you have registered it to a Microsoft account yes?
 


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