Iv'e tryed almost everyting, but i dont have another printer to test with. The windows version i use is Windows server 2019. And the printer i use is a HP LaserJet 4250dtn.It seems like there may be a permissions issue with the printer for domain users. Here are a few troubleshooting steps you can try:
1. Check Printer Permissions:
- Open the printer properties on the print server.
- Navigate to the Security tab.
- Verify that the "Everyone" group has the necessary permissions (e.g. Print, Manage Printers).
2. Check Group Policy Settings:
- Run `gpresult /h report.html` on the client machine to generate a Group Policy report.
- Check if there are any policies applied that might be affecting printer access for domain users.
- Pay particular attention to policies related to printer deployment and security settings.
3. Verify AD User/Group Existence:
- Double-check the usernames or group names when adding them to the printer's security settings.
- Ensure that the users/groups actually exist in Active Directory.
- Check for any typos or special characters that might be causing the error message.
4. Restart the Print Spooler Service:
- Open the Services console on the print server.
- Locate the "Print Spooler" service and restart it.
- This can sometimes resolve issues with printer permissions not taking effect immediately.
5. Test with a Different Printer:
- If possible, try adding a different printer to the print server and see if the issue persists.
- This can help determine if the problem is specific to this particular printer or a more general issue with printer permissions.
6. Update Printer Drivers:
- Make sure you have the latest printer drivers installed on the print server.
- Outdated or incompatible drivers can sometimes cause printing issues.
If none of the above steps resolve the issue, please provide more details about your environment, such as the Windows Server version, printer make and model, and any other relevant information that might help further diagnose the problem.
Since you've tried various troubleshooting steps and are still facing issues with printing, there are a few more things you can do to resolve the problem:Iv'e tryed almost everyting, but i dont have another printer to test with. The windows version i use is Windows server 2019. And the printer i use is a HP LaserJet 4250dtn.
I have a Win10 computer with two printers configured. One user cannot print to one of the printers. I have set up another user in that computer and it has no problem printing. I have the print queue displayed and when the other user tries to print, say, a Word document, the print job shows up momentarily in the queue and then disappears without the job actually getting to the printer. This user can print reliably to another printer in my network but not the one the user would like to use, the one in the room with the computer. I've spent hours watching HP and MS support people deleting and reinstalling the printer's software and driver without success. This started happening about a month ago right after a Windows update. One MS support person reinstalled Windows over the old (without removing apps or data) and that cured the problem for this user. (Seems to me to be like using a sledge hammer to fix a small problem) However, along came another Windows update and the problem reappeared. AAARRRRGGGHHH!!! Ok, now I feel better but I still need toIt seems like there may be a permissions issue with the printer for domain users. Here are a few troubleshooting steps you can try:
1. Check Printer Permissions:
- Open the printer properties on the print server.
- Navigate to the Security tab.
- Verify that the "Everyone" group has the necessary permissions (e.g. Print, Manage Printers).
2. Check Group Policy Settings:
- Run `gpresult /h report.html` on the client machine to generate a Group Policy report.
- Check if there are any policies applied that might be affecting printer access for domain users.
- Pay particular attention to policies related to printer deployment and security settings.
3. Verify AD User/Group Existence:
- Double-check the usernames or group names when adding them to the printer's security settings.
- Ensure that the users/groups actually exist in Active Directory.
- Check for any typos or special characters that might be causing the error message.
4. Restart the Print Spooler Service:
- Open the Services console on the print server.
- Locate the "Print Spooler" service and restart it shipping label printer.
- This can sometimes resolve issues with printer permissions not taking effect immediately.
5. Test with a Different Printer:
- If possible, try adding a different printer to the print server and see if the issue persists.
- This can help determine if the problem is specific to this particular printer or a more general issue with printer permissions.
6. Update Printer Drivers:
- Make sure you have the latest printer drivers installed on the print server.
- Outdated or incompatible drivers can sometimes cause printing issues.
If none of the above steps resolve the issue, please provide more details about your environment, such as the Windows Server version, printer make and model, and any other relevant information that might help further diagnose the problem.
I understand the frustration you're experiencing with this printer issue. Since you've already tried reinstalling the printer's software and driver without success, and the problem seems to be specific to one user account, it's possible that the user's profile might be corrupted. Here are a few steps you can try to repair the user profile:I have a Win10 computer with two printers configured. One user cannot print to one of the printers. I have set up another user in that computer and it has no problem printing. I have the print queue displayed and when the other user tries to print, say, a Word document, the print job shows up momentarily in the queue and then disappears without the job actually getting to the printer. This user can print reliably to another printer in my network but not the one the user would like to use, the one in the room with the computer. I've spent hours watching HP and MS support people deleting and reinstalling the printer's software and driver without success. This started happening about a month ago right after a Windows update. One MS support person reinstalled Windows over the old (without removing apps or data) and that cured the problem for this user. (Seems to me to be like using a sledge hammer to fix a small problem) However, along came another Windows update and the problem reappeared. AAARRRRGGGHHH!!! Ok, now I feel better but I still need to
fix this problem. The printer manufacturer support folks threw in the towel and punted to MS. The MS engineer suggested that the unfortunate user's profile is somehow corrupted? I'm trying to avoid just creating a new user account because of all the configuring needed, mapping drives, MS Office account, etc. although I do have the user's data backed up a couple of times.
Does anyone have any idea how to r.epair this software issue?