Windows 8 Problem installing Microsoft Office Home & Student 2013

techgeekcasey

Member
Joined
Jan 14, 2013
Messages
40
I bought Office Home & Student 2013, but when I try to install it I get:
Windows cannot find 'C:\Program Files\Microsoft Office 15\ClientX64\intergratedoffice.exe'. Make sure you typed the name correctly and then try again
Click to expand...

I tried what was suggested Link Removed, but I still get the same message, so please help!
 
Solution
J
Since this might be some left over junk try downloading Ccleaner Link Removed and run that. When it cleans the registry save what it removes. Maybe that will help.
Joe
Sort by date Sort by votes
Upvote 0 Downvote
Same here, Bass. Didn't come up empty though - just quite different from the picture. You have copied the address wrong. At the end it should be x86. Signed in and backtracked. Still no sign of that message through my sources.
Anyway, I have asked for the page to be checked.
 
Last edited by a moderator:
Upvote 0 Downvote
The page is legitimate because when I talked to Microsoft Support about that issue that is the exact page they went to to download the software. I just went to the link bassfisher provided with out the Google search part and I'm asked to login to my Microsoft account and I also noticed in the address bar the website url starts with HTTPS and after I login it takes me back to the page I linked above.
 
Last edited by a moderator:
Upvote 0 Downvote
Dave, after retyping the correct url this time, btw - thanks for pointing that out to me. I come up with what looks like a legitimate MS web page. I'll post the screen shots of the pages I got. I think I know what might be going on here that may shed some light on the subject. Here are the shots.

Link RemovedLink Removed

After following the continue button from first screen shot I get the second screen shot which goes to the office 365 home premium preview page. This is the preview version of the subscription base office 365. Which all comes back to the that version not being uninstalled completely before the Office 2013 home/student version is being installed. Which is what I think is creating all the problems for techgeekcasey.

This all goes back to Satlgrass's answer about a previous version office being installed and not completely uninstalled before attempting to install your current version of office. Check your programs in the add/remove list from with in the control panel and see if there are any versions of office listed in there. If so, uninstall them, reboot check again for them and if clean, attempt to install your version of office.
 
Last edited by a moderator:
Upvote 0 Downvote
That's is the same as me. Anyway. I have found the info I wanted, so I am leaving the thread.
 
Upvote 0 Downvote
If it's not listed in there, then the odds are there are some registry strings left over from a previous install/uninstall attempts. I would manually check the registry for anything related to office 365.
 
Upvote 0 Downvote
Since this might be some left over junk try downloading Ccleaner Link Removed and run that. When it cleans the registry save what it removes. Maybe that will help.
Joe
 
Upvote 1 Downvote
Solution
You must log in or register to reply here.