Problem upgrading to Win 8.1


Senior Member
Hi All,

For some weird reason I cannot upgrade to Windows 8.1 from Windows 8 Pro with Media center. :(
Here's what happened;
Back on Oct. 17th I formatted and installed Windows 8 Pro and then installed Windows 8.1 Pro. Yesterday I was having a few issues with my online game and figured maybe it was Windows 8.1 which was the last thing that I done so figured it was that.
Last night I decided to completely redo my system again so I reformatted and installed Windows 8 Pro again which went smooth. I have all the updates installed and even the store apps updates installed. There don't seem to be any hidden updates to install so all seems good.
When I go to the Microsoft Store and select the Windows 8.1 free upgrade I click on the "Download" icon and get the error:

"Your Windows 8.1 install couldn't be completed. Something happened and the install of windows 8.1 can't be completed."

I have searched the internet and done several fixes but none of them are working for me :(
Is there a problem with the Microsoft Store?
Or is it that because I downloaded it on the 17th I cannot download it anymore?

greatly appreciate any help on this

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