Problems opening Clips

Discussion in 'Windows 7 Help and Support' started by Woodbob, Sep 29, 2009.

  1. Woodbob

    Woodbob Honorable Member

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    Hi,

    When attempting to open a some web clips I get the following message:

    Internet Explorer cannot display the webpage
    What you can try:
    Diagnose Connection Problems

    More information
    This problem can be caused by a variety of issues, including:
    • Internet connectivity has been lost.
    • The website is temporarily unavailable.
    • The Domain Name Server (DNS) is not reachable.
    • The Domain Name Server (DNS) does not have a listing for the website's domain.
    • There might be a typing error in the address.
    • If this is an HTTPS (secure) address, click Tools, click Internet Options, click Advanced, and check to be sure the SSL and TLS protocols are enabled under the security section.

    If I right click on the Web Clip as "Save to desktop" I can then play the clip
    Any ideas what's wrong??
    Of course none of the above tips worked.

    Thanks



     
  2. reghakr

    reghakr Excellent Member

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    What is the file extension of the clips you are trying to open?

    Is Internet connectivity lost entirely or just for these certain clips.

    It could be a security issue where the file needs to be downloaded rather than opened in the browser (which is a good idea)
     
  3. Woodbob

    Woodbob Honorable Member

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    Clips won't open

    Hi,

    Thanks. The file ext. is .wmv.. Please note the connection is not lost. Not all clips won't open. Many do w/o
    a problem.

    Also, as I stated I can simply right click the clip and open it after the download.

    If it's simply a sccurity setting, where and what setting locations?

    Thanks
     
  4. reghakr

    reghakr Excellent Member

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    Like I said, it's not a good idea to open them.

    I would download the file to the desktop and if you don't want to keep it, simply delete it.

    I tried downloading one myself and got the Information bar asking if I wanted to run the following add-on........Windows Media Player Extension from Microsoft Corporation

    Even though I trust it, I wouldn't add it.

    Some Internet Radio Stations use the .axs file extension and the only way you can use it is by installing that particular add-on.
     
    #4 reghakr, Sep 29, 2009
    Last edited: Sep 29, 2009
  5. Woodbob

    Woodbob Honorable Member

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    Clips not opening

    HI,

    Thanks for your help.
     
  6. reghakr

    reghakr Excellent Member

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    No problem,

    Happy to help:)
     

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