Problems with folders

Discussion in 'Windows 10 Help and Support' started by TerryLP, Feb 6, 2016.

  1. TerryLP

    TerryLP Active Member

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    I just wanted to say thank you for all the time and effort that you all put in to help me with this problem. You guys are great.
     
  2. Neemobeer

    Neemobeer Windows Forum Team
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    Sorry we couldn't figure it out. If you can do the procmon capture that might point out the issue. See my earlier post if you want to do that.
     
  3. TerryLP

    TerryLP Active Member

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    I believe that I have created the information folder that you requested.
     

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  4. Neemobeer

    Neemobeer Windows Forum Team
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    I don't see any events pertaining to Folder or Directory shell. Did you make sure to run procmon and capture, then double a folder, then stop the capture?
     
  5. TerryLP

    TerryLP Active Member

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    I tried it again. I think that I got all the steps done.
     

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  6. Neemobeer

    Neemobeer Windows Forum Team
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    Yeah that would be it. Something I'm not seeing is your computer isn't even trying to query HKCR\Folder\shell\open\command this is what opens the folders. It's not really apparent from the capture why it's not attempting to open that key. Can you create a new local account, login and see if that new account can open folders. That will at least narrow it down to a user specific issue.


    I would also try booting into safe mode with your main account and see if you can open folders. It's possible malware is causing the problem.
     
  7. TerryLP

    TerryLP Active Member

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    I tried a new account and Safe Mode. I get this exact same error message.

    Error Message.
     
  8. Josephur

    Josephur Windows Forum Admin
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    TerryLP,

    Here are all of the important basic folder mechanics in the registry, see if your data matches:

    Code:
    [HKEY_CLASSES_ROOT\Folder]
    @="Folder"
    "ContentViewModeForBrowse"="prop:~System.ItemNameDisplay;~System.LayoutPattern.PlaceHolder;~System.LayoutPattern.PlaceHolder;~System.LayoutPattern.PlaceHolder;System.DateModified"
    "ContentViewModeForSearch"="prop:~System.ItemNameDisplay;System.DateModified;~System.ItemFolderPathDisplay"
    "ContentViewModeLayoutPatternForBrowse"="delta"
    "ContentViewModeLayoutPatternForSearch"="alpha"
    "EditFlags"=hex:d2,03,00,00
    "FullDetails"="prop:System.PropGroup.Description;System.ItemNameDisplay;System.ItemTypeText;System.Size;System.HomeGroupSharingStatus"
    "NoRecentDocs"=""
    "ThumbnailCutoff"=dword:00000000
    "TileInfo"="prop:System.Title;System.HomeGroupSharingStatus"
    
    [HKEY_CLASSES_ROOT\Folder\DefaultIcon]
    @=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,74,00,25,\
      00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,73,00,68,00,\
      65,00,6c,00,6c,00,33,00,32,00,2e,00,64,00,6c,00,6c,00,2c,00,33,00,00,00
    
    [HKEY_CLASSES_ROOT\Folder\shell]
    
    [HKEY_CLASSES_ROOT\Folder\shell\explore]
    "LaunchExplorerFlags"=dword:00000018
    "MultiSelectModel"="Document"
    "ProgrammaticAccessOnly"=""
    
    [HKEY_CLASSES_ROOT\Folder\shell\explore\command]
    "DelegateExecute"="{11dbb47c-a525-400b-9e80-a54615a090c0}"
    
    [HKEY_CLASSES_ROOT\Folder\shell\open]
    "MultiSelectModel"="Document"
    
    [HKEY_CLASSES_ROOT\Folder\shell\open\command]
    @=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,74,00,25,\
      00,5c,00,45,00,78,00,70,00,6c,00,6f,00,72,00,65,00,72,00,2e,00,65,00,78,00,\
      65,00,00,00
    "DelegateExecute"="{11dbb47c-a525-400b-9e80-a54615a090c0}"
    
    [HKEY_CLASSES_ROOT\Folder\shell\opennewprocess]
    "ExplorerHost"="{ceff45ee-c862-41de-aee2-a022c81eda92}"
    "Extended"=""
    "LaunchExplorerFlags"=dword:00000003
    "MUIVerb"="@shell32.dll,-8518"
    "MultiSelectModel"="Document"
    
    [HKEY_CLASSES_ROOT\Folder\shell\opennewprocess\command]
    "DelegateExecute"="{11dbb47c-a525-400b-9e80-a54615a090c0}"
    
    [HKEY_CLASSES_ROOT\Folder\shell\opennewwindow]
    "LaunchExplorerFlags"=dword:00000001
    "MUIVerb"="@windows.storage.dll,-8517"
    "MultiSelectModel"="Document"
    "OnlyInBrowserWindow"=""
    
    [HKEY_CLASSES_ROOT\Folder\shell\opennewwindow\command]
    "DelegateExecute"="{11dbb47c-a525-400b-9e80-a54615a090c0}"
    
    [HKEY_CLASSES_ROOT\Folder\shell\pintohome]
    "AppliesTo"="System.ParsingName:<>\"::{679f85cb-0220-4080-b29b-5540cc05aab6}\" AND System.ParsingName:<>\"::{645FF040-5081-101B-9F08-00AA002F954E}\" AND System.IsFolder:=System.StructuredQueryType.Boolean#True"
    "MUIVerb"="@shell32.dll,-51377"
    
    [HKEY_CLASSES_ROOT\Folder\shell\pintohome\command]
    "DelegateExecute"="{b455f46e-e4af-4035-b0a4-cf18d2f6f28e}"
    
    [HKEY_CLASSES_ROOT\Folder\shellex]
    
    [HKEY_CLASSES_ROOT\Folder\shellex\ColumnHandlers]
    
    [HKEY_CLASSES_ROOT\Folder\shellex\ColumnHandlers\{F9DB5320-233E-11D1-9F84-707F02C10627}]
    @="PDF Column Info"
    
    [HKEY_CLASSES_ROOT\Folder\shellex\ContextMenuHandlers]
    
    [HKEY_CLASSES_ROOT\Folder\shellex\ContextMenuHandlers\BriefcaseMenu]
    @="{85BBD920-42A0-1069-A2E4-08002B30309D}"
    
    [HKEY_CLASSES_ROOT\Folder\shellex\ContextMenuHandlers\Library Location]
    @="{3dad6c5d-2167-4cae-9914-f99e41c12cfa}"
    
    [HKEY_CLASSES_ROOT\Folder\shellex\ContextMenuHandlers\Offline Files]
    @="{474C98EE-CF3D-41f5-80E3-4AAB0AB04301}"
    
    [HKEY_CLASSES_ROOT\Folder\shellex\ContextMenuHandlers\PintoStartScreen]
    @="{470C0EBD-5D73-4d58-9CED-E91E22E23282}"
    
    [HKEY_CLASSES_ROOT\Folder\shellex\ContextMenuHandlers\StartMenuExt]
    @="{E595F05F-903F-4318-8B0A-7F633B520D2B}"
    
    [HKEY_CLASSES_ROOT\Folder\shellex\ContextMenuHandlers\{a2a9545d-a0c2-42b4-9708-a0b2badd77c8}]
    @="Start Menu Pin"
    
    [HKEY_CLASSES_ROOT\Folder\shellex\DragDropHandlers]
    
    [HKEY_CLASSES_ROOT\Folder\shellex\DragDropHandlers\{BD472F60-27FA-11cf-B8B4-444553540000}]
    @=""
    
    [HKEY_CLASSES_ROOT\Folder\shellex\PropertySheetHandlers]
    
    [HKEY_CLASSES_ROOT\Folder\shellex\PropertySheetHandlers\BriefcasePage]
    @="{85BBD920-42A0-1069-A2E4-08002B30309D}"
    
    [HKEY_CLASSES_ROOT\Folder\shellex\PropertySheetHandlers\FCI Properties]
    @="{748F920F-FB24-4D09-B360-BAF6F199AD6D}"
    
    [HKEY_CLASSES_ROOT\Folder\shellex\PropertySheetHandlers\Offline Files]
    @="{7EFA68C6-086B-43e1-A2D2-55A113531240}"
    
    [HKEY_CLASSES_ROOT\Folder\ShellNew]
    "Directory"=""
    "IconPath"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,\
      74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,73,\
      00,68,00,65,00,6c,00,6c,00,33,00,32,00,2e,00,64,00,6c,00,6c,00,2c,00,33,00,\
      00,00
    "ItemName"="@shell32.dll,-30396"
    "MenuText"="@shell32.dll,-30317"
    "NonLFNFileSpec"="@shell32.dll,-30319"
    
    [HKEY_CLASSES_ROOT\Folder\ShellNew\Config]
    "AllDrives"=""
    "IsFolder"=""
    "NoExtension"=""
    
    [HKEY_CLASSES_ROOT\Folder\shell\opennewwindow]
    "LaunchExplorerFlags"=dword:00000001
    "MUIVerb"="@windows.storage.dll,-8517"
    "MultiSelectModel"="Document"
    "OnlyInBrowserWindow"=""
    
    [HKEY_CLASSES_ROOT\Folder\shell\opennewwindow\command]
    "DelegateExecute"="{11dbb47c-a525-400b-9e80-a54615a090c0}"
    
     
  9. TerryLP

    TerryLP Active Member

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    I went through the registry items listed above. There is one folder that is not in my registry.

    [HKEY_CLASSES_ROOT\Folder\Shellex\ContextMenuHandlers\StartMenuExt}

    The StartMenuExt does not exist. (See screen grab below) Do you think that this might be the issue?
    Regedit Files.
     
  10. Josephur

    Josephur Windows Forum Admin
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    TerryLP,

    Woops that's probably my Classic Shell installation, so no it's not the issue. I tried to edit anything out that was non-ms and I missed that bit.
     
  11. Josephur

    Josephur Windows Forum Admin
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    Have you tried running sfc /scannow as administrator yet?
     
  12. TerryLP

    TerryLP Active Member

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    I am not familiar with that.
     
  13. Josephur

    Josephur Windows Forum Admin
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    Run a Command Prompt as administrator, then execute "sfc /scannow" and let it run.
     
  14. TerryLP

    TerryLP Active Member

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    I ran the scan. It said "Windows Resource Protection did not find any integrity violations"
     
  15. Josephur

    Josephur Windows Forum Admin
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    TerryLP,

    Download Process Monitor and set it to monitor Explorer only (see attached photo), then quickly launch it and double click a folder to open, then stop the monitoring process by hitting CTRL+E in Process Monitor, save the log and upload it here and maybe we'll get a clue as to what's going on.
     

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  16. TerryLP

    TerryLP Active Member

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    Could you take a look at response #25 on this thread and see if that is what you are talking about?
     
  17. Josephur

    Josephur Windows Forum Admin
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    Looking at your log file now..
     
  18. mikiway93

    mikiway93 New Member

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  19. TerryLP

    TerryLP Active Member

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    Hi mlkiway93. I am not sure which "it" you are referring to.
     

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