Problems with folders

TerryLP

Active Member
#21
I just wanted to say thank you for all the time and effort that you all put in to help me with this problem. You guys are great.
 


Neemobeer

Windows Forum Team
Staff member
#22
Sorry we couldn't figure it out. If you can do the procmon capture that might point out the issue. See my earlier post if you want to do that.
 


TerryLP

Active Member
#23
I believe that I have created the information folder that you requested.
 


Attachments

Neemobeer

Windows Forum Team
Staff member
#24
I don't see any events pertaining to Folder or Directory shell. Did you make sure to run procmon and capture, then double a folder, then stop the capture?
 


TerryLP

Active Member
#25
I tried it again. I think that I got all the steps done.
 


Attachments

Neemobeer

Windows Forum Team
Staff member
#26
Yeah that would be it. Something I'm not seeing is your computer isn't even trying to query HKCR\Folder\shell\open\command this is what opens the folders. It's not really apparent from the capture why it's not attempting to open that key. Can you create a new local account, login and see if that new account can open folders. That will at least narrow it down to a user specific issue.


I would also try booting into safe mode with your main account and see if you can open folders. It's possible malware is causing the problem.
 


TerryLP

Active Member
#27
I tried a new account and Safe Mode. I get this exact same error message.

Error Message.png
 


Josephur

Windows Forum Admin
Staff member
Premium Supporter
#28
TerryLP,

Here are all of the important basic folder mechanics in the registry, see if your data matches:

Code:
[HKEY_CLASSES_ROOT\Folder]
@="Folder"
"ContentViewModeForBrowse"="prop:~System.ItemNameDisplay;~System.LayoutPattern.PlaceHolder;~System.LayoutPattern.PlaceHolder;~System.LayoutPattern.PlaceHolder;System.DateModified"
"ContentViewModeForSearch"="prop:~System.ItemNameDisplay;System.DateModified;~System.ItemFolderPathDisplay"
"ContentViewModeLayoutPatternForBrowse"="delta"
"ContentViewModeLayoutPatternForSearch"="alpha"
"EditFlags"=hex:d2,03,00,00
"FullDetails"="prop:System.PropGroup.Description;System.ItemNameDisplay;System.ItemTypeText;System.Size;System.HomeGroupSharingStatus"
"NoRecentDocs"=""
"ThumbnailCutoff"=dword:00000000
"TileInfo"="prop:System.Title;System.HomeGroupSharingStatus"

[HKEY_CLASSES_ROOT\Folder\DefaultIcon]
@=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,74,00,25,\
  00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,73,00,68,00,\
  65,00,6c,00,6c,00,33,00,32,00,2e,00,64,00,6c,00,6c,00,2c,00,33,00,00,00

[HKEY_CLASSES_ROOT\Folder\shell]

[HKEY_CLASSES_ROOT\Folder\shell\explore]
"LaunchExplorerFlags"=dword:00000018
"MultiSelectModel"="Document"
"ProgrammaticAccessOnly"=""

[HKEY_CLASSES_ROOT\Folder\shell\explore\command]
"DelegateExecute"="{11dbb47c-a525-400b-9e80-a54615a090c0}"

[HKEY_CLASSES_ROOT\Folder\shell\open]
"MultiSelectModel"="Document"

[HKEY_CLASSES_ROOT\Folder\shell\open\command]
@=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,74,00,25,\
  00,5c,00,45,00,78,00,70,00,6c,00,6f,00,72,00,65,00,72,00,2e,00,65,00,78,00,\
  65,00,00,00
"DelegateExecute"="{11dbb47c-a525-400b-9e80-a54615a090c0}"

[HKEY_CLASSES_ROOT\Folder\shell\opennewprocess]
"ExplorerHost"="{ceff45ee-c862-41de-aee2-a022c81eda92}"
"Extended"=""
"LaunchExplorerFlags"=dword:00000003
"MUIVerb"="@shell32.dll,-8518"
"MultiSelectModel"="Document"

[HKEY_CLASSES_ROOT\Folder\shell\opennewprocess\command]
"DelegateExecute"="{11dbb47c-a525-400b-9e80-a54615a090c0}"

[HKEY_CLASSES_ROOT\Folder\shell\opennewwindow]
"LaunchExplorerFlags"=dword:00000001
"MUIVerb"="@windows.storage.dll,-8517"
"MultiSelectModel"="Document"
"OnlyInBrowserWindow"=""

[HKEY_CLASSES_ROOT\Folder\shell\opennewwindow\command]
"DelegateExecute"="{11dbb47c-a525-400b-9e80-a54615a090c0}"

[HKEY_CLASSES_ROOT\Folder\shell\pintohome]
"AppliesTo"="System.ParsingName:<>\"::{679f85cb-0220-4080-b29b-5540cc05aab6}\" AND System.ParsingName:<>\"::{645FF040-5081-101B-9F08-00AA002F954E}\" AND System.IsFolder:=System.StructuredQueryType.Boolean#True"
"MUIVerb"="@shell32.dll,-51377"

[HKEY_CLASSES_ROOT\Folder\shell\pintohome\command]
"DelegateExecute"="{b455f46e-e4af-4035-b0a4-cf18d2f6f28e}"

[HKEY_CLASSES_ROOT\Folder\shellex]

[HKEY_CLASSES_ROOT\Folder\shellex\ColumnHandlers]

[HKEY_CLASSES_ROOT\Folder\shellex\ColumnHandlers\{F9DB5320-233E-11D1-9F84-707F02C10627}]
@="PDF Column Info"

[HKEY_CLASSES_ROOT\Folder\shellex\ContextMenuHandlers]

[HKEY_CLASSES_ROOT\Folder\shellex\ContextMenuHandlers\BriefcaseMenu]
@="{85BBD920-42A0-1069-A2E4-08002B30309D}"

[HKEY_CLASSES_ROOT\Folder\shellex\ContextMenuHandlers\Library Location]
@="{3dad6c5d-2167-4cae-9914-f99e41c12cfa}"

[HKEY_CLASSES_ROOT\Folder\shellex\ContextMenuHandlers\Offline Files]
@="{474C98EE-CF3D-41f5-80E3-4AAB0AB04301}"

[HKEY_CLASSES_ROOT\Folder\shellex\ContextMenuHandlers\PintoStartScreen]
@="{470C0EBD-5D73-4d58-9CED-E91E22E23282}"

[HKEY_CLASSES_ROOT\Folder\shellex\ContextMenuHandlers\StartMenuExt]
@="{E595F05F-903F-4318-8B0A-7F633B520D2B}"

[HKEY_CLASSES_ROOT\Folder\shellex\ContextMenuHandlers\{a2a9545d-a0c2-42b4-9708-a0b2badd77c8}]
@="Start Menu Pin"

[HKEY_CLASSES_ROOT\Folder\shellex\DragDropHandlers]

[HKEY_CLASSES_ROOT\Folder\shellex\DragDropHandlers\{BD472F60-27FA-11cf-B8B4-444553540000}]
@=""

[HKEY_CLASSES_ROOT\Folder\shellex\PropertySheetHandlers]

[HKEY_CLASSES_ROOT\Folder\shellex\PropertySheetHandlers\BriefcasePage]
@="{85BBD920-42A0-1069-A2E4-08002B30309D}"

[HKEY_CLASSES_ROOT\Folder\shellex\PropertySheetHandlers\FCI Properties]
@="{748F920F-FB24-4D09-B360-BAF6F199AD6D}"

[HKEY_CLASSES_ROOT\Folder\shellex\PropertySheetHandlers\Offline Files]
@="{7EFA68C6-086B-43e1-A2D2-55A113531240}"

[HKEY_CLASSES_ROOT\Folder\ShellNew]
"Directory"=""
"IconPath"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,\
  74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,73,\
  00,68,00,65,00,6c,00,6c,00,33,00,32,00,2e,00,64,00,6c,00,6c,00,2c,00,33,00,\
  00,00
"ItemName"="@shell32.dll,-30396"
"MenuText"="@shell32.dll,-30317"
"NonLFNFileSpec"="@shell32.dll,-30319"

[HKEY_CLASSES_ROOT\Folder\ShellNew\Config]
"AllDrives"=""
"IsFolder"=""
"NoExtension"=""

[HKEY_CLASSES_ROOT\Folder\shell\opennewwindow]
"LaunchExplorerFlags"=dword:00000001
"MUIVerb"="@windows.storage.dll,-8517"
"MultiSelectModel"="Document"
"OnlyInBrowserWindow"=""

[HKEY_CLASSES_ROOT\Folder\shell\opennewwindow\command]
"DelegateExecute"="{11dbb47c-a525-400b-9e80-a54615a090c0}"
 


TerryLP

Active Member
#29
I went through the registry items listed above. There is one folder that is not in my registry.

[HKEY_CLASSES_ROOT\Folder\Shellex\ContextMenuHandlers\StartMenuExt}

The StartMenuExt does not exist. (See screen grab below) Do you think that this might be the issue?
Regedit Files.png
 


Josephur

Windows Forum Admin
Staff member
Premium Supporter
#30
TerryLP,

Woops that's probably my Classic Shell installation, so no it's not the issue. I tried to edit anything out that was non-ms and I missed that bit.
 


Josephur

Windows Forum Admin
Staff member
Premium Supporter
#31
Have you tried running sfc /scannow as administrator yet?
 


TerryLP

Active Member
#32
I am not familiar with that.
 


Josephur

Windows Forum Admin
Staff member
Premium Supporter
#33
Run a Command Prompt as administrator, then execute "sfc /scannow" and let it run.
 


TerryLP

Active Member
#34
I ran the scan. It said "Windows Resource Protection did not find any integrity violations"
 


Josephur

Windows Forum Admin
Staff member
Premium Supporter
#35
TerryLP,

Download Process Monitor and set it to monitor Explorer only (see attached photo), then quickly launch it and double click a folder to open, then stop the monitoring process by hitting CTRL+E in Process Monitor, save the log and upload it here and maybe we'll get a clue as to what's going on.
 


Attachments

TerryLP

Active Member
#36
Could you take a look at response #25 on this thread and see if that is what you are talking about?
 


Josephur

Windows Forum Admin
Staff member
Premium Supporter
#37
Looking at your log file now..
 


TerryLP

Active Member
#39
Hi mlkiway93. I am not sure which "it" you are referring to.
 


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