Windows 7 Random BSOD 0xF4

koen3950 · Sep 16, 2014

Hi all,

I recently reinstalled windows 7 (after a full format) on my laptop (which was working fine but getting a bit bloated). Ever since I keep getting random freezes/BSODs. I have no clue what is causing it since sometimes it BSODs immediately after system startup, sometimes when installing windows updates, sometimes after being idle for an hour, ...

What did I do already:
- opened it up, checked all cables and removed dust
- ran memtest (ok)
- reinstalled windows AGAIN
- updated all drivers from asus site, installed all windows updates
- ran verifier (it always causes a bsod immediately after system startup, no matter what drivers I select) but to be honest, I have no idea how to use it
- ran sfc /scannow succesfully (no problems found)

Maybe most difficult thing is I almost NEVER get a (mini-)dump file after such a BSOD. Up untill now (after like 100 bsods) I only have 2 minidumps, which I attached. I looked into them but understanding is beyond my capabilities ...

Does anyone have any idea?
much appreciated!

Kind regards,

Koen

kemical · Sep 29, 2014

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
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Use !analyze -v to get detailed debugging information.

BugCheck C9, {23e, fffff8800908c904, fffff980051b2dc0, 0}

*** WARNING: Unable to verify timestamp for SmSerl64.sys
*** ERROR: Module load completed but symbols could not be loaded for SmSerl64.sys
Probably caused by : SmSerl64.sys ( SmSerl64+9904 )

Followup: MachineOwner

Hi...

kemical · Sep 30, 2014

I know which kind of worried me initially and is also why i wanted you to run the upgrade advisor.

Try this... Use the vista drivers because laptops almost always use drivers made available from the laptops manufacturer. If you encounter issues try running the upgrade advisor as this will highlight any possible issues which we may be able to find a workaround:
Link Removed

koen3950 · Sep 30, 2014

Upgrade advisor tells me my device is fully compatible witth windows 7.
After some fiddling I seem to have a stable system now (no freezes or bsods for a long time) BUT i haven't got any windows updates installed at this time.
So next step I will take is create a restore point and start installing windows updates

kemical · Sep 30, 2014

Ok Koen keep me updated and good luck.

Windows 7 Random BSOD 0xF4

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