Random BSOD

#1
Hi...

I'm getting random BSOD.

I have run memtest... 8 passes, all OK
I have run HD Pro... all OK
I believe all drivers are up to date, and all firmware is up to date.

I have run verifier... but I don't know how to access data from this after BSOD.

I have attached zip file which contains sys info, event viewer log, dump files etc.

Any assistance is greatly appreciated.

Thanks

Fred
 


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Saltgrass

Excellent Member
Microsoft Community Contributor
#2
I am not really good at reading the dump files, so I will just make some observations.

Your info files shows a couple of things. Several error messages have been generated concerning Carbonite. Doesn't mean it is directly responsible, but might be in conflict with something else.

You also show a problem component:

Security Processor Loader Driver ROOT\LEGACY_SPLDR\0000
This device is not present, is not working properly, or does not have all its drivers installed.
The only place I might think to look for this is in Device Manager, open the View menu and select "Show hidden devices". Then check the non--plug and play drivers. Maybe it will show up there with a yellow triangle and give you some info.

Some folks that can read the dump file should be along soon.
 


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