Windows 10 Random Computer Crashes During Specific Games: Need Help Diagnosing the Issue

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Slick85906

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Mar 9, 2016
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My computer randomly crashses while I play games, not all games though, so far I know that it occurs in Smite and Marvel Heroes 2016. I do not know what causes it, and I look in event viewer but never find anything that looks like it would cause a crash. I do not think that it is graphics related since in both games I have tried to put all settings on the lowest and still got crashes.
 
Solution
Looks like its NETIO.sys crashing. This is probably due to the older network driver. I don't see a new driver for your particular computer on Asus' site, so you may want to download it from Intel's site. Link Removed
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Looks like its NETIO.sys crashing. This is probably due to the older network driver. I don't see a new driver for your particular computer on Asus' site, so you may want to download it from Intel's site. Link Removed
 
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Solution
Also, when my computer crashes, it will typically either show,a colored screen, lile the one below, except it can be other colors, one I see some-what frequently is light blue, or it will just go black and restart.


Sent from my SM-G920P using WindowsForum mobile app
 
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