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Windows 7 Realtek PCIe GBE Family Controller is disconnected from network.

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rocky050371

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Jan 25, 2011
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Before I get into uploading memory dumps I wonder if anyone has any ideas on the following

When playing WOW and wow only I get blue screens. I have checked the event viewer and on each ocassion prior to the dump it states that

Realtek PCIe GBE Family Controller is disconnected from network.

Any ideas?

Thanks for any help in advance
 

Solution
Trouble
Hello and welcome to the forums.
First determine the actual chipset of the card, probably one of these Link Removed download and use device manager to force an update of the driver for your NIC if you are not using the most current one from realtek.
Not sure how, why or if that particular issue is also producing your blue screens, but we have seen some issues with Gigabit Ethernet NICs, having some problems maintaining consistent connections with certain routers when the speed and duplex of the card is left at "Auto Negotiate".
You can try this and see if it helps with the reliability of the connection
type ncpa.cpl into the search box and hit enter
select then right click your Network adapter (probably says something like "Local...
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Yes, both Realtek Audio and Network Protocol. Get updates for them here:

1. Link Removed
2. your motherboard support site since these devices are part of it


Get Intel updates with Link Removed.


Also, follow Trouble's post too.
 

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Lol, don't forget about NetGear Wireless, the culprit of one of your crashes. Update the driver.
 

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