Windows 7 Remote Desktop or Remote Assistance?

[Charlie210]

I have been offering basic computer support for a friend of mine who is moving out of state. In order to continue support I have been looking into Remote Desktop and Remote Assistance with Easy Connect. We will both be running Windows 7 Home Premium x64. At this point I am confused as to which product I should use. Can someone provide a brief explanation or a link that will indicate the advantages of using one product over the other. Will both of these products work over a wide area network and not just a local area network?

 

[patcooke]

I use teamviewer - free for personal use and find it excellent:

http://www.teamviewer.com/en/download/windows.aspx

 

[Jimbo22]

Yep...I second Teamviewer. Very GUI friendly and real easy to use.

 

[helpifIcan]

I third it simple and FREE.

 

[Charlie210]

Thanks everyone. I will check it out.