Windows 7 Several BSODs now and no clue what to do.

BreachAndClear

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Joined
May 11, 2014
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I've included the files that it said to include in the "How to post a BSOD" thread. So far I've updated my GPU driver but the problem, alas, continues. I've been battling this since I built the computer and its finally driving me insane. Up until today, I've never received an error message, but I installed the Windows 7 forums tool, and suddenly some appear on my desktop. I also received a windows error message earlier. I can include those too;

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000094
BCP2: FFFFF880060BFA10
BCP3: FFFFF8800C554548
BCP4: FFFFF8800C553DA0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1


And another one:

Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA80066DF060
BCP3: FFFFF80003C073D8
BCP4: FFFFFA800A0DA260
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
 


Attachments

What is a DNS Client Event? A few of them have come up in the event viewer around the time of crashes.
Going to try Fur mark soon. What settings should I use?
 


Good news (possibly bad), ran Fur Mark and after about 20 seconds, computer displays a no signal input and thats that. I guess this means that it is definitely the graphics card, whether it be software or hardware :D
 


Hmm... that doesn't sound good graphic card wise. Did you monitor the temps when running Furmark? It could down to a heat issue or that the card is just failing. Can you test the card in a friends machine?
 


Temperature only got to 50^oC before the computer crashed. I'm not sure whether friends would like me testing the possibly faulty card in their machines :(
 


Hmm... ok. Well looking at the motherboard specs I see you have an onboard graphic solution too. Try changing over to just using the onboard chip and see if the machine runs ok. If it does then you know your card must have a problem. Is the card still within warranty?
 


No, bought it in April last year. Didn't get an extended warranty. I have contacted them about this problem before but they were unable to help. I will try the onboard chip.
 


Hmm...well if it's not even a year old surely you could RMA it back to MSI?
 


I'll talk to the website first and if there's no refund there then I'll try MSI. Another note, can't get intergrated to properly work. Haven't been able to do much "stress testing" as most things I have installed ask for a higher graphics card on launch. But no crashes at all on intergrated. I guess I could RMA it and if the problem persists then at least thats one less factor to check
 


You should be able to run furmark at least. If the machine doesn't crash then the likelihood is that your GPU card has a fault.
 


As in Furmark on intergrated... I'll try.

Edit: when trying to run it on intergrated, it comes up with: "Could not intialize zoomgpu"?
 


My intergrated graphics seem to be pretty messed up. Would getting a new card be (at this point) sensible? Most of the testing points at it being the card. Could it be anything else? HDD or something. Even the motherboard?
 


Sorry, forget the last 2 posts, was a problem with the monitor, why integrated wasn't working. Just run FurMark and still hasn't crashed :)
 


That's at least something... :) So it does look like the actual card itself is at fault. I guess there is a slight possibility that it could be the PSU which is why I suggested trying the card in a friends machine.
If I remember correctly MSI are supposed to be pretty good with RMA's.
 


To be sure, I'm going to replace the PSU anyway. I was a bit of an idiot and got the cheapest Corsair CX750 which isn't really meant for gaming. So I'll upgrade to an RM750 instead and either way the problem should be solved. Should be solved...
 


Please let me know how things go and good luck with the new hardware.
 


Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000005, fffff8800f154dbb, fffff88003cb1228, fffff88003cb0a80}

Probably caused by : atikmdag.sys ( atikmdag+c7dbb )

Followup: MachineOwner
Hey,
sorry to hear this issue has returned.. You could try re-installing the driver user the display driver remover to uninstall it:
Link Removed
Drivers:
Link Removed

athrx.sys Wed Jul 20 14:33:03 2011: Atheros network adapter driver later version on motherboard support page:
Link Removed

If the bsod's continue please check your RAM. Download the latest version of Memtest86 here:
http://www.memtest.org/
This guide although a little old will show you how to use it:
http://www.techspot.com/community/topics/tutorial-how-to-use-memtest.62524/
 


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