Sound Distortion Problem On Toshiba Laptop

Discussion in 'Windows 7 Help and Support' started by marsanew, Feb 25, 2011.

  1. marsanew

    marsanew New Member

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    Hi I have a query regarding my Toshiba Satellite A500

    OS: Windows 7 premium
    Processor: Intel core i5
    Ram: 6 G


    Recently whenever I try to play a music/movie file I will often get distorted sounds. Sometimes the files play better and at other times it seems like the ram breaks down . Also I noticed that the movie files seem to 'lag' whenever the sound got distorted. Initally I thought that the speakers were at fault so I plugged in some earphones but I still heard the same distorted sounds. This problem also extends to when I am playing games and generally whenever a sound needs to be played.

    Furthermore i noticed that when i turn off the internet connection the sound is perfect

    What's going on? [​IMG](

    I have virus/spyware scanned my pc, defragged and even gone as far as to format and reinstall everything, but the problem still exists.
    Furthermore, i noticed that the problem fixes when I close the internet connection...


    Any suggestions would be greatly appreciated.
     
  2. Saltgrass

    Saltgrass Excellent Member
    Microsoft Community Contributor

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    Sounds like you are saying the internet connection is causing a load on the system the CPU may not be able to handle it. Have you watch the performance graphs to see how much the CPU is working or what your internet connection is doing? I will assume you are not on the net at the time.
     
  3. marsanew

    marsanew New Member

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    Hello, thx for your reply

    I will check the CPU and write to you!!

    thx a lot
    m.
     
  4. bmfbmf

    bmfbmf New Member

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    I am experiencing the exact same problem on two brand new toshiba laptops.

    Definitely wi-fi related, my propblem goes away if I disable wi-fi - But it seems to be much better on some wireless networks than others - I suspected the security encription - I changed to WPA 2 from WPA and things seemed to get better - but then after a week it went back to being bad again.

    Skype, CD, MP3 on the laptop, youtube - all give the problem

    Did you have any luck on solving the problem?

    laptop one portege R835 win 7 32 but
    patop two tecra R850 win 7 64 bit

    Regards

    Brett
     
  5. skivandal

    skivandal New Member

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    Hello

    realise this thread went cold some time ago, but I have been battling with this for ages and only today worked out that it is only present when the wifi is on.

    did you ever get a solution to this problem?

    My laptop is an old toshiba U300 with windows 8.
     

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