Start Windows in Normal Mode Screen

pjwhoopie1

Honorable Member
#1
Most times, I would say 7 or 8 out of 10, when I open my lid of my laptop I get the "black screen" asking me if I want to start in "normal mode". This happens in both sleep and hibernate modes.

This is what shows once the laptop is running:

C:\Windows\Minidump\030513-18002-01.dmp

C:\Users\Jesse\AppData\Local\Temp\WER-62353-0.sysdata.xml



BCCode: 9f
BCP1: 000000000000003
BCP2: FFFFFA8003CBBA10
BCP3: FFFFF8000B9C4D8
BCP4: FFFFFA800492F010
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1



Any help or ideas on the cause of this? I thank you in advance.

Regards,
Jesse
 


kaos

Senior Member
#2
hi Jesse


please go to C:\Windows\Minidump and up030513-18002-01.dmp" and upload the file, we will have a look what is causing this error for u if the file says anything :)
 


This website is not affiliated, owned, or endorsed by Microsoft Corporation. It is a member of the Microsoft Partner Program.