Hey sorry for the vague title but i couldn't think of a good way to explain. First of all, I am pissed that microsoft is now charging people to send emails to get technical support. My issue couldn't be resolved in their solution centre so they wanted to charge me to ask a question? complete BS and frustrateting... So I saved some files off the internet using the save target as function (movies, pictures, etc) but am unable to view or open the files that I save. I go to the folder I save them too and their is nothing their. I know that they are actually in the folder because when I download other files using this method, it shows all the ones ive downloaded in the folder in the past except they all have a little padlock symbol on the bottom of them. I made sure that hidden files are viewable and have looked around the best I can but can't figure out how to access them. Any help would be appreciated!!!!