I HAVE THE FULL SOLUTION! I GET IT! I GET IT! I GET IT! I GET IT!
The problem is because the kaspersky firewall has problems with svchost process, remember that when you installed kav the intalation progress asks you for disable windows firewall to avoid conflicts with kaspersky firewall.
If you disable or not the firewall of windows, the problem appear, while you have activated the kaspersky firewall
SOLUTION: Enable the windows firewall (if it's disabled) and DISABLE THE KASPERSKY FIREWALL!! ---> open your kav, in Anti-hack click on firewall, then click on STOP!
THAT'S ALL Folks!!
Saludos desde Colombia gringos malparidos hahahajaja,
Greeting from Colombia folks