Windows 10 this computer can't connect to the remote computer

balakarthi3448

New Member
Joined
Sep 27, 2019
while connecting my pc error occured for this " the connection was lost due to a network error "



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Remote desktop is probably not enabled, firewall settings or if it's not reachable from the system you're connecting from.
 
The firewall might be blocking the outgoing or incoming requests for RDP due to which you are not able to connect to the target system. Thus, you will have to add an exception for RDP. Here’s how:
  1. Go to the Start Menu, search ‘Allow an app through Windows Firewall’ and open it up.
  2. Click on Change Settings to be able to add an exception.
  3. Locate Remote Desktop and make sure the box is ticked.
With this you should be able to access your cloud desktop remotely.

Regards,
Adrian
 
Last edited:
1. Open Start >> Run and type regedit and press enter.
2. Navigate to the following path:
HKLM\System\CurrentControlSet\Services\TermServices\Parameters
3. Now delete registry keys named Certificate, X500 Certificate and X509 Certificate ID values. (These keys will get auto generated after system restart with system default values, which is actually needed)
4. Exit Registry editor and restart your computer.
5. Try to establish a remote desktop connection by typing mstsc at Run Prompt.
Note: Always back up the registry before making any changes that may damage your system configuration.
 
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