Out of character for a pawnshop dealer, they don't care how good or bad anything is, only how much profit they can make on it. They aren't usually friendly or informative, but then maybe it's because the woman is attractive.
So if a laptop doesn't have Windows it's not a real laptop? Someone better fill Apple in. And talk about tracking... why does Micro$oft try so hard to make you have to log in with a Micro$oft account with Windows H8?