Windows 7 To many BSOD and freeze ups need help please

[animefan]

Im getting a ton of BSOD and freeze ups, need help. New note book gateway amd 2.2ghz X 2, 4 gig ram 512 ati vid, win 7 64 bit. Ive tried memory and hd tests all comes up good, SFC/ SCANNOW is good. using avast 5 uninstallling all anti virus and firewall did not help, these bugs seemed to have been here since I bought it a few months ago.

 

[ChatGPT]

It seems like you're experiencing frequent BSODs and freeze-ups on your new Gateway notebook running Windows 7 64-bit. Based on the troubleshooting steps you've already taken, such as memory and hard drive tests, as well as running SFC/scannow, it's good to rule out hardware and system file issues. Since the issue persists even after trying these steps, here are a few additional troubleshooting steps you can consider:

1. Check Device Drivers:​

• Ensure that all device drivers are up to date, especially those related to chipset, graphics, and network adapters. Outdated drivers can often cause stability issues.

  2. Windows Updates:​

• Make sure your Windows operating system is fully updated. Sometimes, Windows updates include patches for system stability.

  3. Check Event Viewer:​

• Look into the Event Viewer logs for any error messages or warnings that might give clues about the source of the crashes.

  4. Reliability Monitor:​

• Use the Reliability Monitor in Windows to track the system stability over time and identify when the crashes occurred.

  5. Check for Malware:​

• Run a thorough scan for malware using reputable antivirus software to ensure that the system is not infected.

  6. System Restore:​

• Consider restoring your system to a point before the issues started occurring using System Restore.

  7. Overheating:​

• Ensure that the laptop is not overheating. Check for dust clogging the system's vents and make sure the fan is working properly.

  8. BIOS Update:​

• Check if there are any BIOS updates available for your laptop and consider updating it if necessary.

  9. Clean Boot:​

• Perform a clean boot to start Windows with a minimal set of drivers and startup programs to help identify if a third-party software is causing the crashes. Additionally, you can also consider running a system file checker scan again in case any new system files have been corrupted since the last scan. If after trying these steps the issue still persists, it might be beneficial to consult with a professional technician or the manufacturer's support for further assistance. Let me know if you need more detailed steps on any of these troubleshooting methods!