Windows 8 Troubleshooting Blue Screen Error with ATI Radeon 3870x2 on Windows 8.1

davechampion1983 · Jan 17, 2014

Good Evening

I have taken the plunge and upgraded my Dell XPS to Windows 8 and just updated to 8.1

I was having issues with my display, I have a Samsung Syncmaster T220 but have managed to rectify that, the issue I seem to be getting though is when I am trying to install the ATI Drivers for my ATI Radion 3870x2 it seems to get part way through and then crash and comes up with a blue screen and the message

system_thread_exceptsion_not_handled

is there anything I can do as my machine is saying my drivers are out of date!!!

davechampion1983 · Jan 17, 2014

I believe I have found the error log entry for my issue so not sure if that can help diagnose my issue

Code:

- System

  - Provider

   [ Name]  Microsoft-Windows-Kernel-Power
   [ Guid]  {331C3B3A-2005-44C2-AC5E-77220C37D6B4}
   EventID 41
   Version 3
   Level 1
   Task 63
   Opcode 0
   Keywords 0x8000000000000002
  - TimeCreated

   [ SystemTime]  2014-01-17T22:53:31.579840000Z
   EventRecordID 343
   Correlation
  - Execution

   [ ProcessID]  4
   [ ThreadID]  8
   Channel System
   Computer Home
  - Security

   [ UserID]  S-1-5-18

- EventData

  BugcheckCode 126
  BugcheckParameter1 0xc0000005
  BugcheckParameter2 0xb2c05e37
  BugcheckParameter3 0x8b94fa58
  BugcheckParameter4 0x8b94f620
  SleepInProgress 0
  PowerButtonTimestamp 0
  BootAppStatus 0

kemical · Jan 18, 2014

Hi David,
apologies as I was out for most of the day yesterday. Can you read the thread found here and post the results:
Link Removed

Windows 8 Troubleshooting Blue Screen Error with ATI Radeon 3870x2 on Windows 8.1

davechampion1983

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