Windows 7 Unable to Change User Account Password Despite Administrator Access: Need Assistance

kemical

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Aug 28, 2007

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36,176

• Jul 9, 2012

• #2

Try signing into the true admin account and then change the password: Link Removed

 

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J

Jaye

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Jul 9, 2012

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• Jul 9, 2012

• Thread Author
• #3

Thanks for your reply Kemical, unfortunately that didn't change anything, I still
could not change the password.

 

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kemical

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Aug 28, 2007

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• Jul 10, 2012

• #4

Hi, thanks for the reply.. Try the solution found in this link: What to do if you forget your Windows password This is the actual link within the page: To use an administrator account to reset your password

 

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J

Jaye

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• Jul 10, 2012

• Thread Author
• #5

kemical said:

Hi, thanks for the reply.. Try the solution found in this link: What to do if you forget your Windows password This is the actual link within the page: To use an administrator account to reset your password

Click to expand...

Hi Kemical,

I have tried this also and it doesn't work as the username doesn't appear in the list, however, when I click on administrators the user is part of administrators.

 

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kemical

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Aug 28, 2007

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• Jul 11, 2012

• #6

Is this an old machine you've purchased? If this is the case then you might need a password recovery app, sign in as that person and then change the password. Password Recovery Tools for Windows

 

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Solution