Unable to recieve email in Windows Live Mail

Discussion in 'Windows 7 Help and Support' started by hollander01, Feb 23, 2011.

  1. hollander01

    hollander01 New Member

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    Installed Windows 7 Service Pack 1 yesterday. Today, Windows Live Mail is asking for my username and password for my Comcast mail account. The name & password provided are correct. When I OK, the box just keeps reappearing. When I cancel, error message states a wrong password was provided. I am using Firefox as my browser. When I try to open my Comcast mail from the Comcast site, it times out. I AM able to send emails from Live Mail....any ideas?
     
  2. davehc

    davehc Microsoft MVP
    Premium Supporter Microsoft MVP

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    Try this (if not already!)
    Right click your account and select properties.
    Click the "server" tab
    make sure you have ticked the box "remember password"
     
  3. hollander01

    hollander01 New Member

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    Thanks, Dave!.....
     

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