Code:
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* Bugcheck Analysis *
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Use !analyze -v to get detailed debugging information.
BugCheck 154, {ffff9986fbae4000, ffffc980f1636140, 2, 0}
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : hardware_disk
Followup: MachineOwner
Hi,
it looks like your machine encountered an exception possibly due to data corruption:
Code:
IO_ERROR: (NTSTATUS) 0xc000009c - STATUS_DEVICE_DATA_ERROR
You are also using drivers dated from 2008:
VSTAZL6.SYS Thu Oct 16 01:53:42 2008: Conexant SoftK56 Modem Driver
HECIx64.sys Thu Sep 17 20:54:16 2009: Intel Management Engine Interface. This is an extremely important driver as it tells the system how to run correctly. Normally I would advise you to update the driver but it seems your system ( Lenovo ThinkPad T410 ) is now considered legacy by Lenovo and support for the 410 stopped in 2010.
Laptop drivers, apart from graphics, must come directly from the manufacturer and i cannot find anything later than your already using.
Try running these scans which might clear the corrupted data:
File scans
Right click on the Start menu icon and from the revealed list choose 'admin command prompt'. Type:
sfc /scannow
press enter and await results
In the same command prompt and after the above scan has finished type:
dism /online /cleanup-image /restorehealth
Press enter and await results (longer this time).
If the first scan found files it could not repair but the second scan is successful, run the first scan again using the same command prompt box and this time it should repair the files found.
As the dump file is pointing at the hard drive directly please right click the drive in question, click properties and the tools along the top. Click 'check drive'.
I did some further checking regarding drivers and it appears your laptop only ever had drivers for Windows 7 (which is why your drivers date from 2008)
See here:
Support for Windows 10 on T410s? - Lenovo Community You may get some success by asking in the above forum but in any case please post back with any results.