Uninstall has detected that XXX USB Display is currently running.

DavidPala89

New Member
Hello,

I have a Asus F550L laptop, and two extra monitors.
The first monitor is connected to my laptop via HDMI cable (and it works fine).
For the second monitor, I have bought a TIJA USB to HDMI adapter.

When connecting this adapter to the laptop for the first time, I haven't completed the installation of the driver.
But now, whenever I connect the adapter to the laptop, and try to install the driver, it asks me "Are you sure you want to completely remove XXX USB Display and all of its components?", and when I say yes, the message "Uninstall has detected that XXX USB Display is currently running" shows up.

I have tried to follow the instructions in this thread: Setup has detected that xxx USB Display is currently running..
That is, I went to Device Manager '-> Show Hidden devices, and uninstalled all hidden devices. But I still get the same message.

Any help would be much appreciated. Thanks.
 

Mohitkshah

New Member
Hi,
I solved it on my laptop.
It was really annoying.

In Device Manager, after deleting xxx usb driver, go into display adapters. You will see 3 MS Idd adapters , additional to your intel/nvidia adapters; uninstal all the ms idd ones. Then uninstall xxx USB display.
 

Kumar Biswas

New Member
Thanks Mohitkshah,

I spent some time on this, saw the MS IDD adapters but didn't risk removing them. Was able to uninstall afterwards as you said.

There are about 10 others with the same issue on this forum, I guess we all used Amazon. So the vendor has created at least £150 revenue on this one unworkable product in the last month. It's probable that only a small number of users found this forum so s/he could have turned over much more cash. The stores my vendor traded under were
LIDEDE
DELILI
WARRKY
MOSOY
CHEERACE
I'm going to notify Amazon and claim a refund. If a few others do the same Amazon may do something. I have a friend whose business was nearly destroyed by someone faking his brand and it took about a year to get something done.

Cheers,

Kumar
 

Kumar Biswas

New Member
Hello,

I have a Asus F550L laptop, and two extra monitors.
The first monitor is connected to my laptop via HDMI cable (and it works fine).
For the second monitor, I have bought a TIJA USB to HDMI adapter.

When connecting this adapter to the laptop for the first time, I haven't completed the installation of the driver.
But now, whenever I connect the adapter to the laptop, and try to install the driver, it asks me "Are you sure you want to completely remove XXX USB Display and all of its components?", and when I say yes, the message "Uninstall has detected that XXX USB Display is currently running" shows up.

I have tried to follow the instructions in this thread: Setup has detected that xxx USB Display is currently running..
That is, I went to Device Manager '-> Show Hidden devices, and uninstalled all hidden devices. But I still get the same message.

Any help would be much appreciated. Thanks.
Hi David, to uninstall you need to start the laptop then right-click the app icon and select uninstall. If you inadvertently left click then you need to delete the Windows usb display task using Task Manager. - Or maybe this task runs on start up anyway in which case you have to delete the 3 MS Idd adapters then delete the usb display task - then you can uninstall.
Cheers

Kumar
 
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