Hi
Now that you have your computer reset, once you have all your software installed and everything working correctly create a System Backup Image so that if anything goes wrong you don't have to reset your computer again.
Instead you can make newer Image Files from time to time when your computer is running great and always be able to restore to that point.
There are a lot of alternatives as to software to do this, but I use EaseUS Todo Backup Software.
It's free and works really well, and for me has been 100% reliable.
Here is what you need to know.
You have to save your Image file on a drive other then the drive that Windows is on.
If you only have one hard drive you can create a partition on that drive to save your backups on.
An external hard drive is a good option if you only have one internal drive.
Once the software is installed, use the utility in the program to create a boot-able DVD that you can use to boot your computer if it crashes and can't be restarted.
You will need somewhere near the size of the used space on your C:\ drive to save the Image.
Once you have the Image File made and and have your boot DVD you can recover you computer from any kind of software issue or malware without having to reinstall Windows and have you computer back to just how it was when you backed it up.
Download free data backup software - EaseUS Todo Backup Free I have a steak dinner coming from a friend of mine who messed up his computer and lost everything on his C:\ drive last week.
When he called me he was really freaked out, he was sure he had lost everything.
I asked him where the boot disk was that we had made when we updated his computer to Windows Anniversary, (of course he didn't know, so we had to download and reinstall the Todo software on his computer to make a new Recovery Disk) once he had the disk I instructed him over the phone to put it in his computer and boot it up.
The Backup was on his external hard drive so once he had that turned on he found the backup file that we had made, from the software on the boot disk and started the restore process.
I told him to call me back when it got done, an hour plus later I got the call, you can't believe how happy he was when he called back, hence the offer of a free steak dinner of my choice (I'm going to take him up on that).
Anyway everyone should have a Image of their C:\ drive, I'm guessing that everyone who is answering questions here has been doing it for years.
Mike